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Vale of Berkeley Guest House

Billeder fra rejsende (8)
Værelse og suite (9)
Spisesal (3)
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36billeder
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Er lige kommet hjem fra et dejligt ophold på Vale af Berkeley Guest House. Havde en dejlig udsigt fra værelset og ejerne var yderst hjælpsom under hele vores ophold. Kunne ikke bede om mere. Smukke have og fredelige omgivelser at læne sig tilbage og hvile. Morgenmaden var meget
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Bestilt til eksklusive leje pga. et bryllup så hele min familie kunne være sammen før og efter arrangementet. Værelserne er dejlige og omgivelserne er også. Claire er dejligt, men Harri var ganske uforskammet/forud med en masse af min familie, som gjorde mig, og de fleste af
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Svar fra ClaireandHarri, Owner hos Vale of Berkeley Guest House
Svarede d. 12. aug. 2016
Thank you for booking with us and taking time to write a review. We hear from your guests that you had a fabulous wedding. It was a very difficult weekend for us too and has made us rethink our terms and conditions concerning children. Before an exclusive hire is taken we show each prospective main booker around the property to show you how things work logistically. For example we have two separate dining rooms, the Conservatory holds a maximum of 8 comfortably & the Dovedale dining room situated in different area holds a maximum of 12. So it would never have been possible to seat a party of 19 at the same time in the same place. It was also explained how we seat people 2 rooms at a time at 15 minute intervals, so that everyone gets good service and doesn't wait for ages for breakfast. Everyone once seated is more than welcome to sit at their table for as long as desired. The difficulty, it appears when booking an 'Exclusive hire' for other people who have children that haven't looked around the property is that they arrive with much different expectations to you, your sister seemed to think there would be a kitchen available for guest use. We are a bed and breakfast, not a hotel, and not a self catering apartment. On an exclusive hire guests have use of all 8 guest rooms, guest lounge, pool room, dining rooms, garden. Guest's are welcome to bring food back, but don't have use of our private kitchen. Upon check-in we were asked about whether the iron could be set up for use by the guests which was not normally a problem we usually set it up in the small lounge, however as the children were being locked in the lounge with their grandmother and mother (by the mother) i guess to to try and keep them in one place (novel parenting technique that I admit I've never seen before) other people knocking on the door to be allowed in and out to keep children in. I decided it best to set up the iron only when in use for the children's safety. The iron was in fact set up for and used by your mum on the Friday of arrival when I also scooted around and asked other guests if they wanted to use the iron before I put it away and this offer was declined. So yes for the safety of the children the iron was then put away to be set up after breakfast at 10 the next morning. (Which you had already agreed via email prior to arrival) Until which time I would be busy cooking 15 breakfasts while Harri tried to please everyone (apparently not succeeding) front of house, serving 2 different areas and trying to navigate around children playing on the pool table. Rules for pool table are clearly posted next to the Cue Rack. A - Noone is allowed to play on the pool table until after 10am as it interferes with serving breakfast as you have to walk past the pool table to get to the Conservatory dining room. B - Any player must be at least as tall as the length of the cue, I suspect the child that pulled the stool across so that she could reach the table was less than this. I am sorry if you and your guests were uncomfortable, you looked like you were enjoying yourselves the night before the wedding when you bought back a takeaway and stayed up drinking and playing pool with the other guests and others from the hotel opposite which is what the exclusive hire package is all about. In the light of this weekend's experience with children running wild, we have decided you are right "don't take kids" as unfortunately children will no longer be accommodated here.
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Personlig, venlig betjening, fantastisk morgenmad og gennemtænkt funktioner. Pensionatet ligger i et fantastisk beliggenhed til at udforske de nærliggende byer og landskaber og meget godt beliggende for de mange lokale bryllup lokaliteter. Sætter meget dyrere hoteller til
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Svar fra Claire C, Owner hos Vale of Berkeley Guest House
Svarede d. 2. aug. 2016
Thank you so much for your kind review, We are so glad you enjoyed your stay and rated our facilities so highly. The room you stayed in (room 4 large double) is one of our favourites. Hope you come back to stay with us agsin in the future. Kind Regards Claire & Harri
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Boede i sidste weekend. Claire og Harri kunne ikke være mere imødekommende. Fra den varme velkomst vi fik da vi kom gennem døren, indtil ved afrejse opholdet kunne ikke have været bedre. Vi havde et stort værelse nedenunder med den mest komfortable seng, vi nogensinde har haft,
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Svar fra Claire C, Owner hos Vale of Berkeley Guest House
Svarede d. 2. aug. 2016
Thank you so much for your kind review. It is lovely to hear you enjoyed the baked breakfast & wish to come and stay again. If you give us a call we can book you in to room 4 next time which has views of the garden & pony paddock and hopefully the pony will be home :-) He seems to get lots of attention from the guests. Best wishes Claire
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Vi boede her et par nætter og fandt Harri og Claire for at være særdeles hjælpsomme. Sengen var behagelig med den lille ulempe at soveværelset var varmere end hvad vi skulle have ønsket. Men vi kan ikke sove godt med Harri tilbød os en ventilator ventilator på, så vi sagde nej
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Svar fra ClaireandHarri, Owner hos Vale of Berkeley Guest House
Svarede d. 20. jul. 2016
Thank you for your kind review, we are so glad you enjoyed your stay with us and look forward to welcoming you back in the future, Kind regards Claire & Harri
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Albumkategorier
Alle billederBilleder fra rejsendeVærelse og suiteSpisesalMøde- og festlokaler
Billede leveret af ledelsenVale of Berkeley Guest House
Superior Doubles at Vale of Berkeley Guest house
Billede leveret af ledelsenVale of Berkeley Guest House
Standard Double at Vale of Berkeley
Billede leveret af ledelsenVale of Berkeley Guest House
Large Double at Vale of Berkeley
Room 8 - Really spacious
Billede leveret af ledelsenVale of Berkeley Guest House
Double Room
ForrigeNæste
12
ForrigeNæste
11
PLACERING
StorbritannienEnglandCotswoldsBerkeley
ANTAL VÆRELSER
8
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