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1-6 af 3.992 anmeldelser
Anmeldt d. 12. marts 2020 fra mobile enheder

Super dejligt og børnevendligt sted fantastisk udsigt og lækkker strand. Rent og pænt skal absolut tilbage . Dog kunne maden godt være bedre og resturanten bedre service. Værelser er lækre og vi fik virkelig slappet af

Dato for ophold: marts 2020
Rejsetype: Rejste med familie
Tak, milaloguercio1
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af et TripAdvisor-medlem og ikke af TripAdvisor LLC.
OnlineTeam, Customer Service Center hos Santhiya Koh Yao Yai Resort & Spa, svarede på denne anmeldelseSvarede d. 13. marts 2020
Google Oversæt

Dear Khun milaloguercio1,

Sawasdee krab..... Greetings from Santhiya Koh Yao Yai Resort & Spa - Traditional Thai style luxury beach resort on Tropical Island.

Thank you for sharing this lovely review for us via our TripAdvisor page. We are pleased to know that you had wonderful experiences during your recent stays with us.

Santhiya had our own concept and standard which are combined for both Thai & Santhiya hospitality to offer to all of our guests by ensuring that all need to be a great memory and value for money.

We are so much delighted to know that you loved our gorgeous traditional Thai style property decorated with teakwood, spectacular views and great facilities. However, we do apologize for our services that it did not meet your expectation. Please rest assured that your feedback means a lot to us. We take it very seriously and share it with all departments, especially Restaurant Team for immediate improvement in term of foods and services. This helps us to improve our service standards. We are grateful to have a valued guest like you who appreciate our services and not hesitate to give us helpful pieces of advice. We promise that we are going to serve you better next time!

All compliments about our helpful and friendly staff are taken to them to be the encouragement and inspriration to service to the best.

Once again, thank you very much for your positive comment and we look forward to warm welcoming you back here as our special guest soon, or you may visit our Santhiya Resorts & Spas - in Koh Phangan, Koh Chang or Phuket-Natai.

Respectfully yours,

Graiphat Prommusik
Customer Service Center
Santhiya Koh Yao Yai Resort & Spa

Indberet svar som upassende
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af en repræsentant for ledelsen og ikke af TripAdvisor LLC
Anmeldt d. 8. marts 2020

vi hade et super dejligt ophold med masse af gode oplevelser, masse af gode spise steder hotellet har priser der minder magte om europæiske. med der er mager mulige heder for mad og oplevelse tur rund omkring hotellet til thailandske priser man skal lidt op og ned for at komme rund på hotelet men til gengel får man en drømme udsigt i bytte.

Dato for ophold: januar 2020
Tak, thearmyguy
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af et TripAdvisor-medlem og ikke af TripAdvisor LLC.
OnlineTeam, Customer Service Center hos Santhiya Koh Yao Yai Resort & Spa, svarede på denne anmeldelseSvarede d. 12. marts 2020
Google Oversæt

Dear Khun thearmyguy,

Sawasdee krab..... Greetings from Santhiya Koh Yao Yai Resort & Spa - Traditional Thai style luxury beach resort on Tropical Island.

Thank you for sharing this lovely review for us via our TripAdvisor page. We are pleased to know that you had wonderful experiences during your recent stays with us.

Santhiya had our own concept and standard which are combined for both Thai & Santhiya hospitality to offer to all of our guests by ensuring that all need to be a great memory and value for money.

We are so much delighted to know that you loved our gorgeous traditional Thai style property decorated with teakwood, spectacular views, great facilities, delicious foods and perfect services from our attentive staff.

All compliments about our helpful and friendly staff are taken to them to be the encouragement and inspriration to service to the best.

Once again, thank you very much for your positive comment and we look forward to warm welcoming you back here as our special guest soon, or you may visit our Santhiya Resorts & Spas - in Koh Phangan, Koh Chang or Phuket-Natai.

