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Holiday Inn Express Hotel & Suites McAlester

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Billeder fra rejsende (16)
Værelse og suite (26)
Pool og strand (4)
Udmærkelsescertifikat
Om
Sted
Renlighed
Service
Værdi
Udmærkelsescertifikat
Stedets faciliteter
Fitnesscenter
Pool
Gratis parkering
Gratis højhastighedsinternet (WiFi)
Morgenmad inkluderet
Boblebad
Forretningscenter med internetadgang
Kæledyr tilladt (hunde-/dyrevenligt sted)
Kørestolsadgang
Mødelokaler
Morgenmad tilgængelig
Renseri
Røgfrit hotel
Selvbetjent vaskeri
Tennisbane
Udendørs pool
Vaskeri
Vis flere
Værelsesfaciliteter
Aircondition
Familieværelser
Ikke-ryger værelser
Mikroovn
Suiter
Værd at vide
HOTELSTIL
Forretningsrejsende
Sikkert
HOTELKLASSE
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Hoteltilbud
Placering
Fuld visning
36Bil anbefales
Vurdering: 36 ud af 100
13restauranterinden for 0,5 km
0seværdighederinden for 0,5 km
Kontakt
1811 S Peaceable Rd, McAlester, OK 74501-7205
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Sådan kommer du derhen
Fort Smith Kommunal Lufthavn134 km
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Anmeldelser med mere
154anmeldelser
42billeder
2Spørgsmål og svar
0værelsestip
Medlemsvurdering
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  • 53
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Tidspunkt på året
Type rejsende
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  • Dansk
Disse anmeldelser er maskinoversat fra engelsk. Vis maskinoversættelser?
Da jeg ringede for at foretage en reservation på McAlester Holiday Inn, en medarbejder var sang det motel er et 4-stjernet luksus hotel med en dejlig pool og boblebad! Efter en lang dag med rejser, vi var klar til at bruge vores trætte muskler at spabad til at slappe af! Vi har
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Svar fra IHGService, Guest Relations Manager hos Holiday Inn Express Hotel & Suites McAlester
Svarede d. 24. jul. 2017
Hello Carol J, Thank you for staying with us and for sharing your experience. I am happy that despite the trouble, you found our beds adequate and clean. Please accept our sincerest apologies that the pool and hot tub were not available during your stay and the misinformation given to you when you were booking. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest assured, your comments will be used for review and actions will be taken accordingly to ensure similar incidents could be avoided. Again, thank you for staying and we hope you give us another chance to show you how great our hotel is. Best Regards, John O Case Manager IHGService
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Værelset var stort og sengene var behagelige. Nu den dårlige del. 1 . Der lægger en håndklædeholder i bruseren? Var nødt til at læsse det, før du tager et brusebad så andre, ville have et tørt håndklæde. 2 . Poolen var lukket. Børnene blev meget skuffet. 3 . Ismaskinen var i
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Svar fra IHGService, Guest Relations Manager hos Holiday Inn Express Hotel & Suites McAlester
Svarede d. 24. jul. 2017
Dear MongoPia, Thank you for your review and for sharing your experience. Our goal is to deliver exceptional service and comfortable accommodation to all of our guests and we appreciate you found the room and bed's comfort at par. However, it is regrettable that your stay was negatively affected by the towel rack location, closed pool, the condition of the ice machine, and the juice. Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs. We have shared your comments with the hotel management and we’re confident that necessary actions will be made, in order to meet our guests' needs and satisfaction. Once again, thank you for staying with us and we hope that this stay will not deter you from giving the hotel another chance to make your stays as pleasant as possible. Sincerely, Grace P. Case Manager IHGService
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Boede der en nat, da vi kører dog på ferie. Ingen problemer. Værelset var super rent, klimaanlægget fungerede fantastisk, personalet var meget venlige og hjælpsomme. Morgenmaden var ret god. Æg var lidt koldt, men ellers var alt godt.
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Vedligeholdelse i havde udskiftet nogle drivert i badeværelset men undlod at tage afsted kraftig lugt ville erstatte flere meter på toppen af kar. Masser af sorte pletter på og i drivert. Anlægget ligger tæt på hovedvej 69 for adgang men stadig stille. Ung dame ved check-in
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Svar fra IHGService, Guest Relations Manager hos Holiday Inn Express Hotel & Suites McAlester
Svarede d. 18. jun. 2017
Hi Lucas-Knob, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. Thank you for noting our good location. I also appreciate the high rating you gave us in terms of sleep quality, service, and value. On the other hand, I am sorry for not meeting your expectations when it comes to the cleanliness level of the property. I have taken note of your comments and shared them with our management team to review the procedures we have in place and make necessary improvements accordingly. Until your next visit, we remain at your service. Sincerely, Ingrid V. Case Manager IHSGervice
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Stoppede for overnatning på vej til Arkansas. Prisen var rigtig god, og værelset var meget rummeligt. Sengen var ikke dårligt at sove på. Morgenmaden var inkluderet og ok. Håndvasken var revnet og tæppet / sæde for stol havde pletter. Men for det meste kun mindre kosmetiske
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Svar fra Brandi C, General Manager hos Holiday Inn Express Hotel & Suites McAlester
Svarede d. 27. maj 2017
Thank you for the nice 4/5 review. Your feedback is always welcome and appreciated. Reviews such as yours help us to know were we excel and where we need improvements. We hope to see you again on future travels.
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Forrige
Albumkategorier
Alle billederBilleder fra rejsendeVærelse og suitePool og strandSpisesal
Our king bed suite on 4th floor at Holiday Inn Express in McAlester, OK
Double queen suite with King bedroom
Double queen suite with King bedroom
Double queen suite with King bedroom
Double queen suite with King bedroom
ForrigeNæste
123456
How long will the pool be out of commision?
They didn't say. Only said it was closed for "maintenance."
0 stemmer
Vis alle svar
Smoking rooms available?
Hello, I'm sorry but we do not have smoking rooms available. We do have smoking areas outside though.
0 stemmer
ForrigeNæste
11
PRISKLASSE
90 $ - 123 $ (Baseret på gennemsnitspriser for et standardværelse)
OGSÅ KENDT SOM
holiday inn express hotel mcalesterholiday inn express hotel and suitesholiday inn mcalestermcalester holiday inn
PLACERING
USAOklahomaMcAlester
ANTAL VÆRELSER
99
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