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InterContinental Stephen F. Austin

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Om
Sted
Renlighed
Service
Værdi
Udmærkelsescertifikat
GrønneForløbere Bronze-niveau
Stedets faciliteter
Forretningscenter med internetadgang
Fitnesscenter
Wi-fi mod betaling
Kørestolsadgang
Pool
Roomservice
Gratis internet
Restaurant
Bar/lounge
Kæledyr tilladt (hunde-/dyrevenligt sted)
Wi-fi på offentlige områder
Renseri
Mødelokaler
Vaskeri
Concierge
Selskabslokale
Flersproget personale
Konferencefaciliteter
Røgfrit hotel
Opvarmet pool
Indendørs pool
Morgenmad tilgængelig
Vis flere
Værelsesfaciliteter
Suiter
Ikke-ryger værelser
Aircondition
Familieværelser
Handikapegnede værelser
Minibar
Værd at vide
HOTELSTIL
Hidden Gems
Klassisk
HOTELKLASSE
Hotellinks
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Særtilbud:Pakketilbud
Hoteltilbud
Placering
Fuld visning
100Fremragende til gående
Vurdering: 100 ud af 100
567restauranterinden for 0,5 km
200seværdighederinden for 0,5 km
Anmeldelser med mere
1.445anmeldelse
432billeder
11Spørgsmål og svar
0værelsestip
Medlemsvurdering
  • 1.002
  • 302
  • 90
  • 38
  • 14
Tidspunkt på året
Type rejsende
Sprog
  • Flere sprog
  • Filtrér
  • Dansk
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Beliggende i centrum er der masser af restauranter og attraktioner at gå til. Andetage baren var et godt sted at sidde udenfor, nyd noget mad og drikke, mens du ser folk på gaden.
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Svar fra Stephen F. A, Rooms Director hos InterContinental Stephen F. Austin
Svarede d. 31. okt. 2018
Dear emlee101, Thank you so much for your 5 Star Review about your stay in our luxury InterContinental Stephen F.Austin. We are delighted to read that our location in the heart of downtown was convenient for you. We like to thank you for visiting our Stephen F's Bar on the second floor. We also like to invite you to visit our new "Whisper Room" in the bar. We look forward to welcoming you back again soon. Cordially, Carmen Ortiz
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Jeg besøgte Austin for en weekend familieferie i midten af ​​oktober. Jeg kaldte dagen før vores ankomst for at bekræfte reservationen og informere hotellet vi ville ankomme mellem 3: 30 og 4: 00 p. m. Check-in tid er 3: 00 s. m. Vi ankom kl. 3: 45 p. m. og fik at vide, at vores
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Svar fra Stephen F. A, Rooms Director hos InterContinental Stephen F. Austin
Svarede d. 31. okt. 2018
Dear Samantha R, Thank you for choosing InterContinental Stephen F. Austin for your stay in this beautiful city and for sharing your 4 Star review with us. We apologize for not having your room ready upon your arrival and for failing to meet that expectation. However we are pleased to know that we found a solution that you enjoyed while you and your family were waiting. We are please to know that our guestroom cleanliness and comfort was satisfactory for you as well as our excellent location. We look forward to your next stay in our beautiful property. Cordially, Carmen Ortiz Rooms Director.
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Værelseskvaliteten er fantastisk, og de to barer var også gode. Morgenmad kvalitet er ok og tjenesten var langsom grundet køkken at få sikkerhedskopieret. Jeg lavede en reservation for 8 værelser, og der er 8 personer i mit parti. Et værelse til hver person. Efter hjemkomsten log
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Svar fra Stephen F. A, Rooms Diretcor hos InterContinental Stephen F. Austin
Svarede d. 31. okt. 2018
Dear Go785301, Thank you for staying at the InterContinental Stephen F. Austin. We are always saddened to hear when a guest leaves feeling disappointed with their stay and regret we were not able to resolve this prior to your departure. We truly apologize for the situation you encountered with your 8 reservations in our hotel. However we thank you for giving us the opportunity to personally talk to you to find the best solution for your case. I sincerely hope that despite what you experienced, you will still give us another chance of welcoming you back to the InterContinental Stephen F. Austin in the future. Cordially, Carmen Ortiz
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Vi havde et behageligt besøg. Receptionen og dørpersonale var meget venlige. Badeværelse kunne bruge mere vask diskplads, de giver et lille bord, der gør værelset meget akavet. Vi blev vågnet op af en skraldespand tømning dumpsters den første nat. Vi vidste ikke, om det var fra g
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Svar fra IHGService, Guest Relations Manager hos InterContinental Stephen F. Austin
Svarede d. 29. okt. 2018
Hi Jen N, Thank you for leaving us your review and for making us a part your visit here in Austin. We are grateful that you've chosen theInterContinental Stephen F. Austin to host you. As always, we wanted nothing more but to always give you the 5-star level of service the InterContinental has been known for. Though it made me smile that you had an enjoyable stay and our staff nice, I'm sorry that you found our hotel average at its best. I regard your thoughts about the counter space, table, and the noise from the garbage truck. I'm sorry that these affected your stay, Jen N. Don't worry, I took the necessary steps to ensure our management gets to read your post and be discussed amongst all concerned staff. We are always on the lookout for ways to make your experience memorable. Reviews such as this goes a long way in identifying areas where we can improve. We may not have gotten off the right foot but I'm positive to make it better for your next stay. Thank you for taking the time to let us know about your stay with us. Best regards, Frank A. Case Manager IHGService
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Utroligt støjende bar lige over gaden fra hotellet. Høj musik fra deres eksterne højttalere til midnat. Receptionen sagde de havde kaldt baren, men det gjorde ingen forskel. Undgå dette hotel, hvis du vil sove.
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Svar fra IHGService, Guest Relations Manager hos InterContinental Stephen F. Austin
Svarede d. 18. okt. 2018
Hello Adventure615514, Thank you for taking the time to write a review of our hotel. I am sorry for any inconvenience you may have experienced due to noise issues from the bar across the street. I have sent you a private message in an effort to follow up on your concerns. Rest assured that we will continuously do our best to always improve so we can accommodate you better in the future. I do hope that you will allow us to welcome you back and give us another opportunity to make it up to you. Regards, Dianne L. Case Manager IHGService
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Forrige
does the hotel offer an airport shuttle transportation?
Don't think so but you can check with the hotel for other possible arrangements.
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Where is the pool? Is it new?
Pool is in the basement area of Hotel. Saltwater with spa, showers, etc.
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Is there any other available parking besides the valet parking?
The only parking offered by the hotel is valet only. There are other paid lots in the area if you prefer to self park but there are no free parking options in the downtown area.
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Is the minimum check in age 21?
I do not know unfortunately.
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How much does parking cost?
$40
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Forrige
ForrigeNæste
11
PRISKLASSE
122 $ - 380 $ (Baseret på gennemsnitspriser for et standardværelse)
OGSÅ KENDT SOM
intercontinental stephen f. austin hotel austinintercontinental austin
PLACERING
USATexasAustin
ANTAL VÆRELSER
190
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