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Billeder fra rejsende (458)
360
Panoramabilleder (55)
Pool og strand (53)
Udmærkelsescertifikat
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77Forholdsvis god til gående
Vurdering: 77 ud af 100
15restauranterinden for 0,5 km
4seværdighederinden for 0,5 km
884anmeldelser
815billeder
50Spørgsmål og svar
0værelsestip
Medlemsvurdering
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Type rejsende
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  • Dansk
Disse anmeldelser er maskinoversat fra engelsk. Vis maskinoversættelser?
Jeg bestilte en dyrevenlig værelse online, men da vi ankom, så de nægtede at acceptere vores kat. Det var virkelig besværligt, og jeg var nødt til at finde en sidste minuts reservation andre steder. Mit indtryk var, at de havde masser af krav om værelser og var på udkig efter
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Svar fra RiverStoneGM, Manager hos RiverStone Resort & Spa
Svarede d. 7. jul. 2017
Thank you so much for your recent review. I do apologize about the pet policy we have. I did notice that you had actually booked on booking.com and in the pet policy notification it does state to call the resort for pet units under the note for pets. Per booking.com "Pets are allowed on request, Charges may be applicable." The reason this is on the booking.com site is because we are privately owned and only have about 13 pet units and the owners do have rules for the units. I am very sorry that you didn't like the location of the resort, that is usually one of our biggest selling points because we are directly behind Dixie stampede and in front of Dollywood. I will make sure to bring up possibly getting a caution light to make accessing the resort more convenient Please always feel free to contact the resort directly so that we can help you with your reservations.
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Vi ankom sent lørdag aften (efter 11 ). Jeg ville have troet et feriested ville have en restaurant eller en gave butik med mad eller i det mindste en automat der virkede. Vi fik en 3-værelses lejlighed i stedet for de 2 soveværelse, vi bestilte så det var dejligt. Poolen og
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Svar fra RiverStoneGM, Manager hos RiverStone Resort & Spa
Svarede d. 2. jul. 2017
I am so glad that you enjoyed the condo and resort. I do apologize that we don't have a restaurant however, we do have several in the area and very close to the resort. I am so pleased you and your kids enjoyed the lazy river and we hope to see you back next time you are in Pigeon Forge.
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Lejlighederne er meget rummelige og rene. Faciliteterne er gode: doven flod, indendørs pool, fitnesscenter osv. ikke får en chance for at besøge den spa så jeg kan ikke kommentere på det. Området er meget rart. Fantastisk beliggenhed hvis du skal til Dollywood eller plaske Land.
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Svar fra RiverStoneGM, Manager hos RiverStone Resort & Spa
Svarede d. 27. jun. 2017
We are so glad you enjoyed you recent stay at RiverStone Resort and Spa! We can not wait to see you next time. We absolutely love having returning guests and are so pleased to hear that you wont stay anywhere else. We strive to have returning guests and are so grateful that you love the resort. Once again thank you! We hope that you have a blessed day.
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Vi boede for nylig på dette feriested, og det var fantastisk. Meget velholdt og holdt helt rent. Vi havde også et problem med en vandhane lækage og vedligeholdelse straks ordnet det. Vi nød især ved floden pool hver lidt af vores ophold.
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Svar fra RiverStoneGM, Manager hos RiverStone Resort & Spa
Svarede d. 20. jun. 2017
We are so pleased to hear that you enjoyed the stay and felt that the resort is well maintained. We do try to keep the resort as well as the condo's on a rotating schedule, for maintenance! I am so glad that maintenance was able to assist you and in such a timely manner. We hope to see you back at the resort on your next vacation. Once again thank you and have a blessed day.
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Vi har boet her 3 forskellige tider igennem en periode på 4 år. Det bare bliver bedre og bedre. Det er børnevenligt samt et par venlige. I spaen er førsteklasses. Værelserne er som at være hjemme. Vi vil aldrig bo andre steder
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Svar fra RiverStoneGM, Manager hos RiverStone Resort & Spa
Svarede d. 5. jun. 2017
We are so pleased to hear that you enjoy the resort so much! Its so great that you have continued to come in these past 4 years. We can not wait to see you next time. We absolutely love having returning guests and are so pleased to hear that you wont stay anywhere else. We strive to have returning guests and are so grateful that you love the resort. Once again thank you! We hope that you have a blessed day.
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Professionelt billede udarbejdet eksklusivt til TripAdvisorRiverStone Resort & Spa
The Four Bedroom Condo at the RiverStone Resort & Spa
Professionelt billede udarbejdet eksklusivt til TripAdvisorRiverStone Resort & Spa
The Three Bedroom Condo at the RiverStone Resort & Spa
Professionelt billede udarbejdet eksklusivt til TripAdvisorRiverStone Resort & Spa
The One Bedroom Condo at the RiverStone Resort & Spa
Professionelt billede udarbejdet eksklusivt til TripAdvisorRiverStone Resort & Spa
The Four Bedroom Condo at the RiverStone Resort & Spa
Professionelt billede udarbejdet eksklusivt til TripAdvisorRiverStone Resort & Spa
The Four Bedroom Condo at the RiverStone Resort & Spa
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12345681
Is the pool and lazy river open through September?
Pool is always open and heated. The lazy river is outdoors and I think the weather would be the deciding factor on the closing date. Check with the resort to be certain. Have fun.
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Does this hotel accept Aaa or aarp discounts?
We do accept these discount offers. We can only apply 1 of them since they are both 10% off the entire stay. We hope to hear from you soon.
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We do have the daily maid service. It would depend on the service you are wanting, however the light clean would be making beds, exchanging towels, adding any supplies you maybe low on and taking out the trash. The light clean costs $20 a day and you would set the times you wanted this to take place. The more in depth clean would be $40 a day and it’s a reclean if the entire unit. We hope to see you soon!
0 stemmer
Can you take your own pool floats (innertubes) in the Lazy River Pool?
Yes, we do have some there for you but you are allowed to take your own
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Air conditioning no problem, pools ok.
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12345610
ForrigeNæste
11
PRISKLASSE
165 $ - 373 $ (Baseret på gennemsnitspriser for et standardværelse)
OGSÅ KENDT SOM
riverstone hotel pigeon forge
PLACERING
USATennesseePigeon Forge
ANTAL VÆRELSER
138
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