Vi kan se, at du bruger en browser, som vi ikke understøtter. Derfor vises TripAdvisors website eventuelt ikke korrekt.Vi understøtter følgende browsere:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Acqua Hotel Salou

Billeder fra rejsende (184)
Værelse og suite (47)
Spisesal (12)
Udmærkelsescertifikat
Om
Sted
Renlighed
Service
Værdi
Udmærkelsescertifikat
Stedets faciliteter
Pool
Restaurant
Bar/lounge
Gratis højhastighedsinternet (WiFi)
Fitnesscenter
Flersproget personale
Indendørs pool
Kørestolsadgang
Mødelokaler
Opvarmet pool
Selskabslokale
Udendørs pool
Wi-fi på offentlige områder
Vis flere
Værelsesfaciliteter
Aircondition
Familieværelser
Handikapegnede værelser
Ikke-ryger værelser
Minibar
Værd at vide
HOTELSTIL
God pris
Havudsigt
HOTELKLASSE
Placering
Fuld visning
100Fremragende til gående
Vurdering: 100 ud af 100
104restauranterinden for 0,5 km
27seværdighederinden for 0,5 km
324anmeldelser
233billeder
71Spørgsmål og svar
0værelsestip
Medlemsvurdering
  • 131
  • 126
  • 44
  • 14
  • 9
Tidspunkt på året
Type rejsende
Sprog
  • Flere sprog
  • Filtrér
  • Dansk
Disse anmeldelser er maskinoversat fra engelsk. Vis maskinoversættelser?
Positive - personale i spisestuen og bar / cafe indbydende, behagelig og meget hjælpsom Fødevarer dybest set gode og, chips fra hinanden, pander ikke til 'fast food' ethos. God beliggenhed - tæt på strand og centrum. Ellers - bare om passende som 3 stjerne men svært at forstå,
Læs mere
Svar fra Lisa_Salou, Director General hos Acqua Hotel Salou
Svarede d. 17. okt. 2018
Dear Customer, We are sorry to hear that you felt that the hotel did not meet your expectations or decoration tastes. Our room furnishings are modern and bright, and on the whole, receive many positive comments. Had you asked for more hangers, we would have gladly provided them for you, and there is only 1 chair inside the room as it's the writing desk chair ( we don't understand why you would have expected more than 1?) In every room there is a detailed large magazine (in various languages) showing all the sights and information on the Costa Daurada and Catalunya, as well as a detailed folder in reception, where our staff would have been more than happy to give you as much detail and info as required had you only asked. We are constantly complimented on the customer service received in reception, so don't understand your comments regarding this. Our bedlinen is changed every 3 days, and towels every day. Toiletries include, shower gel, shampoo, comb, tissues, shower cap and soaps, and we replace as used by each customer. Our minibar is well stocked with 3 varieties of wines, cava, beer, soft drinks and water of which we check expiry dates regularly. (We do not put food items in for reasons of hygiene) We recommend for future reservations that it is advisable to read the information and facilities of the hotel, and look at the photos - all of which are updated regularly to give an honest view of what we provide - we don't advertise entertainment as we are a small, relaxing hotel, although highly sought after, of 97 rooms - the piano is for use by any of our customers who can play. Kindest Regards, Acqua Hotel Salou
Læs mere
Det eneste negative ved at bo på Acqua er at ferien skal komme til en ende, men vi vender igen næste år til vores 4 år og det bliver bare bedre hver gang. Lisa og alle hendes personale er fremragende og kan ikke gør nok for at gøre dit ophold perfekt. Værelserne er meget ren
Læs mere
Store sted venlige personale især Iuli på linjen 1 street klasse service altid glad gjort vores ferie anbefale til nogen behøver en pause tæt nok til strand underholdning og restauranter vil gå tilbage snart
Læs mere
Lige vendt tilbage fra dette hotel Hotellets receptionspersonale var generelt venlige og hjælpsomme Jeg var lidt skuffet efter emailing hotellet til at bede om et øverste etage værelse med en visning og sagde også jeg var glad for at betale for opgraderingen de svarede at de
Læs mere
Svar fra Lisa_Salou, Director General hos Acqua Hotel Salou
Svarede d. 5. okt. 2018
