Fürstenhof ligger i kun 5 min. gåafstand fra Altstadt. Morgenmaden er fænomenal, atmosfæren er god, rabatter for ophold er gode via eget web.
Personalet har et højt serviceniveau, pool & træning er godt. Man hilser på hinanden på hotellet, gratis parkering på hotelområdet (Tiefgarage koster 18€ pr. dag).
Dear guest
thank you so much for your stay and the time you spend to rate your impressions.
I was very pleased to read how well cared for and welcome you felt in our house and that you were able to enjoy the atmosphere of the hotel, its amenities, the team and the culinary delights as we wish all our guests.
It's always a nice affirmation for us to be on the right track. My team and I wish you all the best and we would be delighted to welcome you back on your next visit to Celle.
Until then I remain
with kind regards
Bryan Johnston
Managing Director
Hotellet havde ikke gjort opmærksom på at der var fest og musik fra kl 18:00 til 00:30, og med værelse meget tæt på (ca. 50 meter) hvor 130 mennesker festede, blev det ikke det rolige ophold, som forventet. Vinduerne er ikke lydisolerede, så det lød som om festen foregik på værelset. Værelset var et refugium dobbeltværelse til 240 EUR. pr. nat, så havde ikke forventet larm fra 130 personer uden information på forhånd. Den eneste information var 3 dage før ankomst, at der skulle være et event, og hotellets restaurant var lukket, og de henviste derfor til en restaurant i byen.
Parkering er for dyr..18 EUR. pr. døgn.
F. Eks er prisen på Van Der Valk i Hildesheim kun 9,50 EUR. og på Best Western i Bamberg 15 EUR.
Morgenmaden er på højde med de fleste 3 stjernede hoteller, og lever ikke op til 5 stjerner.
Dear guest,
thank you very much for your stay and for taking the time to review your experience. We regret that there were some inconveniences during your stay. Unfortunately, we clearly failed to provide you with detailed information about our Palio Summer Festival. However, you booked a Superior Double room in the Refugium, which is located in the historic building. A deluxe double room is in the new building and you would not have heard anything from the Palio summer festival.We take your feedback seriously and will ensure that future guests are more extensively informed in advance about such events to enable them to make an informed decision. We apologize for the noise generated by the event, which affected your sleep until 11:30 PM. However, I am somewhat saddened by your complaint regarding the fee for the underground parking lot. Please note that we are not obligated to provide free parking for our guests. We do ensure that all of our guests have the opportunity to park near the hotel without having to search for a parking space in the surrounding area. Therefore, we kindly ask for your understanding that our underground parking is subject to a fee, just like any other parking garage. Additionally, please note that our parking fee is below average. Nonetheless, we will certainly review your comments and consider whether an adjustment of the prices is appropriate to better meet the wishes and needs of our guests. Regarding breakfast, we regret that it did not meet your expectations, although it is usually highly praised by all guests. We would have appreciated learning what you feel is lacking in order to meet the 5-star standard. We sincerely apologize for the inconveniences you experienced during your stay. Your feedback is important to us, and we will use it to improve our services and facilities, ensuring that our guests have a pleasant and satisfying experience. We hope to welcome you back soon and wish you all the best until then. Warm regards, Bryan Johnston Managing Director
Virkelig hyggeligt hotel i rolige omgivelser, men stadig i midten af Celle som er lidt af en overset perle. Meget venligt personale og rigtig god morgenmad. Restauranten i hotellet kan også varmt anbefales. Der var pænt og rent på værelset og vi havde en lille balkon. Vil varmt anbefale at lægge turen forbi dette hotel (og byen Celle).
Dear guest,
Thank you for choosing to stay with us and for sharing your feedback. We are thrilled to learn that you had a comfortable experience and felt at ease during your time at our hotel. We look forward to welcoming you back to Althoff Hotel Fürstenhof on your next visit to Celle, where we will be honored to provide you with our renowned hospitality once again. Should you need any assistance in the meantime, please do not hesitate to reach out. Best wishes for now.
Warm regards from Celle,
Bryan Johnston
Managing Director
Det var meget varmt og aircondition anlægget kunne ikke følge med. Vores første de-luxe værelse (113) var ulideligt varmt. Så efter en nat uden søvn, blev vi flyttet op på 3. sal. Så var der luft og alle var glade. Fin morgenmad. Fin rengøring. Dejlig swimmingpool og skøn bar, med rigtige bartendere. Drinks til den dyre side, men høj kvalitet. Et dejligt ophold og vi vender gerne tilbage.
Dear guest,
thank you very much for your stay and the time you spend to evaluate your stay. I am sorry to hear, that the the air conditioning did not work - but I am also happy, that we did find a solution and could make your stay a comfortable one.
We are pleased that you then could enjoy your stay and we hope to be able to spoil you with our hospitality again soon. Until then we wish you all the best and remain
kind regards
Ingo Schreiber
Managing Director
Det er nok det mindste værelse vi har boet på. Sengen var god men smal - ellers kunne den ikke være der.
På toilettet kunne man risikere at blive slået ned i kummen af døren.
Ellers var det meget rent og pænt.
Morgenmaden var dyr i forhold til udvalget, men det var lækkert, det der var.
Bilen parkeres i parkeringskælder. Det var selvfølgelig mod betaling.
Der er kun en kort spadseretur til byen - max. 5 minutter.
Dear guest,
thank you very much for your email and the time you spent to evaluate your experiences during your stay.
With great regret I had to learn, that you were not really with our performance regarding the size of the room.
Please let me mention, that we do have bigger rooms and that all rooms are described in detail on our homepage , so maybe next time, you just book for example a deluxe double room?
Regarding the underground parking fee, please allow me to point out, that every hotel in the world will bring up parking fees for the underground parking
– especially if there are parking lots free of charge available outside. Of course, there are exceptions.
We really hope, that you will visit us again and remain
with kind regards
Ingo Schreiber
Managing Director
