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Salalah Rotana Resort

Billeder fra rejsende (2574)
Pool og strand (471)
Billeder fra rejsende (2574)
Pool og strand (471)
Værelse og suite (216)
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Værelser
23. dec.24. dec.
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1 værelse, 2 voksne, 0 børn
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Om
Sted
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Service
Værdi
Stedets faciliteter
Gratis parkering
Forretningscenter med internetadgang
Fitnesscenter
Pool
Aktiviteter for børn (børne-/familievenligt sted)
Roomservice
Gratis internet
Kørestolsadgang
Restaurant
Bar/lounge
Spa
Lufthavnstransport
Wi-fi mod betaling
Internet mod betaling
Morgenmad inkluderet
Renseri
Mødelokaler
Tennisbane
Vaskeri
Concierge
Selskabslokale
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Konferencefaciliteter
Børnepasning
Udendørs pool
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Salalah Lufthavn21 km
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Anmeldelser(289)
Medlemsvurdering
  • 1.294
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Type rejsende
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miro128
10
Anmeldt 3. jul. 2017
Meget venligt personale, meget rene og hyggelige værelser, fantastisk sted, da det ikke langt fra Wadi Darbat blander serverer. Stor swimmingpool og gode faciliteter.
Det eneste, jeg kunne ikke lide det tv-kanaler, ingen store udvalg
Anmeldelsen er indsamlet i samarbejde med Rotana Hotels
Dato for ophold: juni 2017
Tak, miro128
Svar fra SalalahRotanaResort, General Manager hos Salalah Rotana Resort
Svarede d. 5. jul. 2017
Dear Valued Guest, Thank you very much for sharing your experience on TripAdvisor following your stay spent at Salalah Rotana Resort. It is always a pleasure to read reviews that explains guest’s complete satisfaction about our services and facilities of our resort and for your caption as ”one of the best resorts”. We are very pleased to read that you had truly enjoyed everything about your stay in particulars, the very clean and cozy room you had occupied, the big swimming pool and that have good facilities and great location as it is not far from Wadi Darbat. We are indeed happy with your remarks and your kind words to my team for their friendliness. Concerning the variety of TV channels which has been considered and will be taken care. Rest assured that all the feedback you have mentioned were noted for our product and service improvement. With our sincerest thanks, we all look forward to welcoming you back along with your family, hopefully soon and to be at your service again. Sincerely, Hossam Kamal General Manager salalah.resort@rotana.com
Language Weaver
santhoshct
Kozhikode, Indien
42
Anmeldt 3. jul. 2017
Ejendommen er vidunderligt og den service er temmelig OK selvom der er stadig områder til forbedring. Det er et godt sted at nyde havet og skønhed, som er det sted du kan slappe af. At swimmingpoolen er dejligt og stort og rent. . . Lobbyen og haverne er virkelig rart at have en dejlig gåtur om aftenen.
Anmeldelsen er indsamlet i samarbejde med Rotana Hotels
Dato for ophold: juni 2017
Tak, santhoshct
Svar fra SalalahRotanaResort, General Manager hos Salalah Rotana Resort
Svarede d. 5. jul. 2017
Dear Valued Guest, Thank you for taking a moment to share your feedback on TripAdvisor. We highly appreciated and valued receiving feedback from our guests whether it is positive or for improvement. I can see that overall you were happy during your stay which left a good impression to you. Thank you for citing your praises such as the resort is wonderful place to relax and that you get to enjoy the seafront and the beauty of the property, also you found the swimming pool nice, large and clean. Moreover, thank you for your high praises to our lobby and the garden that it is really nice and ideal for enjoyable stroll in the evening. We have noted your constructive feedback as well and we embrace the suggestions and recommendations of our valued guests for service enhancements and improvements. As a team, we always strive to provide the best possible experience for our guests and our continuing goal is to make all our guests happy and comfortable like they are in their own home and truly treasure their time being spent with us. It is always our pleasure to serve you and hope to see you again along with your partner soon at Salalah Rotana Resort. Sincerely, Hossam Kamal General Manager salalah.resort@rotana.com
Language Weaver
T7772ULstephenh
Saar, Bahrain
156
Anmeldt 2. jul. 2017
Vores tur var en familie ferie for os 5 og blev grundigt afslappende og behageligt. Personalet var opmærksomme og hjælpsomme, faciliteterne var fantastisk, det er temmelig langt fra Salalah selv, men havde masser af ting at holde os beskæftiget for de 5 dage vi var der.

Det koster på mad og drikke var meget rimelige og den spa-faciliteter var fremragende, meget god valuta for pengene og høj kvalitet.
