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Lodge of Four Seasons

Billeder fra rejsende (513)
Værelse og suite (199)
Pool og strand (30)
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Fitnesscenter
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Spa
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Aktiviteter for børn (børne-/familievenligt sted)
Boblebad
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Forretningscenter med internetadgang
Golfbane
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Morgenmad tilgængelig
Opvarmet pool
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Røgfrit hotel
Selskabslokale
Shuttle-service
Tennisbane
Udendørs pool
Vaskeri
Wi-fi på offentlige områder
Vis flere
Værelsesfaciliteter
Aircondition
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Ikke-ryger værelser
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HOTELKLASSE
1.253anmeldelse
588billeder
26Spørgsmål og svar
0værelsestip
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Disse anmeldelser er maskinoversat fra engelsk. Vis maskinoversættelser?
Det er den 4. juli weekend og en ven og jeg besluttede at tage til søen af Ozark-bjergene. Vi spontant købte det billigste værelse til rådighed. Men for $ 169, vil jeg i det mindste have forventet, at tæppet skal være intakt, og lysene virkede. Vi rystede det og tænkte måske de
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Svar fra LarryRMc, General Manager hos Lodge of Four Seasons
Svarede d. 10. jul. 2017
Thank you for taking the time to share with TripAdvisor your recent guest experience. Your comments are important to us, without your feedback we cannot address the issues we may not be aware of. All of us at the Lodge of the Four Seasons resort take great professional pride in our resort and the reputation we have had over the years. It upsets us to learn that we did not meet your service expectations. This is not the type of service that we base our reputation on I apologize for any discomfort or inconvenience this may have caused you. I Have addressed the issues you noted with the appropriate department management for immediate action and follow up, as there are no excuses for what you describe.
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Vores situation var enestående, og lidt svært at afhjælpe som vi bestilte tredjepart. Dette fører mig til mit første forslag. 1 . ) Hvis du vælger at bo her bestiller via deres hjemmeside, hvis der er problemer kan du arbejde igennem det sådan at tilbringe et feriested i huset
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Svar fra LarryRMc, General Manager hos Lodge of Four Seasons
Svarede d. 3. jul. 2017
Thank you for taking the time to post a review on TripAdvisor regarding your recent stay. Your comments are important to us, without your feedback we cannot address the issues we may not be aware of. All of us at the Lodge of the Four Seasons resort take great professional pride in our resort and the reputation we have had over the years. It upsets us to learn that we did not meet all your expectations. I apologize for any discomfort or inconvenience this may have caused you. I am happy to hear that we were able to eventually find you a room that fit your needs. Most rooms made available to third parties are limited in availability and room type. The advise you give to book on line via our website or call directly is good advise as it assures your room request. Sincerely,
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Det er i det rigtige sted og på papiret er den perfekte pakke. I virkeligheden er det ambitioner hos udviklerne var understøttet af den faktiske resultater aldrig. Og dermed, at ejerne er sat spørgsmålstegn til at opretholde den hele ejendommen, herunder de værelser, for at de
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Svar fra LarryRMc, General Manager hos Lodge of Four Seasons
Svarede d. 3. jul. 2017
Thank you for taking the time to post a review on TripAdvisor regarding your recent stay. We appreciate your comments, they are important to us, without your feedback we cannot address the issues we may not be aware of. I certainly will agree with you that there can be some challenges in maintaining a resort of our size, but we feel we have made significant headway in the past 2 years, and we are committed to continue to invest in the resort every year moving forward. Sincerely,
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Min mand og jeg var spændt på at bo på Four Seasons, men vores forventninger var voldsomt ødelagt af vores ophold på The Four Seasons Lake Ozark. Værelset var umoderne og beskidt - hår i badeværelset, vandskade på væggene og pletter på sengetøjet. En af de to restauranter, som
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Svar fra LarryRMc, General Manager hos Lodge of Four Seasons
Svarede d. 28. jun. 2017
Thank you for taking the time to share with readers of TripAdvisor your recent guest experience at the Lodge of Four Seasons. Your comments are important to us, without your feedback we cannot address the issues we may not be aware of. All of us at the Lodge of the Four Seasons resort take great professional pride in our resort and the reputation we have had over the years. It upsets us to learn that we did not meet your expectations. This is not what we base our reputation on. We apologize for the issues with your room. It would be nice to know what room you were in so that we could inspect the room and make repairs. though we have a preventative maintenance program, Plumbing issues occur daily and are repaired, however at times we are not aware of damages to rooms below the problem. This would also allow us to go back to the housekeeper who was responsible for your rooms cleaning. Your comments have been reviewed with our entire staff to ensure what you experienced is never repeated. Thank you again for your comments. Sincerely,
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Hvor skal jeg begynde? Vi boede på annekset som var et meget har ringe betydning og dårligt designede værelser. Spild af plads. Elevator op virkede ikke, så hvis du ikke kender til at skubbe ned og derefter tage op, men de tager trappen op mange flyrejser. Baren var stille når
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Svar fra LarryRMc, General Manager hos Lodge of Four Seasons
Svarede d. 28. jun. 2017
Thank you for your review posted on TripAdvisor, we appreciate the comments as the feed back is a way for us to measure the effectiveness of our services. We do apologize that you were not happy with your overall experience, it is our goal to exceed our guests expectations and it upsets us when we hear we fell short of our goal. Did you report the Elevator issue while you were here? We had nothing logged as to the malfunction. In regards to the photos you posted you were at our outside venue. Was it brought to the bartenders attention? We log all sightings so that our contracted service can treat accordingly on a weekly basis. Being an outdoor venue I'm surprised you did not post pictures of bee's, flies, and sugar ants that are attracted to the product used to mix drinks. We are working diligently to work with our staff to raise the level and consistency of guest services, again thank you for your comments.
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Albumkategorier
Alle billederBilleder fra rejsendeVærelse og suitePool og strandSpisesalMøde- og festlokalerFamilie- og legeområder
Billede leveret af ledelsenLodge of Four Seasons
Seasons Bay King Room
Possibly blood at the base of the tub.
Shower
Waterfall through the grounds
Tears in room darkening shades
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12345640
Hi lofs .. did you reopen or build a new lobby bar? ( other than H.K’s restaurant bar)
Hi John, We are excited to say that we are bringing back The Lobby Bar! We started remodeling it last month and plan to have it open before the end of May. We look forward to seeing you there.
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Hi lofs .. did you reopen or build a new lobby bar? ( other than H.K’s restaurant bar)
Hi John, We are excited to say that we are bringing back The Lobby Bar! We started remodeling it last month and plan to have it open before the end of May. We look forward to seeing you there.
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Hello Clint, the best bet would be to call and ask for our bell stand. They will be able to assist you in times and places we travel to. Best Regards,
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Where will the shuttle bus take you?
Their luxury suites are on top of a hill separated from the main Lodge just a little bit they shuttle you from the lodge to the Suites. As far as shuttling anywhere else I don't know for sure.
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Mekb123 has the best answer.
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123456
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11
PRISKLASSE
73 $ - 204 $ (Baseret på gennemsnitspriser for et standardværelse)
OGSÅ KENDT SOM
lodge of four seasons hotel lake ozarklodge of 4 seasonshotel of four seasonslodge four seasonsfour seasons lake ozarklake ozark four seasons
PLACERING
USAMissouriLake of the OzarksLake Ozark
ANTAL VÆRELSER
358
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