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Mercure Resort Sanur

Oversigt
  • Fremragende26 %
  • Rigtig god45 %
  • Gennemsnitlig19 %
  • Dårlig6 %
  • Frygtelig4 %
  • 26. sep. 2018
    “Ok hotel til prisen”
  • 2. jul. 2018
    “Godt hotel tæt på centrum”
Besøg hotellets website
E-mail til hotellet
Jl. Mertasari, Sanur, Denpasar 80228 Indonesien Se på kort
FACILITETER
Gratis wi-fi
Gratis parkering
Morgenmadsbuffet
Aircondition
Ved stranden
Pool
Ikke-ryger værelser
4-stjernet overnatningssted
Yderligere oplysninger
Besøg hotellets website
Tilbud fra Mercure Resort Sanur
Tilbud og Meddelelser:Pakketilbud
Om
Mad og drikke på hotellet
Sand Beach Club & Restaurant
393 anmeldelser
Køkkener: Indonesisk, Malaysisk, Fisk og skaldyr, International
Hotelklasse
Kontaktoplysninger
Hotelfaciliteter
HOTELLETS FACILITETER
Restaurant
Ved stranden
Gratis parkering
Gratis højhastighedsinternet (WiFi)
Roomservice
Spa
Bar/lounge
Pool
Aircondition
Aktiviteter for børn (børne-/familievenligt sted)
Børnepasning
Concierge
Flersproget personale
Forretningscenter med internetadgang
Konferencefaciliteter
Køleskab på værelset
Kørestolsadgang
Lufthavnstransport
Morgenmad tilgængelig
Mødelokaler
Selskabslokale
Shuttle-service
Tennisbane
Udendørs pool
Vaskeri
Morgenmad inkluderet
Fitnesscenter
Hotelstil
Familie
,
På stranden
,
Romantisk
,
Luksus
,
Spa
Værelsestype
Ikke-ryger værelser, Familieværelser, Handikapegnede værelser
Hotelklasse
Kontaktoplysninger
Hotelstil
Familie
,
På stranden
,
Romantisk
,
Luksus
,
Spa
Værelsestype
Ikke-ryger værelser, Familieværelser, Handikapegnede værelser
Antal værelser
189
Prisklasse
60 $-118 $ (Baseret på gennemsnitspriser for et standardværelse)
Også kendt som
Mercure Resort Sanur Hotel Sanur
,
Mercure Hotel Sanur
,
Accor Hotel Sanur
Sted
Indonesien > Bali > Denpasar > Sanur
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Anmeldelser med mere
2.654anmeldelser
2.312billeder
125Spørgsmål og svar
2værelsestip
Medlemsvurdering
  • 689
  • 1.181
  • 517
  • 170
  • 97
Tidspunkt på året
Type rejsende
Sprog
  • Flere sprog
  • Filtrér
  • Dansk
Vis anmeldelser, der nævner
Et stort hotel der ligger godt. Hotellet ligger helt ned til stranden, god udsigt, fint sand. Men ofte meget lavvandet. Morgenmaden var fin lidt af det meste. Der er ikke mange solstole ved poolen. Men der er altid nok på stranden. Der er masser af spisesteder tæt på.
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Svar fra MercureResortSanur, Guest Relations Manager hos Mercure Resort Sanur
Svarede d. 29. sep. 2018
Dear css020, We very much appreciate your comments regarding your stay at the Mercure Resort Sanur. We delighted to know that you have a pleasant stay with us. Its feels great to hear that you enjoyed our hotel service and facilities. We pleased to inform that we are on progress to upgrading our pool service and facilities, we have been partially replacing some of umbrella cover with better quality product which won’t fade for at least 5 years while long chair cushion covers have arrived partially. Once again, thank you for sharing your experience and we looking forward to welcoming you back again in the near future. Sincerely, Eka Handayani Guest Experience Manager
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Vi er en familie på to voksne og to børn, der i juli måned boede på mercure hotel.