Anmeldelsen er indsamlet i samarbejde med Rotana Hotels
Dato for ophold: juni 2017
Tak, T7772ULstephenh
Svar fra SalalahRotanaResort, General Manager hos Salalah Rotana Resort
Svarede d. 4. jul. 2017
Dear Valued Guest, Thank you for sharing on TripAdvisor your relaxing and enjoyable holiday experience spent with your family at Salalah Rotana Resort for 5 days. We are delighted to know that overall you had truly enjoyed your stay with us. Thank you for mentioning your lovely comments about our property such as the facilities were great, the cost of food and drinks was very reasonable and the spa facilities were excellent, very good value and high quality. It is inspiring also to hear your acknowledgment to my colleagues for being attentive and helpful. As a team, we strive to provide the best possible experience for our guests and our continuing goal is to make all our guests happy and comfortable like they are in their own home and truly treasure their time being spent with us. With great pleasure, I have shared your enthusiastic review to the rest of my team. We look forward to welcoming you and your family back in the near future and to be at your service again. Sincerely, Hossam Kamal General Manager salalah.resort@rotana.com
Language Weaver
Jason R
Puerto Aventuras, Quintana Roo, Mexico
149
Anmeldt 2. jul. 2017
Vi bor i Dubai, og brugte Eid weekend at besøge Salalah. Min kone tog faktisk godt af os reservation og besluttede at forkæle os til en 3 nætters ophold på Rotana. Rotana hoteller og feriesteder har et godt ry så hun gik ned til det. Ikke at der er mange muligheder, så i Salalah.
Vi var meget skuffede over kvaliteten af hotellet (værelse så fugtigt etage var vådt og vores 2 y/o søn føler to gange på grund af det) , room service ringede til os 1 . 5 Timer efter vores at have afgivet en ordre til at kunne annoncere, at det, som vi havde bestilt var ikke til rådighed. . . Poolen var ikke i drift den dag vi ankom til børn. Det tog dem 2 dage at få det færdigt. Den legeplads til børn var også ikke klar, og tog to dage til at åbne. . . Det var ikke tilfældet sand castle contest planlagt med deres brochure. . . Det var en liste over nogen og ikke så vi ikke forventede for et hotel at opkræve US$ 200 pr. nat. . . Den dag i vores afrejse, vi bestilte i igen, da vi havde gået glip af frokost tid på grund af vores søn gang under en middagslur.. Vi bestilte 2 tun sandwich med mayo og det er det vi fik (se billede). . . Meget skuffet over de Rotana service. Som prikken op, restauranten var ikke servere alkohol (Salalah er ikke Dubai).
Dato for ophold: juni 2017
Tak, Jason R
Svar fra SalalahRotanaResort, General Manager hos Salalah Rotana Resort
Svarede d. 17. jul. 2017
Dear Mr. Jason R, Thank you for taking the time to write your feedback on TripAdvisor. While carefully your comments, it is so sad to learn that we were not able to satisfy fully all your expectations during your Eid Holiday spent in Salalah. I understand that there were lapses in our service delivery as I was also briefed by my team. I was informed as well that appropriate service recovery was offered to you by my team on the spot during your stay. Please accept our sincerest apology if one way or another we did not meet the standard of service you required. Rest assured that we take all our guests feedback seriously and work on improving our services based on the comments mentioned. I do believe in second chance if you would kindly allow us to have the opportunity to be at your service again. I am confident that we would be able to meet with your expectation and further restore your confidence in us. I remain at your entire disposal, should I can be of any further assistance. Sincerely, Hossam Kamal General Manager
Language Weaver
995ryanj
30
Anmeldt 29. jun. 2017
Dette er et imponerende moderne feriested med traditionelle Styling og oprigtigt interesseret og rart personale. Fra ankomst til afrejse var det hele handler om den kunde, som var fremragende. Det eneste minus var at stranden var lukket, men meget behagelige temperaturer året rundt det betyder at opveje dette.
Anmeldelsen er indsamlet i samarbejde med Rotana Hotels
Dato for ophold: juni 2017
Tak, 995ryanj
Svar fra SalalahRotanaResort, General Manager hos Salalah Rotana Resort
Svarede d. 1. jul. 2017
Dear Valued Guest, Thank you for choosing to stay at Salalah Rotana Resort and for taking the time to share your inspiring review on TripAdvisor following your recent stay. We are delighted to know that you had truly enjoyed your recent visit with us and overall experience was very positive as you mentioned the resort is impressively modern with traditional styling. It is nice to read the way you described our facilities and services and your flexibility and kind understanding on closure of the beach due to Khareef (monsoon) season. We would like to explain that the beach was closed due to high waves as you may note that one of our main concerns is the safety of our guests. We are dedicated to ensuring that our guests leave satisfied with their experience and please accept our sincerest apology for any of the areas where we may have fallen short during your stay. As a team, we always strive to provide the best possible experience for our guests and our continuing goal is to make all our guests happy and comfortable like they are in their own home and truly treasure their time being spent with us. All of us look forward to welcoming you back along with your partner in the near future and to be at your service again at Salalah Rotana Resort. Sincerely, Hosssam Kamal General Manager salalah.resort@rotana.com
Language Weaver
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Retningslinjer for indlæg
PRISKLASSE
124 $ - 349 $ (Baseret på gennemsnitspriser for et standardværelse)
PLACERING
OmanDhofar GovernorateSalalah
ANTAL VÆRELSER
400
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