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1250 Escazu Bello Horizonte, San Jose Costa Rica Se på kort
FACILITETER
Gratis wi-fi
Gratis parkering
Morgenmad tilgængelig
Aircondition
Pool
Røgfrit hotel
Restaurant
3-stjernet overnatningssted
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Anmeldelser(25)
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LaDonna H
13
Anmeldt 24. jul. 2018fra mobile enheder
Jeg vil ikke anbefale Las Cumbres Inn af mange grunde. De billeder, de har indsendt online, er forældede. Jeg havde tre operationer gjort i San Jose, og jeg fik ikke den pleje, jeg blev lovet på Las Cumbres. Sygeplejersken er kun på personale et par timer om dagen. Måltiderne er meget intetsigende, og min mand og jeg måtte fortælle dem dagligt, at jeg havde brug for måltider højt i protein som lægerbestillinger. De opkrævet os for alt fra Sprite at sikre, selvom de annoncerer særlige kostvaner vil blive indkvarteret uden ekstra gebyr. De bruger også Uber til at transportere gæster frem og tilbage fra aftaler, der kan være en forpligtelse. De beder også om alle penge foran og vil ikke refundere, hvis du forlader tidligt. Samlet var min erfaring ikke en positiv der. Tv'et har kun 3 engelske kanaler og sammen fandt jeg det meget deprimerende. Der var sandsynligvis 20 værelser åbne og ejeren tilbød aldrig at sætte os i et større rum fordi værelset havde vi var meget lille og byg havde walking omkring værelse. Tænk to gange før booking.
3 Tak, LaDonna H
Svar fra Las C, General Manager hos Las Cumbres Inn
Svarede 2. aug. 2018
…I would not recommend Las Cumbres Inn for many reasons… Thank you for the comments, we appreciate everybody´s input while staying with us during their recovery. Please allow me to respond to some of the issues you mentioned: …The photos they have posted online are outdated… Those pictures were taken in September 2017 …I had three surgeries done while in San Jose and I did not receive the care I was promised at Las Cumbres… You were promised a property with beautiful views, a hospital bed, a nurse, meals, in quiet surroundings with people that care for you--- And Indeed you needed and received special care and attention from our staff …The nurse is only on staff a few hours a day… The special request for a 24-hour companion is different from a nurse care, our nurses dedicated many hours to your special care and requests, their assistance as nurses was checking on you every two hours, stayed with you all night the day you came out of the surgery, included but not limited to… visiting your room often to empty your drains, which are ¨NURSES DUTIES¨ but also, THEY dedicated time to your personal care helping to dress you, insisted that you get out of the room and walk for your own wellbeing, combing your hair and put your shoes on, plus many more requests you had... It was also explained that if you wanted a 24 hour companion, that is totally different than a nurse, it had an additional charge because the nurse stayed with you many hours keeping you company but primarly her duties were for medical reasons, every hour that you need medications the nurse or a staff member was there to assist you with all your needs. …The meals are very bland… Unfortunately, we are here to take care of each individual´s wellbeing after a surgery, the meals are specially design for each person depending on the doctor´s protocol and also with specific attention to their requests (likes and dislikes). All your constant requests for fried items (chicken, potatoes, etc), were given to you as per your requests, even-thought is not recommended for post-surgery patients, which you also rejected then many times... You also insisted in having bacon… which is... -high in saturated fat and cholesterol, -50% monounsaturated and a large part of those is oleic acid -Fried bacon may be high in nitrosamines, which are carcinogenic -40% is saturated fat, accompanied by a decent amount of cholesterol. Please keep in mind, that unfortunately as a reaction to your prescriptions and as post-surgery side effects, you vomited every step of the way to recovery, the nurses and the staff insisted in numerous occasions that you need to eat foods that will help you with those conditions and to recover faster, which you emphatically rejected. Simple samples like water and teas… -boldo tea: biliary digestic tonic, value for problems of hepatic origin, colitis, colic, stones, liver and face spots. -digestivan tea, indicated in cases of indigestion flatulence, colic, inflammatory states of gastrointestinal tracts. And many more options given to you …and my husband and myself had to tell them daily that I needed meals high in protein as doctor´s orders… We specialized in providing healthy food for our guests, but each individual can decide what to eat even-though might not be healthy on their present conditions, like the multiple occasions you rejected the healthy meals and ask for fatty and fried foods. As a matter of fact, your doctor recommended fiber which it