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Sheraton Tysons Hotel

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Værelse og suite (131)
Storyboard
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Værelser
23. dec.24. dec.
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1 værelse, 2 voksne, 0 børn
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Om
Stedets faciliteter
Pool
Restaurant
Roomservice
Fitnesscenter
Kæledyr tilladt (hunde-/dyrevenligt sted)
Kørestolsadgang
Bar/lounge
Wi-fi på offentlige områder
Vis flere
Værelsesfaciliteter
Ikke-ryger værelser
Aircondition
Familieværelser
Værd at vide
HOTELSTIL
Sikkert
Mellemklasse
HOTELKLASSE
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Hoteltilbud
Placering
Fuld visning
59Forholdsvis god til gående
Vurdering: 59 ud af 100
43restauranterinden for 0,5 km
3seværdighederinden for 0,5 km
Anmeldelser(227)
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Cynthia E
10
Anmeldt 2. jul. 2017fra mobile enheder
Den familie var begejstrede for at tilbringe tid i DC mens der tager sig af både erhvervslivet.
Selv om beliggenheden af hotellets lobby og udseendet er imponerende, vi var ikke imponeret når vi gjorde det til vores værelse. Hotellet er meget, og alligevel værelser er reserveret i områder, der er anden pris. Gangene er meget mørk og snavsede. Vores værelse var designet med vilje for at imponere men virkeligheden viste noget andet. Vi havde mange steder i vores værelse, en rift i gulvtæppet, to salgssteder, der var beskadiget, dårlig belysning, tæpper og en meget lille badeværelse. Rengøring ikke var komplet og vi befandt os din henvendelse til receptionen for at bede om manglende værelse standarder. Poolen var meget overskyet som viser mangel på omsorg.
Tak, Cynthia E
Svar fra Chris Z, Manager hos Sheraton Tysons Hotel
Svarede d. 3. jul. 2017
Dear Cynthia E, Thank you for sharing your experience at our hotel this weekend. We appreciate your comments and feedback, as they help us ensure doing more of the right things and fixing that which needs improvement. We apologize that you had issues with your guest room upon arrival. Although the hotel was very busy this past weekend, this is never an excuse for poor service. We will work with our housekeeping and engineering teams to ensure that when the rooms are ready for arrival that all aspects of the room have been addressed. We appreciate your comments regarding lighting in the rooms, and our development team is working on solutions for this. The pool is another area we are working on, as again it was a very active and busy weekend we had numerous swimmers and are giving the pool the attention it needs to resolve this issue. Thank you again for giving your feedback to us! It is because of guests like you that we can focus on our need areas and Go Beyond for all of our guests!
Language Weaver
Ready4vacation
Richmond, Virginia
151
Anmeldt 29. jun. 2017
Jeg boede her baseret på min mands anbefaling der er Platin som det er hans stillede hotel. Andet end lobbyen er smuk, jeg er stadig forvirret om hvorfor. Det første værelse, jeg fik var HA. Medmindre et hotel er udsolgt, som det er det, der er ingen grund til at knytte en HA. Næste værelse samme layout, HA. Belysningen var forfærdelig. Badeværelset var forfærdelig fluorescerende lys og ved indgangen var meget mørkt. Sengen var behagelig. Badekar og toilet var adskilt fra forfængelighed område, så der ville være nyttig for 2 eller flere du gør dig parat.
Tak, Ready4vacation
Svar fra Chris Z, Manager hos Sheraton Tysons Hotel
Svarede d. 30. jun. 2017
Dear Ready4vacation, Thank you for sharing your experience with us, and we are pleased to hear your husband is a Platinum member of our Starwood Preferred Guest program! Thanks for being loyal and staying at our hotel! It seems overall your stay was fine, but you had some items during your stay that we'll try to answer here. We assume "HA" may be referring to handicap accessible rooms. If that's the case, there is a very good possibility that you were assigned to a handicap accessible room because the hotel has been very busy this week. Perhaps to accommodate the room type request you had, we utilized this room as a last resort. You are correct, we always hold onto these rooms for our guests with special needs, but don't worry because we have plenty of them available. As for the lighting, we apologize for this and please know our development team is working on solutions to enhance the lighting in the guest rooms. We are pleased you found the bed comfy, and the bathroom configuration to be helpful when getting ready for your day! Thank you again for your comments, we do appreciate your input as it helps us ensure we are doing everything we can to Go Beyond for all of our guests. We do hope you will come back and visit us again soon!
Language Weaver
tewin14
Leipzig, Tyskland
3429
Anmeldt 20. jun. 2017
Vi havde forventet mere af dette hotel. Vi boede på SPG executive etage, på 23 etage i dette hotel, og straks lagde alder på dette hotel - fra det gamle gulvtæpper på den gamle lurvet værelse døren til den mørke farver på værelset. Højt oppe over udsigten er fin fra, men de SPG lounge er morgenmaden bare forfærdeligt, og i løbet af dagen var der aldrig nogen snacks. Elevatorerne vis alder, og alt i alt, er hotellet hårdt brug for renovering.
Tak, tewin14
Svar fra Chris Z, Manager hos Sheraton Tysons Hotel
Svarede d. 21. jun. 2017
Dear tewin14, Thank you for sharing your experience with us during your recent visit. We appreciate your comments, and please know feedback from our guests is critical in the success of our hotel! Thank you for being a Starwood Preferred Guest member, we are happy you could stay with us. We are disappointed to hear we fell short of expectations regarding hotel decor, condition and the SPG Lounge at the hotel. Our development team is currently reviewing our future plans and considering enhancements in many areas of the hotel. As for the SPG Lounge, we apologize you did not find our offerings to meet your expectations, but we are always evaluating our offerings to maintain our brand expectations as well as our guest preferences. Thank you again for your feedback, we do appreciate it!
Language Weaver
Lisa B
Dover, Delaware
881218
Anmeldt 19. jun. 2017fra mobile enheder
Ikke langt fra Wolf fælde, en stor koncertsal, dette hotel var det perfekte sted. Vil helt sikkert vende tilbage når man er i det område. Udmærket buffet morgenmad, gratis parkering og de tillader kæledyr! Store facilitet
Tak, Lisa B
Svar fra Chris Z, Manager hos Sheraton Tysons Hotel
Svarede d. 20. jun. 2017
Dear Lisa B., Thank you for taking the time to share your experience with us! Feedback from our guests is critical to the success of our hotel, and we appreciate your details and comments. we are pleased you enjoyed your visit and would return, as this is our goal for our guests! The hotel is definitely in a good location for Tysons, and Wolf Trap is right down the road! Thanks again for your comments, and we hope to see you soon!
Language Weaver
Jody N
Cross Lanes, West Virginia
5016
Anmeldt 19. jun. 2017
Hotellet var meget flot på første øjekast og jeg var rigtig spændt for at være der! Vi var der til en konference. Jeg boede på The Tower, pæne og rene, som var på badeværelset, hvor værelset var rummeligt men der bør være lysere belysning i badeværelset. Alle medarbejdere, der stødte jeg var meget søde og hjælpsomme. Dette hotel er beliggende i en god beliggenhed: tæt på restauranter, Walmart, fitnesscenter, shopping og Metroen var lige på den anden side af gaden. Mit værelse havde ingen køleskab og jeg overså den interstate. Der var en form for støv på alt i mit værelse. Jeg fik et par fingeraftryk i støv og af den næste dag var dækket af igen. Ikke sikker på, hvad det var. Jeg havde fri vand til rådighed.

