Dejligt ophold på et hotel fuld af rare og hjælpsomme mennesker. Det er de iøvrigt alle steder vi kommer frem. Morgenmaden på hotellet er fin, men aftensmaden på én af hotellets restauranter kan godt findes bedre. Der er direkte adgang til det døde hav, som er skide sjovt at bade/ flyde i, og man er helt blød bagefter.
Der der dog ikke meget andet at tage sig til, så et ophold på 3 overnatninger er rigeligt, med mindre i tager en masse ture ud derfra.
Thank you, for taking the time to provide us with a great feedback. We are glad to hear you had a great time at our hotel. We always work very hard to make sure our guests have a pleasant stay. We look forward to welcoming you back soon.
Fik først adgang til værelset kl 16;45 trods ankomst kl 12. Meget ubehøvlet adfærd fra receptionspersonalet. Måtte stå i kø 5gange før vi fik vores værelse!! En af receptionsmedarbejderne forsvandt mens han var i gang med at betjene os (Ali)
Den eneste vi oplevede, der var imødekommende og hjælpsom var Ceasar
De øvrige var meget uhjælpsomme -endog arrogante. Meget dårlig oplevelse og milevidt fra hvad man vanligvis oplever på 5 stjernede hoteller.....
Dear 130piae,
Thank you for sharing your experience regarding your recent stay at Hilton Dead Sea Resort & Spa.
With a mission to provide superior customer service, we take great pride in serving your needs and are disappointed to hear that we have not met your expectations as we wanted you to have fond memories of your time spent at the lowest place on earth.
It is most unfortunate that you experienced some problems but I want to help you resolve them professionally. Please write to our Executive Office on ammds.info@hilton.com and I will ensure these matters are addressed, however as management read these threads they will see your comments in order to take appropriate action. We cannot locate your details from your Tripadvisor name so if you really wish to engage then you we appreciate you write to us in a professional manner otherwise we will not be able take any action.
The entire team works very hard to impress our guests and we appreciate your feedback and we want to help find a solution as we are aware you were not satisfied. It is always unfortunate when we read something that has an impact on the hard work of everyone else.
Thank you for the comments regardless and we want to resolve this to your satisfaction. We are not 100% sure of your comments so if you can clarify these we would really appreciate it as we can locate no evidence of you having approached any management here to assist or fix the issues you encountered.
Please send us an email and we hope you choose to stay with us again whenever your travel needs bring you back to the Dead Sea.
Yours sincerely,
Diona P. Garbo
Executive Assistant
Stedet hedder spa hotel, men spaen var lukket. Hotellet reklamere med en flot badebro til det døde hav, men den er slukket og det ligner en byggeplads.
Vi ventede mere end en time på at modtage vores værelse.
Dear christianbp001,
Thank you for sharing your experience regarding your recent stay at Hilton Dead Sea Resort & Spa.
With a mission to provide superior customer service, we take great pride in serving your needs and are disappointed to hear that we have not met your expectations as we wanted you to have fond memories of your time spent at the lowest place on earth.
It is most unfortunate that you experienced some problems but I want to help you resolve them professionally. Please write to our Executive Office on ammds.info@hilton.com and I will ensure these matters are addressed, however as management read these threads they will see your comments in order to take appropriate action. We cannot locate your details from your Tripadvisor name so if you really wish to engage then you we appreciate you write to us in a professional manner otherwise we will not be able take any action.
The entire team works very hard to impress our guests and we appreciate your feedback and we want to help find a solution as we are aware you were not satisfied. It is always unfortunate when we read something that has an impact on the hard work of everyone else.
Thank you for the comments regardless and we want to resolve this to your satisfaction. We are not 100% sure of your comments so if you can clarify these we would really appreciate it as we can locate no evidence of you having approached any management here to assist or fix the issues you encountered. We certainly do not relate to the comment about a construction site since we are operating as a hotel for more than 3 years.
Please send us an email and we hope you choose to stay with us again whenever your travel needs bring you back to the Dead Sea.
Yours sincerely,
Diona P. Garbo
Executive Assistant
Tak, fordi du indsendte en ændring. Vi gennemgår dit forslag. Tak, fordi du indsendte en ændring. Vi gennemgår dit forslag. 
