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Entrance – Billede af Grand Sirenis Riviera Maya Resort, Akumal

Billede fra : Entrance

Fra anmeldelsen : Fantastic Staff, Nice Hotel af Grand Sirenis Riviera Maya Resort
Brilliant holiday!
Buenas vacaciones
Schöner Urlaub
Amazing resort
Quick visit with friends
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ClaireAdamMoss skrev en anmeldelse d. dec. 2018
Ilfracombe, Storbritannien3.558 bidrag323 nyttige stemmer
This was our second visit to Mexico but our first visit to Grand Sirenis. I had done my homework before our visit and knew what to expect before we arrived, we had booked a taxi form the airport so check in was extremely quick and we were soon in our room and enjoying the
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Dato for ophold: november 2018
Svar fra GrandSirenisRM, Assistant Manager hos Grand Sirenis Riviera Maya Resort
Svarede d. 17. dec. 2018
Dear Claire AdamMoss, First of all, receive this cordial greeting from the entire Grand Sirenis Team. thank you for your wonderful review of your recent experiences at the Grand Sirenis Riviera Maya. I do believe that customer feedback is the most valuable source of information and your suggestions have been carefully read by me and transferred to each department responsible. We really appreciate that you took time of your day to make us this review. For us, it is so value the importance that our guests put in the reviews; means you are committed in the same way that we are, pursuing the same objective: the satisfaction from our guests. It has been of my pleasure to read your review. You have given a complete and punctual mention of every aspect of the hotel. Let me give you the thanks for point out every aspect about the areas that offer a service as they were the food served at the resort, the lazy river, the buffet restaurants, the pool activities, the pool bars, the A la Carté Restaurants, the ice cream shop, the coffee shop, the night shows and daily activities with the entertainment team and the most important, the amazing service from the Staff in general. Thank you for appreciate that we want to give all guests only the best, and that include the highest quality standards in terms of rooms, guest service and food and beverages. We have a uniform line in the quality of food presented in the A la Carte Restaurants and the buffets. We are in constant work to have the beach area clean and as you can notice in your recent visit, the maintenance staff works every day to keep the beach clean. Allow me to reiterate our eternal gratitude for the time dedicated to this review and for the time you will spend reading the feedback. It will be a pleasure to welcome you back at Grand Sirenis Riviera Maya or any Sirenis resort. All the partners are going to be very grateful to read that the guests valued their daily big effort. Finally, let me give the thanks again for your amazing review and we hope to see you again very soon. Kind Regards, Mónica Garcia Assistant Manager
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