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Hotel Indigo Naperville Riverwalk

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Stedets faciliteter
Gratis parkering
Kæledyr tilladt (hunde-/dyrevenligt sted)
Gratis højhastighedsinternet (WiFi)
Forretningscenter med internetadgang
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Fuld visning
100Fremragende til gående
Vurdering: 100 ud af 100
102restauranterinden for 0,5 km
25seværdighederinden for 0,5 km
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10Spørgsmål og svar
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Tidspunkt på året
Type rejsende
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  • Dansk
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Vi ankom efter tre og vores værelse var ikke klar. I receptionen agent valgte rengøring der fortalte ham 5 minutter. På det punkt, som han sagde, at det ville være 15 minutter, og der blev afholdt vores nøgler som gidsel.

Når vi taler om rengøring. . . Der var ikke et eneste for
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Svarede d. 11. jul. 2017
Dear Guest - Thank you for your detailed review of the hotel and for chronicling the myriad of things that went wrong during your recent stay with us. We have been getting many great comments in recent weeks but clearly, it was most disappointing to hear of the difficulties you experienced with us. Rather than to address each item here, suffice it to say that we have already shared your comments with our management team in an effort to investigate each infraction and find a corrective measure for the future. I was particularly alarmed to see your comment about your guestroom door not closing automatically. We take our safety and security and loss prevention issues very seriously at IHG and there in nothing more important to us than the safety of our guests and our associates. We are checking the tension in the closing mechanisms of all of our doors to make sure all doors close properly each and every time. Finally, we have always encouraged our guests to report any issues they experience while they are still with us so that we can address them immediately. We want our guests to have an excellent stay with us and recommend us as their favorite hotel. Thank you again for your feedback and while we did not deliver what we promised, we certainly hope to learn from our shortcomings and get better for other customers who will visit us in the days and weeks ahead. If there is anything I can ever do for you, please consider my office at your disposal. Cordially, Syed E. Hasan General Manager
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Perfekt beliggenhed nær centrum Naperville og flodbredden. Prisen var meget rimelig for et dejligt roligt, nye værelse i nærheden af butikker og restauranter. Personalet var meget imødekommende og imødekommende. Ny side af hotellet var der, hvor vores værelse var placeret. Gratis
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Svarede d. 3. jul. 2017
Dear Guest - Thank you for your visit to the brand new Hotel Indigo and your kind comments on TripAdvisor. We are delighted that you really liked our location on the Riverwalk, the value-for-price as well as our courteous staff members. I also appreciated your comment about our covered parking garage and structure which is attached to the hotel building and extremely convenient for our guests. We completely realize that this covered parking facility will be extra-special for our customers during the winter months when the snow starts to fly. I believe our hotel is the only place in this entire area where a guests will NOT have to scrape snow off their cars in the morning! Thank you again for your wonderful review and we hope to see you and serve you again! In the meantime, please stay safe and have a wonderful summer! Warm regards, Syed E. Hasan General Manager
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Dette hotel er perfekt beliggende i centrum af Vejle ved flodbredden. Perfekt adgang til lokale restauranter og shopping. Vi er lokale til området, men havde brug for et sted at bo i en aften, da vi lukkede på vores gamle og nye hus i samme dag. Da vi lukkede på vores gamle hus i
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Svarede d. 3. jul. 2017
Dear Guest - Thank you very much for taking the time to write a review of the Hotel Indigo on TripAdvisor! We greatly appreciate your favorable comments and especially thank you for mentioning two of our wonderful associates. I have already shared your remarks with Kathy and Myra and they both send their sincere gratitude and said it was their pleasure to serve you. As you know, our guests always have many choices when it comes to selecting a hotel, and we at InterContinental Hotels Group (IHG) believe, that it is our team members that set us apart from many; our caring and unscripted service is what will bring our guests back to the hotel and help create fond memories. Thank you again for your visit and hopefully by now, you are comfortably settled into your new home! We wish you a very joyous summer and safe travels! Warmest regards, Syed E. Hasan General Manager
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Vi har boet på weekend for en nærliggende bryllup. Fra det øjeblik vi gik ind, den service og stemning. . . Fantastisk. Høfligt og professionelt personale, perfekt rent værelse ( vores værelse havde den mest storslåede brusebad! ! ) , Bedste beliggenhed. Jeg vil vende tilbage til
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Svarede d. 3. jul. 2017
Dear Valued Guest - Thank you very kindly for your gracious comments on TripAdvisor. Your review absolutely made my day! It was our pleasure to serve you and we really look forward to welcoming you back to our brand new Hotel Indigo on the Riverwalk! Most discerning guests consider the shower and the bed as two of the extremely important items in any first-class hotel room. I am thrilled you were please with both! Thank you again for your visit and your thoughtful remarks. We wish you a wonderful summer and safe travels! Cordially, Syed E. Hasan General Manager
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Gik tilbage til Illinois for min søns college eksamen. 8. Juni - 13. august.
Jeg ønskede at blive på et hotel i nærheden af kollegiet og Hotel Indigo Naperville kom op som en af hotellet. Jeg har læst alle anmeldelserne. Alt virkede positiv med undtagelse af nogle mindre byggestø
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Svarede d. 16. jun. 2017
Dear Valued Guest - Thank you very much for taking the time to write a review of the hotel on TripAdvisor. We sincerely appreciate your positive feedback and I especially enjoyed your comment about being able to find the hotel easily and the parking structure not being very complex! This was perfect so thank you! Congratulations on your son's graduation from college! I know that this is a momentous occasion for any parent so we share in this joy with you. We wish your son all the best as he now starts a new chapter in his young life and transitions from the academia world to the rigours of his chosen vocation. Thank you again for staying with us and for your great feedback! We expect that all of our retail and restaurant spaces will be completely finished by fall so hope to see you again on your next visit to Naperville. I am glad that you enjoyed Blue Sushi Sake & Grill. We wish you a wonderful summer and safe travels! Cordially, Syed E. Hasan General Manager
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Alle billederBilleder fra rejsendeVærelse og suiteSpisesalMøde- og festlokaler
view from 4th floor facing DuPage River; art fair tents in place for mid-September event
king size bed; everything fresh and new; large walk in shower
Hair dryer in room?
Yes we do! I look forward to your visit.
0 stemmer
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I see the suites are separate areas but is there a door. I am trying to figure out if a 2yo can sleep in one area while we watch TV in another without the noise keeping him up.
Hi I am sorry but I am unable to answer your question as we stayed in an executive room on the 5 th floor.
-1 stemmer
Do they have complimentary breakfast?
a big no
0 stemmer
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Is there a spa or pool?
We do not have a pool at the hotel I'm afraid.
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Do you have a fitness center?
Some what of a fitness room
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132 $ - 267 $ (Baseret på gennemsnitspriser for et standardværelse)
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