Vi boede 8 nætter i et deluxe værelse, værelset var udemærket, men der var ikke meget deluxe over det. Altanen var ekstrem lille, der kunne lige knap stå to stole, det var lidt ærgerligt, men elle
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Svar fra MercureResortSanur, Guest Relations Manager hos Mercure Resort Sanur
Svarede d. 26. jul. 2018
Dear Noahbaby1, Thank you for sharing your experience during your stay at Mercure Resort Sanur. Knowing that you enjoyed our breakfast is really delight us. However we regret much to read that your experience fell below your expectations. We noted with concern the detail of your remarks you shared in this review and I am following it up personally with the team. Please be ensured that actions have been taken to address the points accordingly. We pleased to inform that we are on progress to upgrading our pool service and facilities, we have been partially replacing some of umbrella cover with better quality product which won’t fade for at least 5 years while long chair cushion covers have arrived partially. Thank you very much for sharing your experience, I hope we could get another chance to welcome you back and show you all the improvements we have made by then. Sincerely, Eka Handayani Guest Experience Manager
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Vi er en far og to sønner afsted til Bali, og skulle slutte ferien af med max afslapning. Desværre blev vi mødt af et ikke forberedt hotelværelse, så dette måtte redde op til os fra start, og dette ender ud i 3 senge der står klods op af hinanden og ingen gulvplads. Der efter opl
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Svar fra MercureResortSanur, Guest Relations Manager hos Mercure Resort Sanur
Svarede d. 26. jul. 2018
Dear Mathias P, Thank you for sharing your experience during your stay with us. It fills us all with regret to see that your stay was not up to your expectations. I took very careful notes on your comments and our team has been made aware of the situation you were facing with our respected Department especially our Reservation and Food & Beverage Manager. Please rest assured as our teams are reviewing this matter thoroughly and actions will for sure be taken to prevent repeat occurrence in the future. Training will conducted to all of my team to improve their communication skill, attentiveness, and product knowledge. We thank you once more for your review and it is our hope to have another chance of serving you better in the future. Sincerely, Eka Handayani Guest Experience Manager
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+12
Det er vores 4 tur til Bali / Sanur men første gang vi boede her. Vi er Accor medlem så vi fik en gratis opgradering, til et værelse nr. 117 i samme standart bare lidt større end det bestilte men med en ekstrem lille terrasse hvor stolene knapt kunne stå. Vi havde en lille græsp
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Svar fra MercureResortSanur, Guest Relations Manager hos Mercure Resort Sanur
Svarede d. 4. jul. 2018
Dear Krukkehaven, Thank you for sharing your experience during your stay at Mercure Resort Sanur. It is always a pleasure to receive positive feedback and knowing that you have a pleasant stay with us is truly rewarding. We glad to hear that you enjoyed our room and feel welcome upon your arrival. Nothing could makes us happy that knowing our genuine service from our staff was impressed you, especially Rian, I am sure that your kind word will motivate him and all of my team to keep up their performance. We take note on your constructive feedback of room cleanliness and it has been addressed with our Housekeeping Manager for our evaluation and improvement. Once again, thank you very much for sharing your experience and we looking forward to welcoming you back again in the near future. Sincerely, Eka Handayani Guest Experience Manager
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Lidt slidt, men meget dejligt sted hvor der virkelig er kredset for natur.
Vi var så heldige at blive opgraderede fordi der var et sprunget et vandrør på værelset da vi ankom.
Alt i alt et dejligt sted. God morgenbuffet og spom alle andre steder på Bali er alle ansatte søde og hj
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Svar fra MercureResortSanur, General Manager hos Mercure Resort Sanur
Svarede d. 29. sep. 2017
Dear Gandolfo7101, We very much appreciate your comments regarding your stay at Mercure Bali Sanur Resort. We happy to know that you enjoyed our breakfast and the staff friendliness meet your expectation. I have shared your feedback with my entire team and I am sure it will motivate all of my team to keep up their performance. We do apologize in regard to the pipe issue you experienced in your first room, gladly the second room was fine for you. Please feel free to contact us at gm@mercureresortsanur.com if you have plan to visit us again. Once again, thank you very much for sharing your concern and looking forward to welcoming you again. Sincerely, David Lane General Manager
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Forrige
Albumkategorier
Alle billederBilleder fra rejsendeVærelse og suitePool og strandSpisesalMøde- og festlokalerFamilie- og legeområder
Billede leveret af ledelsenMercure Resort Sanur
Guest room
Billede leveret af ledelsenMercure Resort Sanur
Guest room
Billede leveret af ledelsenMercure Resort Sanur
Guest room
Billede leveret af ledelsenMercure Resort Sanur
Guest room
Billede leveret af ledelsenMercure Resort Sanur
Guest room
Forrige
L hôtel propose t il des excursions vers java merci
Il y a un bureau pour les différentes excursions
1 stemme
Bonjour je voudrais savoir si l hotel propose des excursions notamment le volcan bromo a java en 2 jours merci
Je ne sais pas vous répondre si l'hôtel propose des excursions hors de Bali. Cdlt
0 stemmer
Bonjour je voudrais savoir si il est possible de l hôtel de partir en excursion pour visiter le volcan brome a java en 1 ou 2 nuits ,si oui les conditions et tarifs.merci beaucoup pour votre aide.
Désolé pour ma part je n'ai pas fait d excursion aussi éloignée je suis toujours resté sur BALI même.
1 stemme
Vis alle svar
Anyone stayed in the “Executive” rooms and what are they like??
We stayed at the Mecure in Sanur back in July. It was 'OK' not fantastic, and we won't stay there again. We requested via our travel agent AND via Mecure in Sanur rooms X 3 together. Now this was several weeks 'prior' to our visit. Alas our request was NOT met. Breakfast was 'OK' nothing too fantastic. And once again needed attention. These issues were mentioned to the front desk. However, I'm sure fell upon deaf ears. So all I can say is make NO assumptions.......and u will not be dismayed.
0 stemmer
What is the average cost of a taxi from the airport?
Hai close to 150000 rupiah (8 euro more or less) Regards Mikael
2 stemmer
Vis alle svar
Forrige
"Vælg værelse 284 hvis du har muligheden. Det er stort og med udsigt til den store Pool."
"Vi boede på et superior værelse, et godt værelse med lige hvad vi behøver terrasse , pænt bademiljø, vand varmer til kaffen og ikke mindst et lille køleskab, terrassen kunne måske godt være lidt større men så må man vælge de luxe."
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