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Econo Lodge Lake Charles

Om
Sted
Renlighed
Service
Værdi
Stedets faciliteter
Pool
Gratis parkering
Kørestolsadgang
Morgenmad inkluderet
Kæledyr tilladt (hunde-/dyrevenligt sted)
Gratis højhastighedsinternet (WiFi)
Golfbane
Forretningscenter med internetadgang
Røgfrit hotel
Udendørs pool
Morgenmad tilgængelig
Vis flere
Værelsesfaciliteter
Suiter
Ikke-ryger værelser
Aircondition
Familieværelser
Tilgængelige rygerværelser
Handikapegnede værelser
Køleskab på værelset
Værd at vide
HOTELSTIL
Hyggeligt
Familiehotel
HOTELKLASSE
Placering
Fuld visning
Sådan kommer du derhen
Lake Charles Kommunal Lufthavn13 km
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Anmeldelser med mere
34anmeldelser
62billeder
3Spørgsmål og svar
0værelsestip
Medlemsvurdering
  • 9
  • 6
  • 6
  • 7
  • 6
Tidspunkt på året
Type rejsende
Sprog
  • Filtrér
  • Dansk
Vis anmeldelser, der nævner
Disse anmeldelser er maskinoversat fra engelsk. Vis maskinoversættelser?
Min ægtefælle og jeg boede i suite med jacuzzi på en torsdag aften, og betjeningen er altid godt. Jeg efterlod min tegnebog efter at have tjekket ud, ringede senere den aften, og det var stadig der med alt i den. Ikke alene var det en velsignelse men alvin på den front desk var m
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Svar fra Alvin R, Director of Sales hos Econo Lodge Lake Charles
Svarede d. 24. apr. 2017
Thank you for the opportunity to serve you. Please let us know when you return to our cty and we will ensure the same service or better.
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Jeg checkede ind på værelset og blev med det samme hit med en muggen lugt. Der var cigaretmærker på dyner og i badeværelset. Rengøringspersonalet er støjende og kommer alt for tidligt. Ikke et dårligt sted bare en smule væk fra noget. Vi har lært lektien på lake Charles økonomi h
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Svar fra Alvin R, Director of Sales hos Econo Lodge Lake Charles
Svarede d. 14. dec. 2016
Good Morning Mr. Chris W. Please allow me to say thank you first for choosing Econo Lodge Lake Charles as well as taking your time to complete this review. I want you to know that we take our time to read through the reviews, analyze the issues in the review, and take the necessary actions for improvement. I am going to attempt to address each of your concerns in the order that I have read them. Please allow me to apologize for what was considered a musty smell upon entering the room. I am in no way saying that my thoughts on this issue are correct however I will give our logical explanation. Recently all of our guest rooms were completely renovated. It is our belief due to prior experiences with this issue that we have discovered the reason for the smell. You are in a room with new carpet, new paint, and new as well as new furniture. With the helpful knowledge of other guest regarding this issue it has been determined that the smell is new furniture and carpet as you are smelling the raw smells of the new items in the rooms. Because of the weather changes, we have instructed our staff to leave A/C Units off. With no air circulating in the room, it allows the natural smell of the carpet and furniture to be more prevalent the air been on. You also mentioned the burns in various items and we agree that it is very possible, I do hope while you encountered these issues , you reported them promptly to be dealt with by our Management staff. Our cleaning crew is an Indian couple who Cleans the entire property. They are so quiet that it is very difficult to determine if they are on the floor working or not. I respectfully do not think you heard our cleaning crew. However, in your future stays please keep in mind that if you encounter something you think is not normal, or have you feeling uncomfortable, please alert the front desk as soon as you can so that the property can deal with it. We are located primarily in the center of the city. There are restaurants within 1 mile of the hotel as well as many other things in our surrounding area. I really feel bad that you had this type of experience while staying here in Lake Charles however we want you to know that we hear you and we are moving into action. Both of your concerns or issues have been documented and discussed with our staff. We off the opportunity to return and allow us to make it right with you. Please use my contact information and contact me personally, and I would be honored to secure your Reservation at a discounted rate. Again I want to thank you for your review!!!!
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Kom ind. . . Meget muggen lugt. I første omgang troede vi at vi var i et ryger-værelse. . . . Klistret noget på tæppet i nærheden af en af sengene. . . . Ingen gode restauranter i nærheden. . . . Kun en enkelt prop i vasken var område og det køleskab og mikroovn er tilsluttet det
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Svar fra Alvin R, Director of Sales hos Econo Lodge Lake Charles
Svarede d. 21. nov. 2016
Good Morning, and thank you for taking the time to write a review about your experience here with us during your stay. We apologize that your stay was deemed below your expectations. We want to assure you that this is not an accurate representation of our service nor our care for our property. I want to assure you that the issues you encountered during your stay have been analyzed and dealt with accordingly. We hope that you would give us another opportunity to make it right with you. Please contact me directly should you choose to return to the Lake Charles area and might need a room. Thank you again for your time!
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Dette sted var overkommelig, og ikke en dårlig. Meget nemt at komme til og så en let at komme tilbage til det 10 eller hvor som helst. Værelset var rent og lugtede fint. Det var lummert i værelset, da vi kom der, men aircondition fungerede fint og ordnede det. Sengen var OK, brus
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Vi valgte dette hotel baseret på pris og beliggenhed - og vi behøvede ikke at være i centrum Lake Charles - vi ønskede at være tæt på i I-10.

Vores værelser var stort, rent og sengen var fint.

Vi havde brug for, for at gøre lidt opvaskemiddel. Der er kun ét vaskemaskine og tørr
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Forrige
Albumkategorier
Alle billederBilleder fra rejsendeVærelse og suiteSpisesalPool og strandMøde- og festlokaler
Billede leveret af ledelsenEcono Lodge Lake Charles
BATHROOM
Forrige
Is there's a pet fee? if so is it per dog and or per night?
How clean is this hotel?
Very clean and well kept
1 stemme
do you offer a weekly rate?
ForrigeNæste
11
PRISKLASSE
60 $ - 93 $ (Baseret på gennemsnitspriser for et standardværelse)
OGSÅ KENDT SOM
treasure hotel lake charles
PLACERING
USALouisianaLake Charles
ANTAL VÆRELSER
55
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