was imperative that you mixed that protein with foods that will assist you ¨¨in controling your intestinal functions¨¨. Do not forget that after a surgery (during the recovery time in general), those intestinal functions loose dynamics & you have to keep in mind, that a regular person (no surgeries) takes approximately 5 to 6 days to process meat and foods with excessive amount of proteins, added to the fact that your rejected all other sources of good fiber and carbohydrates that will not help you on your recovery... …They charged us for everything from Sprite to Ensure… We supply drinks that are healthy (usually made with fresh ingredients like fruits), that will help you on a faster recovery after a surgery. Most nutritionists will agree that sodas are not part of it, and definitely the carbonated drinks are even prohibited for healthy people in normal conditions because of their highly sugar content. We don´t provide those items, so we do have to charge for them, since they are personally requested by the guests. The Ensure was bought specially for you, as a prescription by the doctor, we do not pay for prescriptions either. We made several trips to the store for your special requests, like sprite, but you only got charged for the cost of the items. As a matter of fact, all the hotels around the world that have a minibar inside the room, and you consume any of those items, you will have to pay for those too. …although they advertise special diets will be accommodated with no extra charge… Our website does specify that special diets will be accommodated- AT NO EXTRA CHARGE ¨¨ but also it mentioned to **PLEASE ASK¨¨, for example,,, gluten free diets required an additional $50+ daily, because here in Costa Rica those items are lot more expensive than in the USA. Actually, we have had those guests that required those diets and they have to pay $12 a loaf of bread here. …They also use Uber to transport guests back and forth from appointments which could be a liability… The Uber drivers have also additional insurance for your safety, in the USA, Europe, China and all over the world. …They also ask for all money up front and will not refund if you leave early… In your case, this does not apply, you only paid the week stay, even though you reserved for 2 weeks, you left a week before without an additional amount collected from you. Please remember that this hotel is a surgery retreat which implies long stays for our guests, if you check similar properties they do not refund a single penny, our policy is the refund of 50% of the unused nights …Overall my experience was not a positive one there… We apologize we didn´t meet your standards but we are here to assist you on a speedy recovery, and we went over board to please you on your requests. …The TV only has 3 English channels and all together I found it very depressing… The tv´s have different programming (SAP) that can help you convert languages on the different countries and our staff did it for you many times. …There were probably 20 rooms open and the owner never offered to put us in a larger room because the room we had was very small and barley had walking around room… In fact and in the numerous emails with you, you wanted a bigger room, we were honest enough to explained that as a requirement for the type of procedure you were having (like different positions post-surgery), you did not need to pay an additional $36 per night plus taxes for a bigger room, because you needed a standard with a hospital bed. So, we did not charge you for a bigger room… Instead, we offered a bigger room after you were feeling better, but you did not accept it, because you did not wanted to pay the difference . Actually you respond ¨we are fine¨ …Think twice before booking… Definitely, we are the best option for somebody that needs a recovery hotel with people that care for you and will go the extra mile to make sure you a well taking care of... And forget to mention... ¨¨with delicious and healthy meals, natural surroundings, on the dead-end street, close to most Clinics and Hospitals¨¨ What can I say… We are the THE CITY HOTEL BUT AWAY FROM IT ALL
Google
John F
30
Anmeldt 1. jul. 2018fra mobile enheder
Jeg blev her en gang i januar og igen i maj, mens jeg fik tandpleje. Personalet er meget venlige og imødekommende og måltider er lækre. Fremragende sted at genoprette efter enhver form for procedure, tandlæge eller kirurgisk.
Tak, John F
Google
AltheaAmelia
Houston, TX
2024
Anmeldt 5. jun. 2018
Du vil elske Las Cumbres personale og deres dedikation til dit velbefindende. De arrangerede al transport, hjulpet med postoperation behov og Christian er en fantastisk kok. Anjolie er vidunderligt. Jeg kan ikke sige nok gode ting om denne facilitet.
Tak, AltheaAmelia
Google
98CathyKeith
Nashville, Tennessee
14
Anmeldt 22. maj 2018
Sammenfatning: Las Cumbres på et tidspunkt var ganske flot, men det har været år siden det har set nogen vedligeholdelse eller forbedringer. Billederne på hjemmesiden er årtier gamle.

