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Rodeway Inn & Suites El Cajon San Diego East

Billeder fra rejsende (32)
Værelse og suite (48)
Spisesal (4)
Om
Sted
Renlighed
Service
Værdi
Stedets faciliteter
Gratis parkering
Pool
Gratis højhastighedsinternet (WiFi)
Boblebad
Flersproget personale
Forretningscenter med internetadgang
Golfbane
Kørestolsadgang
Mødelokaler
Røgfrit hotel
Selvbetjent vaskeri
Udendørs pool
Vaskeri
Vis flere
Værelsesfaciliteter
Aircondition
Familieværelser
Handikapegnede værelser
Ikke-ryger værelser
Køleskab på værelset
Mikroovn
Suiter
Tilgængelige rygerværelser
Værd at vide
HOTELSTIL
Billigt
HOTELKLASSE
95anmeldelser
87billeder
1Spørgsmål og svar
0værelsestip
Medlemsvurdering
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Tidspunkt på året
Type rejsende
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  • Dansk
Disse anmeldelser er maskinoversat fra engelsk. Vis maskinoversættelser?
Jeg tjekkede ind for en dag på en søndag, men fik at vide jeg kan være tilbage næste dag receptionisten afhængigt af familiens planer. I bruseren på værelset virkede ikke, men jeg har været tilbage næste dag på grund af beliggenheden. Jeg havde reserveret et værelse i to nætter
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Svar fra General M, Guest Relations Manager hos Rodeway Inn & Suites El Cajon San Diego East
Svarede d. 27. jun. 2017
Dear Gloria L, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. I'm sorry to hear that your most recent stay with us did not meet your expectations of quality service, accommodations and hospitality. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. The hotel prices was very competitive during the additional night you had requested. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
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Stedet var mere, end jeg forventede, at det ville være viste sig god, jeg elsker virkelig rengøringen og professionalisme hos de ansatte jeg følte at det er noget andet, det var fantastisk. Fortæl sandheden min kone og jeg vurderede dette sted, " vores foretrukne, " det er vores
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Svar fra FrontDesk_GM, General Manager hos Rodeway Inn & Suites El Cajon San Diego East
Svarede d. 21. feb. 2017
Kevin, What a wonderful review to read! We are delighted to hear that both you and your wife were pleasantly surprised with our accommodations. It is wonderful to know that our professional staff and high standard for cleanliness, exceeded your expectations. We consider it an honor to be named as your favorite. We will continue to provide the excellent service you experienced in the hopes of seeing you again and again. Thanks for sharing!
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At kalde dette sted en rottefælde ville give rottefælder overalt et dårligt ry. Det er ikke engang har et sted at lægge hovedet medmindre du hjemløse. For at gøre det endnu værre; du har Thelma og Louise i receptionen. To af de mest uhøflige rollespilseventyret og receptionen
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Svar fra FrontDesk_GM, General Manager hos Rodeway Inn & Suites El Cajon San Diego East
Svarede d. 25. nov. 2016
Thank you for taking a moment of your time to share your comments with us. We appreciate all feedback that allows us to better understand how we can continually improve upon our accommodations. We will use your comments to address the necessary aspects and create a better experience for all guests. Our team strives to accommodate all of our guests and we are very sorry to hear you felt they did not treat you with the courtesy you deserve. All staff members will be addressed and reminded of the importance of providing helpful service at all times. We would also like to assure you we do not condone illegal activity and we encourage any guest to report anything they see.
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Bestilte dette sted så vi ville ikke have at køre fra Palm Desert. Godt, da vi gik hen til check-in havde de aflyste vores reservation. De opkrævede stadig værelser, men de højere pris. Vi er nødt til at tage det op med reservation. Com. sengene var forfærdelig. Fandt et sæt af
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Svar fra FrontDesk_GM, General Manager hos Rodeway Inn & Suites El Cajon San Diego East
Svarede d. 25. aug. 2016
Your constructive feedback is appreciated and welcome. Thank you for taking the time to share your comments with us so we can begin addressing the issues you encountered during your stay. We apologize that there was some system miscommunication between Booking and our reservation system. We advise our guests to always book directly to avoid certain complications. Our team strives to provide the comfort and cleanliness our guests seek and we apologize that we failed to accomplish this during your recent stay. Housekeeping has been addressed to ensure future guests do not experience the same situation. It is our hope that you will provide us with another opportunity in the future to deliver the expected accommodations and wonderful service that we know we can provide.
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Fist off ved at trække sig ind i på parkeringspladsen efter en 7 timers køretur jeg burde have vidst at tage hen et andet sted hen, men det var betalt for rumpen. Gik ind på kontoret omkring midnat og der været af særlig at være crackheads på parkeringspladsen og på kontoret.
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Svar fra FrontDesk_GM, General Manager hos Rodeway Inn & Suites El Cajon San Diego East
Svarede d. 26. jul. 2016
Guest feedback is always appreciated as it helps us understand how we can constantly improve upon our accommodations. We are extremely sorry to hear we did not meet your expectations during your stay. We do not consider the behaviors and incidents you reported acceptable and will be addressing all staff members immediately. It would be a privilege if you consider staying with us in the future so we can provide the service and accommodations you expected and deserve.
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Alle billederBilleder fra rejsendeVærelse og suiteSpisesalPool og strandMøde- og festlokaler
Table with busted corner that had sharp edges
Busted hinge lock on the front door
Holes in the wall were pictures might have been that were never covered
Nice crack on the vanity mirror
I was scared to even pick up the receiver. Plus, there's info on dialing the front desk
ForrigeNæste
12345610
That place is famous for changinforgot rates and messing with the deposit. I would never go there again. They're a lot better motels for a few dollars more. They are con artists at the quality inn and every time I've been into the office, there is always someone in there complaining to the clerk about something, usually about the money they "forgot" to tell the customer they are going to charge them. After staying at the quality inn in el cajon the first time, and had 100 dollars taken from my account for the deposit for a week without being told that was what was going to happen, I've only stayed there cause I've had to. I'm glad I've stayed there again though, cause now I have many reasons to talk about why Noone should stay there.
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Vis alle svar
ForrigeNæste
11
PRISKLASSE
54 $ - 114 $ (Baseret på gennemsnitspriser for et standardværelse)
OGSÅ KENDT SOM
quality inn & suites san diego east county hotel el cajonquality inn and suites san diego east countyquality inn el cajonel cajon quality inn
TIDLIGERE KENDT SOM
Quality Inn & Suites El Cajon San Diego East
PLACERING
USACalifornienEl Cajon
ANTAL VÆRELSER
105
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