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Hotel Croydon

Billeder fra rejsende (693)
360
Panoramabilleder (8)
Pool og strand (64)
Udmærkelsescertifikat
Om
Sted
Renlighed
Service
Værdi
Udmærkelsescertifikat
Stedets faciliteter
Pool
Gratis højhastighedsinternet (WiFi)
Restaurant
Bar/lounge
Fitnesscenter
Concierge
Flersproget personale
Kørestolsadgang
Lufthavnstransport
Opvarmet pool
Røgfrit hotel
Shuttle-service
Udendørs pool
Vaskeri
Wi-fi på offentlige områder
Vis flere
Værelsesfaciliteter
Aircondition
Familieværelser
Handikapegnede værelser
Ikke-ryger værelser
Køleskab på værelset
Minibar
Suiter
Værd at vide
HOTELSTIL
Boutiquehotel
Charmerende
HOTELKLASSE
Placering
Fuld visning
79Forholdsvis god til gående
Vurdering: 79 ud af 100
33restauranterinden for 0,5 km
4seværdighederinden for 0,5 km
2.329anmeldelser
960billeder
70Spørgsmål og svar
1værelsestip
Medlemsvurdering
  • 1.292
  • 691
  • 190
  • 73
  • 84
Tidspunkt på året
Type rejsende
Sprog
  • Flere sprog
  • Filtrér
  • Dansk
Et hotel, hvor man lever lidt tilbagetrukket i forhold til det pulserende liv små tyve streets fra hotellet. Hotellet er meget rent og der bliver ryddet op på værelset to tre gange om dagen, ren luksus. Personalet er yderst venlige og især receptionen (concierge) er kompitabel,
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Disse anmeldelser er maskinoversat fra engelsk. Vis maskinoversættelser?
Opholdt sig en nat. Cory bar bud var meget høflig, hurtig og kyndige på området. Eric og Chief Gerry, var også på punkt. Kylling alfredo bedste jeg har haft i et stykke tid. . . Tak igen for alt Eric  A + Serive rundt omkring
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Svar fra Silvana C, Guest Relations Manager hos Hotel Croydon
Svarede d. 12. okt. 2018
Dear DustinV How amazing it is to read that you had such an awesome stay at Hotel Croydon, and that our staff made your experience even better!! Wonderful! We thrive for perfection and it is very rewarding to know you had a great time with us. Please come back for more A+ service. We look forward to your next visit ! Best regards, Silvana C Guest Relations Manager
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Nice hotel. Personale meget venlige og hjælpsomme. Restaurant mad var god, store portioner, store priser. Pool område blev holdt nice og ren. Placeringen er stille og meget tæt på stranden. Rooftop solbadning område var fantastisk, awesome 90 's musik og koldt vand til rådighed.
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Svar fra Silvana C, Guest Relations Manager hos Hotel Croydon
Svarede d. 3. okt. 2018
Amazing Tracy S! Thank you for an amazing review! We are grateful you chose us and delighted to read you enjoyed your stay with us so much! We love to read you liked our quiet but strategic location, onsite restaurant, our neat pool and our relaxing and bright rooftop sun bathing area. Our staff works hard to deliver excellent service, and we are happy to hear they made your stay better. We would love that you visit us again! Warm regards, Silvana C Guest Relations Manager
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Dette var et ægte mareridt; Rejser alene over hele verden, jeg var aldrig nogensinde i sådan en forfærdelig situation. Personalet er meget modbydeligt, billederne af hotellet placeret på webstederne er ikke reelle, jeg blev assediated af en officer, der kom inde i mit værelse
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Svar fra Silvana C, Guest Relations Manager hos Hotel Croydon
Svarede d. 4. okt. 2018
Dear JordaoElaine First, I want to thank you for your feedback. While we wish you had a better experience, it is important to clarify a few things. Our records show that, upon check in, you firmly disputed the 14% taxes applied to our resort fee, information displayed both on our website and on the third party's website you chose to book your stay with us (Agoda). We even went ahead to this third party's website and tried to book a room and not only it shows our resort fee, but it also shows the final Resort Fee amount with the tax added. Despite the efforts of our staff members to explain that there was no hidden fee, and since this cause didn't qualified for a refund, you decided to call the Police. While officers were present, you stated that you had found another hotel, to what our staff responded that, should that was your choice we would respect it. At all times our staff remained calm and trying to explain that there was no wronging on our end, and therefore, no reason for you to delay the enjoyment of your stay. We run an honorable and safe establishment with transparent rules, and we are very proud of the level of quality of great customer service our staff provides on a daily basis. We take feedback seriously. In reference to the other accusations made, nor we, neither the Police found records of these incidents.We regret you left with the impression that your satisfaction was not our priority, and should you like to discuss this further with our GM Roberto H., you can contact him at roberto.hermosilla@southbeachgroup.com. All the best, Silvana C Guest Relations Manager
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Elskede vores ophold her. Meget flot værelse, indretning og størrelse. Store placering. Og fantastiske hjælpsomme personale. Kun lille negativ vi kunne tænke på var restauranten. . . bedre at spise andetsteds, der er gode restauranter rundt omkring.
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Svar fra Roberto H, General Manager hos Hotel Croydon
Svarede d. 2. okt. 2018
Curt D Thank you very much for taking the time to write your review. We are happy to know your stay with us on the hotel side was a good one. I am sorry to read about your experience at the restaurant. I also would like to thank you for not using this Trip Advisor page to let the company know about the experience at the Tavern. The Tavern has its own page. We work hard to make sure our guests have a great time always. If you could be kind enough to send me an email so I can forward it to the Tavern management. We like to learn from good and bad experiences to continue growing and providing excellent service to our guests. The Tavern team works hard to attend to our guests- I would like to know what failed so we can fix it. My email is roberto.hermosilla@southbeachgroup.com Hoping to hear from you. Regards, Rob Hermosilla GM
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Forrige
Albumkategorier
Alle billederBilleder fra rejsendeVærelse og suitePool og strandSpisesalFamilie- og legeområderMøde- og festlokaler
Professionelt billede udarbejdet eksklusivt til TripAdvisorHotel Croydon
The Double Room at the Hotel Croydon
My suite
Room 601
Room 601
View from the rooftop
ForrigeNæste
12345654
Do you have a self serve laundry facility onsite?
99% sure they do not.
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Do you have a self serve laundry facility onsite?
don't think so,
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Is the hotel pet friendly
I'm not for sure.
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Does Your Hotel Offer 2 Bedroom Suites?
We do not. We have rooms with one Q bed, one K bed and rooms with 2 Q beds only.
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Hello Liz, We only offer complementary shuttle service from and to the Miami International Airport. You will have to be at Terminal G Gate 17 on the second floor. Our free shuttles drive by at 9am, 11am, 1 pm 3pm 5pm 7pm and 9pm the last one. It is a big cream bus with "South Beach Group" sign at the front. Day use towels need to be picked up at the desk and returned there as well. Each registered room gets 2 chairs at our beach club. Umbrellas are extra. Please keep in mind in order to use the free shuttle back to airport you will need to make a reservation at the front desk Hopefully this information helps. Regards, Rob Hermosilla GM
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ForrigeNæste
12345614
"Vi boede på 5 sal, her var der megetstille"
PRISKLASSE
175 $ - 412 $ (Baseret på gennemsnitspriser for et standardværelse)
PLACERING
USAFloridaMiami Beach
ANTAL VÆRELSER
103
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