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Leisure Lodge Beach and Golf Resort

Billeder fra rejsende (216)
Pool og strand (87)
Værelse og suite (48)
Udmærkelsescertifikat
Om
Sted
Renlighed
Service
Værdi
Udmærkelsescertifikat
Stedets faciliteter
Pool
Roomservice
Gratis parkering
Restaurant
Bar/lounge
Spa
Gratis højhastighedsinternet (WiFi)
Aktiviteter for børn (børne-/familievenligt sted)
Casino og spil
Concierge
Flersproget personale
Forretningscenter med internetadgang
Golfbane
Konferencefaciliteter
Kørestolsadgang
Lufthavnstransport
Mødelokaler
Morgenmad tilgængelig
Renseri
Selskabslokale
Shuttle-service
Udendørs pool
Vaskeri
Wi-fi på offentlige områder
Vis flere
Værelsesfaciliteter
Suiter
Værd at vide
HOTELSTIL
Forretningsrejsende
Mellemklasse
HOTELKLASSE
259anmeldelser
290billeder
3Spørgsmål og svar
0værelsestip
Medlemsvurdering
  • 91
  • 92
  • 40
  • 21
  • 15
Tidspunkt på året
Type rejsende
Sprog
  • Flere sprog
  • Filtrér
  • Dansk
Disse anmeldelser er maskinoversat fra engelsk. Vis maskinoversættelser?
Meget venligt personale og smukke sted. Fremragende udvalg af mad. Dækker et stort område, så du ikke føler dig overfyldt. Værelset var nice ren n rummelige. Har en klassisk golfbane. Vil anbefale et ophold på Leisure Lodge
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Svar fra Leisure Lodge R, Operations Manager hos Leisure Lodge Beach and Golf Resort
Svarede d. 5. dec. 2018
Dear Valued guest Greetings from Leisure Lodge Resort In Diani. We thank you so much for finding time to share on this feedback forum your experience while staying with us. Great observation that our food Variety was excellent and the rooms extra ordinary spacious and clean. We are the only Beach Resort in this region that prides of an 18 hole golf course with international standards. It is a fact that we have one of the longest Beach Front which measures over 400 meters. In any language, this is a huge advantage to Beach Lovers. As you might have read on other forums, Diani Beach was voted the best in Africa in 2018. We sincerely thank you once again for your observation and hope your stay with us will not only remain memorable but will necessitate your next visit any time soon. We look forwards to hosting you at Leisure Lodge Resort the soonest. Best Regards John Kiruthi Operations Manager operationsmgr@leisurelodgeresort.com Office: +254716430670 Direct: +254721268724
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Mit ophold på Leisure Lodge har været meget skuffende. Jeg fik til hotellet 3 PM og trods indtjekning bliver ved middag værelserne blev stadig rengøres, vi ventede på en ekstra time at få adgang til værelset kun for at finde de havde forladt en beskidt tæppe i badeværelset og AC
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Svar fra Leisure Lodge R, Manager hos Leisure Lodge Beach and Golf Resort
Svarede d. 2. nov. 2018
Dear Valued Guest Greetings from Leisure Lodge Resort. We thank you so much for making this review. This being an isolated case that has elicited thorough investigations, the management is committed to ensure top notch services to all our clients. Lack of umbrellas was a great omission and this is highly regretted. As we apologize for the same, the management will fully investigate this matter with a view to curtail any future eventualities emanating from such negligence. Service industry requires a client to escalate the issue to the management while on the ground to have the matter resolved amicably until full satisfaction is achieved. 30% of our clients are repeat clients out of which 80% of them have done it for over 20 years now. We wish to welcome you back anytime soon to ascertain our commitment to service delivery. You are most welcome. John Kiruthi Operations Manager operationsmgr@leisurelodgeresort.com office: +254716430670
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+1
Det var vores første gang at bo i et stort hotel. Værelset (Bahari) var stor og havde en visning af poolen og havet. Værelset var rummelige med en stor balkon. Service på restaurant var fremragende med en særlig omtale af Gladys og Tuphena, som gjorde betalt ekstra opmærksomhed
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Svar fra Leisure Lodge R, Operations Manager hos Leisure Lodge Beach and Golf Resort
Svarede d. 2. nov. 2018