Madrassen var gammel og hård, den var oven på en bøjet ramme. Rammen var lavet af tynde rør, meget som hvad du ville finde i meget billige møbler butikker i de fattigere dele af din by (tænk Big Lot møbler i staterne). Det var klart kinesisk og billig. Vi var bange for at sove sammen i samme seng. Puderne var tynde, flade og tilbød ingen støtte, så slemt, at vi købte to nye efter den første nat. Tæppet var en fuld størrelse til vores queen size seng. Der var ingen sofa eller stole, blot en billig, slidt futon. Tv'et havde tre engelske kanaler: CNN og to netværksforbindelser fra Miami.

Fjernbetjeningen til værelset AC var ingen steder at finde, og der var ingen anden måde at tænde den på. Generelt temps var nice, når vi holdt, men om natten havde vi ingen mulighed, men at forlade skyderen åben og lytte til de mange hunde bark hele natten. Håndklæder var tynde og meget ru, det værste jeg nogensinde har følt. Værelset sikkert fungerede ikke, det var en mindre irritation, dog til røgdetektoren, som havde batteriet fjernet.

Fællesarealerne var på en gang ganske flot, i dag dækker et tæppe de mange revner og nedskæringer i lædersofaen. Alle puderne på kurvene var slidt og gav ikke meget pude. Motionsrummet var udstyret med lavtliggende boligejendomsklasseudstyr fra 1980'erne. Puljen blev aldrig skummet i den uge, vi holdt.

Morgenmad var fint, selvom mærkeligt var der et ekstra gebyr for kød. Frokost og aftensmad var passende portioner til en gennemsnitlig kvinde, men helt utilstrækkelig for en amerikansk mand, jeg tabte, mens jeg blev der. Hovedret var generelt gryderet stil og lavt proteinindhold. Kaffen var dog ganske god.

Kroen er isoleret i et beboelsesområde uden nem adgang til byen, uber er en absolut nødvendighed! Visningen var spektakulær! Kroen var 21% belægning, da vi opholdt sig og ejeren angivet vi kunne flytte værelser, men på en måde det tilbud blev hurtigt glemt og aldrig materialiseret.

Skrevet maj 2018
4 Tak, 98CathyKeith
Google
Laura2753
Washington DC
64
Anmeldt 30. jun. 2017
Netop hjemvendt fra en fantastisk besøg i las Cumbres. Tandpleje implantater kræver flere tandpleje besøg. Hver gang, jeg kommer til at Las Cumbres lykønsker jeg mig selv til at lave et godt valg for at beslutte om at bo på en medicinsk bedring eller -rum.

Er det en trøst at blive passet når du har medicinske behandlinger. Så, dejligt at have kan du nyde sunde og lækre måltider med et fællesskab af andre Las Cumbres gæst, og udveksle "medicinsk' historier. Som en solo-rejsende, jeg føler mig helt tryg at komme alene til Costa Rica for deres verden klasse tandpleje behandlinger.
1 Tak, Laura2753
Language Weaver
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Gratis højhastighedsinternet (WiFi)
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Gratis parkering
Restaurant
Fitnesscenter
Aircondition
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Minibar
Morgenmad tilgængelig
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Røgfrit hotel
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Værelsestype
Ikke-ryger værelser, Familieværelser, Suiter, Tekøkken, Tilgængelige rygerværelser, Handikapegnede værelser
Hotelklasse
Værelsestype
Ikke-ryger værelser, Familieværelser, Suiter, Tekøkken, Tilgængelige rygerværelser, Handikapegnede værelser
Antal værelser
14
Prisklasse
89 $-194 $ (Baseret på gennemsnitspriser for et standardværelse)
Sted
Costa Rica > Province of San Jose > San Jose Metro > San Jose
Hotelklasse
Værelsestype
Ikke-ryger værelser, Familieværelser, Suiter, Tekøkken, Tilgængelige rygerværelser, Handikapegnede værelser
Antal værelser
14
Prisklasse
89 $-194 $ (Baseret på gennemsnitspriser for et standardværelse)
Sted
Costa Rica > Province of San Jose > San Jose Metro > San Jose
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Spisesal (1)
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