Min co - arbejdere boede på kortere portion af hotellet, som var ganske langt væk og du bogstaveligt talt gik forbi en bagage bygning og tonsvis af stole ophobet i mørk gang. Der var en rift i lampeskærmen og hovedgærdet var revnet. (Se billeder) , der var et køleskab i dette værelse, men vandet var ikke gratis.

Den konference-faciliteter var meget rare, selv om den mad var, hvad man ville forvente for en konference omgivelser. . . Ikke imponerede.

Poolen var meget dejligt, selv om det var frygteligt varmt i pool-området!

Jeg vil give det en chance.
Tak, Jody N
Svar fra Chris Z, Manager hos Sheraton Tysons Hotel
Svarede d. 20. jun. 2017
Dear Jody N., Thank you for sharing your experiences with us! We appreciate it, and know that feedback from our guests is crucial to the success of our hotel. We are happy to see overall you enjoyed your stay, found the rooms clean and to your expectations, and our staff friendly and helpful. We are sad to hear your colleague's room was not to expectations, and we will share this insight with our housekeeping and engineering teams to ensure proper preventative maintenance and cleaning practices are being followed. Thank you again for your feedback, and we hope to see you again soon when your travels bring you back to our neighborhood.
Language Weaver
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Retningslinjer for indlæg
PRISKLASSE
94 $ - 317 $ (Baseret på gennemsnitspriser for et standardværelse)
OGSÅ KENDT SOM
sheraton premiere at tysons corner hotel tysons cornersheraton hotel viennasheraton tysons cornersheraton viennavienna sheraton
TIDLIGERE KENDT SOM
Sheraton Premiere at Tysons Corner
PLACERING
USAVirginiaFairfax CountyTysons Corner
ANTAL VÆRELSER
449
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