Det er et rigtig fint hotel, som ligger fint i forhold til man kan gå ind til byen. Der er pænt og rent på hotellet, og personalet har været rigtig søde da man ankom og ellers under opholdet flinke generelt. Morgenmaden er også helt fint, der mangler ikke noget
Dear Cecilie K,
We appreciate your positive feedback and are pleased to hear that you had a pleasant experience during your stay at our hotel. It's great to know that you found the location convenient for exploring the city on foot, and that the cleanliness of the hotel, as well as the friendliness of our staff, contributed to your overall satisfaction. We're also glad to hear that you enjoyed the breakfast offerings.
Thank you for taking the time to share your thoughts, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. If you have any specific preferences or requests for your next visit, feel free to let us know.
Warm wishes,
Csilla Nemeth
Super cozy hotel. And sweet staff. Wellness Det er rigtig godt jeg savner jeg så hårdt jacuzzi barbering Antarktis Nice Nice dansk er det sat den op til det er nok sætte den op til det men det er super fint det er super super dupper Duborg der var der var der var der var dig
Dear Mads N,
Thank you for your positive feedback! We're delighted to hear that you found our hotel super cozy and cute words for our staff. It's wonderful to know that you had a great experience with our wellness facilities, including the Jacuzzi.
We appreciate your kind words, and we look forward to the pleasure of welcoming you back for another super nice and cozy stay.
Thank you for choosing our hotel.
Best wishes,
Balazs Boda
General Manager
Skønt lækkert hotel centralt placeret i gåafstand til offentlig transport, butikker, resturanter og til Donau.
Værelset vi har booket har egen tagterasse med hyggelige stole - dejlig at bruge formiddag og middag. Udsigt over tagene og vi kunne se slottet herfra. Dejlige senge - rummeligt værelse - god plads til 3. Måske vi blev lidt generet af glasdøren til badeværelset, da vi ikke følte der var nok privatliv derude.
Skøn morgenmadsbuffet med alt hvad hjertet kunne ønske. God kvalitet og dejlig med plads i resturanten.
Spaen prøvede vi een gang. Man skal reservere tid inden og kortet skal aktiveres. Vi var der helt alene kl 21-22. Skøn rummelig spa, en sauna og et turkisk bad. Dejlig område til afslapning. Måske man kunne ønske at spaen var åben og formiddagen inden man skal på tur.
God venlig betjening, nem indtjekning, rent og pænt.
Vi kommer gerne igen en anden gang :-)
Dear May-Britt J,
Thank you for taking the time to share such a detailed and positive review of your stay with us. We are thrilled to hear that you enjoyed our central location, the convenience of being within walking distance to various amenities, and the unique feature of having your own roof terrace with a view of the castle.
We are delighted that you found the room spacious and the beds comfortable, and we appreciate your feedback regarding the glass door to the bathroom. We will consider how we can enhance privacy in that aspect for the comfort of our guests.
It's wonderful to know that you had a pleasant experience with our breakfast buffet and that you had the opportunity to enjoy the spa facilities. Your suggestion about the spa opening hours in the morning is duly noted, and we will explore possibilities to make it more accessible at different times.
We're pleased to hear that our service met your expectations, and we would be honored to welcome you back for another memorable stay.
Thank you for choosing our hotel, and we look forward to hosting you again in the future.
Best regards,
Balazs Boda
General Manager
Et rimeligt pænt hotel, dog har de haft en go fotograf.
Deres spa, tyrkisk bad og sauna er så lille at hvis man kaster en hoppebold ville forsætte en time.
Meget lille morgenmadsrestaurant, vi kom ned kl 08:30 (åbent 7:30-10:30) og alle borde var optaget, der manglet smør, meget tørre boller og en sørgelig gang røræg.
Hotellet beskriver der er aircondition , DET FINDES IKKE, kun luftcirkulation 😡baren lukker kl22:00
Bestil IKKE taxa gennem hotellet, de tager 11€ mere.
værelset var ikke helt rent, blod på gardin og vinduesramme 🫣
Dear Aw Aw,
We appreciate your feedback and are grateful for the time you took to share your thoughts about your recent stay with us.
We sincerely apologize for the aspects of your experience that fell short of your expectations. We regret that our spa facilities did not meet your expectations. We will evaluate the feasibility of expanding these areas to provide a more spacious and comfortable experience for our guests.
Your comments about breakfast are concerning, and we apologize for the inconvenience you encountered. We will review our breakfast service to ensure a more efficient and enjoyable experience for all guests.
Regarding the air conditioning, sorry to hear about your dissatisfaction with our air conditioning system. We want to clarify that our hotel does indeed have air conditioning in place; however, we understand that you may not have experienced the cooling effect you expected during your stay. We apologize if this caused any confusion or discomfort during your stay. We take your feedback seriously and will investigate the specific issues you encountered to ensure that our air conditioning system is functioning optimally.
We are disappointed to hear about the issues you faced with cleanliness in your room. This is not the standard we uphold, and we will reinforce our housekeeping procedures to ensure a higher level of cleanliness and hygiene.
We appreciate your feedback regarding the bar hours and the taxi service. I would like to mention that we do not charge extra fee for the taxi services. Services such as bar and spa, has been adjusted based on guests’ reviews and preferences.
Once again, thank you for your feedback, and we apologize for the inconveniences you encountered. We hope you would consider giving us another opportunity to exceed your expectations on a future visit.
Sincerely,
Balazs Boda
General Manager
super beliggenhed, venligt personal, fin rengøring hver dag, morgen maden var ok, der var det der skulle være. så alt i alt, en godoplevelse at være gæst på dette hotel, dog et lille minus at wellness kun er åbent fra kl. 17 -22