Dear Valued Guest Greetings from Leisure Lodge Resort in Diani South coast Kenya. We feel honored and privileged to read your majorly positive review that took your time to share. We thank you for staying with us. Gladys and Truphena are notified of your satisfaction with them as they went out of their way to ensure a memorable experience with us. Our food variety is normally very elaborate with our chef always flexible to offer alternative menu especially to long staying clients. We have noted your feedback and are quite happy that your honesty will be a guide to our team. We shall be very delighted to host you once again in a near future. Thank you so much and most welcome. Best Regards, John Kiruthi Operations Manager operationsmgr@leisurelodgeresort.com office: +254716430670
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Dette er en vanskelig mulighed for at gennemgå, da den besidder flere personligheder. Det er beliggende i den kenyanske sydkyst af Diani og strande er virkelig betagende. Hotellet værter normalt strand middage til gruppebestillinger, som er helt fantastisk. Jeg har opholdt sig
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Svar fra Leisure Lodge R, Manager hos Leisure Lodge Beach and Golf Resort
Svarede d. 21. okt. 2018
Dear Valued Guest We take this opportunity to sincerely thank you for taking your time to post this review. The concerns raised and i single out lack of a gym has been noted and being addressed. We are apologetic for a not very good experience with Bustani rooms as you clearly put it. You must have visited the facility at a time that the operational rooms were occupied and someone failed to pay attention to detail. This is being investigated. My apologies and that from the management. Leisure lodge has a new team of professionals with an eye of detail to address issues of that nature. This will not happen again and be assured that your concerns have drawn management attention. Nevertheless, the new team will be more than willing to host you again and rub off any issues experienced prior and assure you of a more customer oriented approach than before. We humbly look forwards to hosting you once again in a near future. Best Regards. John Kiruthi Operations Manager operationsmgr@leisurelodgeresort.com
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Dårlig tilstand af rummet. Der var ingen AC i værelset. Der var en fan, men det fungerede ikke. Da vi forsøgte at rapportere til ledelsen, fungerede fastnet ikke. Da vi rapporterede dagen efter sagde personalet, at der var en sammenbrud. Værelset havde ikke engang en minibar
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Svar fra leisurelodgeresort, Director of Sales hos Leisure Lodge Beach and Golf Resort
Svarede d. 6. aug. 2018
Dear Aalaa, Thank you for your comments on the hotel. I would like to kindly request you to write to me on sales.marketing@leisurelodgeresort.com with the name you used for your booking, when you stayed with us and your room number, this will help us to see what happened. I am not able to locate your booking with the name you have posted the review and in all honesty I am quite shocked to hear what happened. I look forward to receiving your email. kind regards
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Forrige
Albumkategorier
Alle billederBilleder fra rejsendePool og strandVærelse og suiteSpisesalMøde- og festlokaler
Faulty leaking air conditioning unit
Mosquito net (provided only upon request) with a fist-sized hole in it
The dirty pint maker's dream
Inner door between bathroom and bedroom which doesn't fully close
Additional guests (insects) in the room
ForrigeNæste
12345610
Smart casual ware is allowed in the restaurant. We always wish to avoid obscene wear due to demographics of our clientele. I hope this is well answered. John Kiruthi Operations Manager.
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There are no sharing in private rooms.
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The price of drinks really depends on the standard of the hotel. The higher the rating, the higher the prices as a general rule. As a rough guide (4* hotel in 2018) you can expect to pay around US$ 2 for a soda, $3 for 1 litre of water, $2.5 for a cappuccino / coffee, US$ 4 per glass of house wine, $3.5 for a beer. Tipping is usually 10% of the bill in restaurant/ bars etc and would normally be given in Kenya shillings. Please note that this is jut a guideline and each hotel can set their own prices.
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ForrigeNæste
11
PRISKLASSE
80 $ - 164 $ (Baseret på gennemsnitspriser for et standardværelse)
OGSÅ KENDT SOM
leisure hotel dianileisure hotel beach
PLACERING
KenyaCoast ProvinceUkundaDiani Beach
ANTAL VÆRELSER
128
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