Dear Guests, Thank you for taking the time to leave us a review. I would like to clear up the matter of the top floor room, by explaining that as we told you at the time of the email, that we would do our best to accomodate your request, it is merely a request, and as a small, very sought after hotel, it is not always possible to give everyone what they would like, as much as we would obviously like to. Sea view rooms are not paid with supplements, and are on allocated depending on the availability at the time. With regards to the food temperatures, these are monitored on a daily basis, and registered with our health and safety company. They comply to EU standards, but to our guests from the United Kingdom, (who usually like their food piping hot) these temperatures may not seem hot enough, which is why we provide a microwave so that every customer can have their food as hot as they wish. Our selection of breakfast includes:sliced fresh fruit, yogurts, cured meats, cheeses, hard boiled eggs, jams, fresh pastries (savoury and sweet), sponge cake, gofres, fruit juices, breads, biscuits, fresh tomatoes, cereals, milks y cava. English sausage, frankfurt, chorizo, fried eggs, scrambled eggs, baked beans, mushrooms, tomato, bacon, hash browns, tortilla española, churros, coffees, tea, infusiones and hot chocolate. A large variety which we are consistently complemented about. We are sorry that not receiving a specific room, or liking our breakfast selection will put you off visiting us again in the future. Kindest Regards,
Læs mere
Opholdt sig her i en uge i September. Ingen reelle klager overhovedet. Hotellet er meget ren og moderne. Værelserne er lige den rigtige størrelse og balkoner er meget generøst størrelse. Visningen fra vores værelse var dejlige, lige over havet. Air con er meget praktisk og
Læs mere
Forrige
1234569
Albumkategorier
Alle billederBilleder fra rejsendeVærelse og suiteSpisesalPool og strandFamilie- og legeområder
Billede leveret af ledelsenAcqua Hotel Salou
"Acqua Suite" Cama Matrimonio
Très belles prestations, chambre spacieuse, salle de bain avec douche italienne moderne lumineus
Vistas desde la habitacion en el sexto piso
Habitacion Panoramica.
ForrigeNæste
12345610
I heartily agree with Mcloughla - we had a number of issues which, when raised, were treated defensively. As for the 'Manager's' response to my review - it did not effectively address the issues of concern, was dismissive and patronising, unprofessional and grammatically poor. In reviewing our stay I did make a point of giving praise where it was due; I.e. the staff in the dining room and bar. The main complaint I would have is that this Hotel is by no stretch of the imagination anything approaching 4 Star status.
1 stemme
Vis alle svar
It is up a slight hill, but it isn’t a long one. Within 2/3 minutes you’re on the promenade along the seafront/beach which is lined with nice bars and restaurants or alternatively it’s only a few minutes away from some of the best places to eat/drink away from the beach too. All very close to the hotel, would definitely recommend
2 stemmer
Vis alle svar
Hi Collette, not sure what prices are for tickets in UK, here a day pass costs 48€ and a 2 day pass 60€ per person. We will do our best to try and give you a sea view if any are available. Look forward to seeing you, Kindest Regards,
0 stemmer
Vis alle svar
Hi Sean & Donna, We'll do the best we can to allocate you your request, though i am sure you already know we cannot guarantee this. We also look forward to seeing you soon!
0 stemmer
Vis alle svar
Does anyone know how much to upgrade to a superior suite at this hotel? Thanks.
Hi Suzannah, this will widely depend on the dates you require, and how many people are travelling. Our family rooms are priced for 4 people. Suite Acqua is also for 4 people of which we only have 1. We suggest you contact us directly by email with your chosen dates and we can give you a detailed quote to help you decide what's best for you. Kindest Regards,
0 stemmer
Vis alle svar
ForrigeNæste
12345615
ForrigeNæste
11
PRISKLASSE
65 $ - 338 $ (Baseret på gennemsnitspriser for et standardværelse)
TIDLIGERE KENDT SOM
Hotel Caspel
PLACERING
SpanienCatalonienProvince of TarragonaCosta DauradaSalou
ANTAL VÆRELSER
97
Er dette din TripAdvisor-registrering?
Ejer eller bestyrer du denne ejendom? Gør krav på din registrering gratis, så du kan svare på anmeldelser, opdatere din profil og meget mere. Gør krav på din registrering