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Espresso Deli & Coffee Bar

32 Lime Tree Avenue | Darley Dale, Matlock DE4 2FS, England
+44 1629 735050
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Oversigt
  • Fremragende51 %
  • Rigtig god20 %
  • Gennemsnitlig8 %
  • Dårlig8 %
  • Frygtelig11 %
8. april 2017
“Disorganised and not worth the wait”
18. september 2016
“High Quality local shop”
Åben nu
Alle åbningstider
KØKKENER
Charcuteri, Café, Britisk
PRIS
$$ - $$$
OPLYSNINGER
32 Lime Tree Avenue | Darley Dale, Matlock DE4 2FS, England
Service
Mad
God pris
Stemning
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Anmeldelser (45)
Medlemsvurdering
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Tidspunkt på året
Sprog

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Anmeldt 9 april 2017

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Denne anmeldelse er maskinoversat fra engelsk Hvad er det?
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Anmeldt 18 september 2016 fra mobile enheder

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Denne anmeldelse er maskinoversat fra engelsk Hvad er det?
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Anmeldt 27 juli 2016 fra mobile enheder

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Manager1o, Manager hos Espresso Deli & Coffee Bar, svarede på denne anmeldelse
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Anmeldt 27 juni 2016 fra mobile enheder
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2  Tak, Squerky
Joanne A, Manager hos Espresso Deli & Coffee Bar, svarede på denne anmeldelse
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Denne anmeldelse er maskinoversat fra engelsk Hvad er det?
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Anmeldt 4 juni 2016

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Manager1o, Manager hos Espresso Deli & Coffee Bar, svarede på denne anmeldelse
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Anmeldt 23 maj 2016
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5  Tak, jackmpoole88
Manager1o, Manager hos Espresso Deli & Coffee Bar, svarede på denne anmeldelse
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Denne anmeldelse er maskinoversat fra engelsk Hvad er det?
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Anmeldt 23 april 2016 fra mobile enheder

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Joanne A, General Manager hos Espresso Deli & Coffee Bar, svarede på denne anmeldelse
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Denne anmeldelse er maskinoversat fra engelsk Hvad er det?
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Anmeldt 28 februar 2016

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Joanne A, General Manager hos Espresso Deli & Coffee Bar, svarede på denne anmeldelse
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Anmeldt 9 februar 2016
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1  Tak, trenitalia58
Joanne A, General Manager hos Espresso Deli & Coffee Bar, svarede på denne anmeldelse
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Anmeldt 24 januar 2016 fra mobile enheder
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Tak, Macsqb
Joanne A, General Manager hos Espresso Deli & Coffee Bar, svarede på denne anmeldelse
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Spørgsmål og svarStil et spørgsmål
Manager1o
Dear Family Since your review in January, we took over the business in May from the previous owner. Raising the standards with Customer Service has always been a priority in any of our businesses, including addressing any supplier issues, and Espresso Deli Café is no different. I noted your comments before we purchased the business and were of course, concerned by these, taking them forward with all of the existing team when I first arrived. As a customer, you choose to come through our door and spend your money with us and in doing so, keep each and every one of us in employment. As I am sure you'll understand, taking over an existing business, especially one like Espresso, where the previous business owner held the helm for some fifteen years, is not without it's challenges, however, having been here three months now, we are making progress and slowly ironing out the issues we inherited. I believe we still have some way to go to resolve everything but are getting there and I am grateful to customers like you who persevere with supporting us. We are passionate about high standards and showing everyone what a small independent business has to offer. Finally, despite rumours, we have pretty much kept all of the suppliers who supply great quality ingredients to us, along with introducing some local suppliers who we know offer high standards to us and our valued customers, we still roast our own meats, exactly the same way and where we have made changes with certain items, for example by improving the quality of our cheese, we have not passed this price increase on to our customer. If you are happy to do so, please make yourself known to me the next time you visit to discuss any concerns you have had. Many thanks once again and we look forward to meeting you soon. Kind regards Joanne and team
16 august 2015|
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Manager1o
Dear Jon Since your review in March, we have taken over the business from the previous owner. Raising the standards with our Customer Service has always been a priority in any of our businesses, including addressing any supplier issues and Espresso Deli Café is no different. As a customer, you choose to come through our door and spend your money with us and in doing so, keep each and every one of us in employment. As I am sure you'll understand, taking over an existing business, especially one like Espresso, where the previous business owner held the helm for some fifteen years, is not without it's challenges, however, having been here three months now, we are making progress and ironing out the issues we inherited. We have changed our coffee supplier and have had positive feedback in doing so, so I hope that you find the same if you have not already tried us. Please do make yourself known to me on your next visit and I will discuss your concerns over a complimentary coffee. We are passionate about high standards and showing everyone what a small independent business has to offer and I am grateful to customers like you who persevere with supporting us. We have pretty much kept all of the other suppliers who supply great quality ingredients to us, along with introducing some local suppliers who we know offer high standards to us. Many thanks once again Jon and I look forward to meeting you soon. Kind regards Joanne and team
16 august 2015|
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janeyjane53
Why arent the staff friendlier ? Well in my experience a certain member of staff !
15 august 2015|
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Svar fra Manager1o | Ejendomsrepræsentant |
Jane, thank you for your concerns raised, it is extremely disappointing for me that you have experienced poor customer service again. I will re-address your concerns with my team this week during our next team meeting. We... Mere
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Restaurantoplysninger

Oversigt over vurderinger
  • Mad
    Service
  • God pris
    Stemning
Gennemsnitspriser
3 $ - 10 $
Måltider
Brunch, Morgenmad, Frokost
Restaurantegenskaber
Takeaway, Bookinger, Udendørsservering, Buffet, Siddepladser, Tjenerstab, Parkering på gaden, Gratis parkeringsplads, Handikapvenlig, Accepterer MasterCard, Accepterer Visa, Gratis Wi-Fi, Accepterer American Express, Levering, Barnestole til rådighed
Egnet til
Familier med børn
Åbningstider
søndag
10:00 am - 2:00 pm
mandag
7:00 am - 5:00 pm
tirsdag
7:00 am - 5:00 pm
onsdag
7:00 am - 5:00 pm
torsdag
7:00 am - 5:00 pm
fredag
7:00 am - 5:00 pm
lørdag
7:00 am - 4:00 pm
Beliggenhed og kontaktoplysninger
  • Adresse: 32 Lime Tree Avenue | Darley Dale, Matlock DE4 2FS, England
  • Placering: Europa  >  Storbritannien (UK)  >  England  >  Derbyshire  >  Matlock
  • Telefonnummer: +44 1629 735050