Respectfully yours,

Graiphat Prommusik
Customer Service Center
Santhiya Koh Yao Yai Resort & Spa

Indberet svar som upassende
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af en repræsentant for ledelsen og ikke af TripAdvisor LLC
Anmeldt d. 12. februar 2020

Vi boede der 1 uge i januar 2020 på et øhop på de forskellige øer på Ko Yao. Hotellet ligger på en bjergside, og er ikke velegnet for gangbesværede - selvom der er minibusser der hele tiden kører op og ned af bjerget. Personalet er en blanding af folk fra Nepal, Pakistan m.fl. så det engelske er ikke det bedste, men det går :-) vi blev lidt overrasket at øerne på Koh Yao er 95% muslimske, så du skal acceptere fredagsbønnen i det fjerne.
Roomtip: Hotellet består af en masse huse med egen pool, men de koster :-) derudover er der 6 små hoteller der ligger op ad bjergsiden, book hotel 4 el. 6, så får du den skønneste udsigt. IKKE hotel 7 (den ligger ud til havnen) og hotel 5 ligger ovenpå restauranten.
Priserne er i forhold til mange andre øer ok, og de har fået ny kok, så maden er blevet upgradet betydelig det sidste år.
Alt i alt et fantastisk sted, som man ikke ser mange steder i verden, og der er rent og flot overalt, det eneste negativt vi havde at sige var, at vi syntes at et 5 stjernet hotel kan ikke være bekendt at have poolhåndklæder der er lavet som et tyndt viskestykke, det er for plat!

Værelsestip: Hotel 4 or Hotel 6
Dato for ophold: januar 2020
    • Værelser
    • Renlighed
    • Service
Tak, Jens L
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af et TripAdvisor-medlem og ikke af TripAdvisor LLC.
OnlineTeam, Customer Service Center hos Santhiya Koh Yao Yai Resort & Spa, svarede på denne anmeldelseSvarede d. 12. februar 2020
Google Oversæt

Dear Khun Jens L,

Sawasdee krab..... Greetings from Santhiya Koh Yao Yai Resort & Spa - Traditional Thai style luxury beach resort on Tropical Island.

Please accept our sincerest thanks for the time that you took to write and share this perfect review of your stay at our resort on TripAdvisor.

Santhiya had our own concept and standard which are combined for both Thai & Santhiya hospitality to offer to all of our guests by ensuring that all need to be a great memory and value for money.

We are so much delighted to know that you appreciated our gorgeous traditional Thai style property decorated with teak wood, stunning view, delicious foods, fun activities and incredible services. Also, we are very pleased that everything during your stay went well. However, referring to the comment about pool towel. we will inform our front office team to do the best they can to improve the quality. Your feedback means a lot to us, we take it seriously to improve our service standards to meet your satisfaction.

Once again, thank you very much for your positive comment and we look forward to warm welcome you again as our special guest soon, or you may visit our Santhiya Resorts & Spas - in Koh Phangan, Koh Chang or Phuket-Natai.

Respectfully yours,

Graiphat Prommusik
Customer Service Center
Santhiya Koh Yao Yai Resort & Spa

Indberet svar som upassende
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af en repræsentant for ledelsen og ikke af TripAdvisor LLC
Anmeldt d. 11. februar 2020 fra mobile enheder

Vi har været her i 3 dage og synes dette hotel er et dejligt sted i smukke omgivelser. Personalet på hotellet er høfligt, serviceminded og smilende. Værelserne er hyggelige, og der er tænkt på mange detaljer. Der er en dejlig strand med god plads til alle, madrasser med puder eller liggestole. Vi prøvede Beach massage, og det var fantastisk. Rent prismæssigt ligger hotellet i den dyre ende også i restauranterne.

Dato for ophold: februar 2020
Rejsetype: Rejste som par
Tak, 476lykkeg
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af et TripAdvisor-medlem og ikke af TripAdvisor LLC.
OnlineTeam, Customer Service Center hos Santhiya Koh Yao Yai Resort & Spa, svarede på denne anmeldelseSvarede d. 12. februar 2020
Google Oversæt

Dear Khun 476lykkeg,

Sawasdee krab..... Greetings from Santhiya Koh Yao Yai Resort & Spa - Traditional Thai style luxury beach resort on Tropical Island.

Please accept our sincerest thanks for the time that you took to write and share this perfect review of your stay at our resort on TripAdvisor.

Santhiya had our own concept and standard which are combined for both Thai & Santhiya hospitality to offer to all of our guests by ensuring that all need to be a great memory and value for money.

We are so much delighted to know that you appreciated our gorgeous traditional Thai style property decorated with teak wood, stunning view, delicious foods, fun activities and incredible services. Also, we are very pleased that everything during your stay went well. Referring to your comment on our price; we provide quality product, good service and nice ambiance. These are the price came from. Your comments mean a lot to us to develop our service. Hopefully we could have a chance to welcoming and servicing you again soon on your next holiday

Once again, thank you very much for your positive comment and we look forward to warm welcome you again as our special guest soon, or you may visit our Santhiya Resorts & Spas - in Koh Phangan, Koh Chang or Phuket-Natai.

Respectfully yours,

Graiphat Prommusik
Customer Service Center
Santhiya Koh Yao Yai Resort & Spa

Indberet svar som upassende
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af en repræsentant for ledelsen og ikke af TripAdvisor LLC
Anmeldt d. 11. februar 2020

Ved ankomsten til Marinaen på fastlandet, inden bådtransporten, blev vi modtaget i et lille kummerligt overfyldt lokale for check-in. Efter 1 times ventetid kom vi med båden. Alle værelser/lejligheder ligger oppe af bjergsiden og kræver transport med gamle osende "wooden cars" både frem og tilbage. Burde forlængst have været skiftet ud med el-biler. Værelset i hotel 2 var stort og rent men ganske slidt. Træværket har ikke set behandling i 10 år. Morgenmaden var super og blev indtaget med en fantastisk udsigt over havet.
Stranden perfekt og ren.
Mad og drikke var dyrt. Vi spiste derfor på en nærliggende strandrestaurant.
Vi var der i 5 dage og det var mindst 2 for meget.

Værelsestip: Der findes intet her som er handicapvenligt
Dato for ophold: januar 2020
    • Søvnkvalitet
    • Renlighed
    • Service
1  Tak, Ralph B
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af et TripAdvisor-medlem og ikke af TripAdvisor LLC.
OnlineTeam, Customer Service Center hos Santhiya Koh Yao Yai Resort & Spa, svarede på denne anmeldelseSvarede d. 11. februar 2020
Google Oversæt

Dear Khun Ralph B,

Sawasdee krab..... Greetings from Santhiya Koh Yao Yai Resort & Spa - Traditional Thai style luxury beach resort on Tropical Island.

Please accept our sincerest thanks for the time that you took to write and share this perfect review of your stay at our resort on TripAdvisor.

Santhiya had our own concept and standard which are combined for both Thai & Santhiya hospitality to offer to all of our guests by ensuring that all need to be a great memory and value for money.

We are so much delighted to know that you loved our stunning view and delicious foods. However, we do apologize for our service that it didn't meet your expectation. Please rest assure that your feedback means a lot to us. We take it very seriously and share it with all department for immediate improvement. This helps us to improve our services standard. We are grateful to have valued guests like you who appreciate our services and not hesitate to give us helpful pieces of advice. We promise that we are going to serve you better next time!

Once again, thank you very much for your positive comment and we look forward to warm welcome you again as our special guest soon, or you may visit our Santhiya Resorts & Spas - in Koh Phangan, Koh Chang or Phuket-Natai.

Respectfully yours,

Graiphat Prommusik
Customer Service Center
Santhiya Koh Yao Yai Resort & Spa

Indberet svar som upassende
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af en repræsentant for ledelsen og ikke af TripAdvisor LLC
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