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Renaissance Sanya Resort & Spa

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Billeder fra rejsende (1196)
Værelse og suite (263)
Pool og strand (156)
Udmærkelsescertifikat
Om
Sted
Renlighed
Service
Værdi
Udmærkelsescertifikat
Stedets faciliteter
Pool
Gratis parkering
Fitnesscenter
Roomservice
Restaurant
Bar/lounge
Gratis højhastighedsinternet (WiFi)
Spa
Aktiviteter for børn (børne-/familievenligt sted)
Boblebad
Børnepasning
Concierge
Flersproget personale
Forretningscenter med internetadgang
Internet mod betaling
Konferencefaciliteter
Kørestolsadgang
Lufthavnstransport
Mødelokaler
Morgenmad tilgængelig
Opvarmet pool
Renseri
Selskabslokale
Shuttle-service
Tennisbane
Udendørs pool
Vaskeri
Wi-fi på offentlige områder
Vis flere
Værelsesfaciliteter
Aircondition
Familieværelser
Ikke-ryger værelser
Minibar
Suiter
Værd at vide
HOTELSTIL
Familieferiested
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HOTELKLASSE
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Særtilbud:Pakketilbud
Hoteltilbud
Hotelpakker
652anmeldelser
1.314billede
26Spørgsmål og svar
0værelsestip
Medlemsvurdering
  • 373
  • 180
  • 61
  • 22
  • 16
Tidspunkt på året
Type rejsende
Sprog
  • Flere sprog
  • Filtrér
  • Dansk
Disse anmeldelser er maskinoversat fra engelsk. Vis maskinoversættelser?
Første gang i Sanya. Arkitekturen af ​​hotellet er meget flot. Fremragende værelser (meget store). Haven og blomsterne er smukke og suberbly taget hånd om. Alt er så rent overalt. På dette sted skal du tage en bil, hvis du vil gå til stikkontakten
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Svar fra RenaissanceSanya, 公关经理 hos Renaissance Sanya Resort & Spa
Svarede d. 5. dec. 2018
Just wanted to thank you for your recent stay here at Renaissance Sanya Resort & Spa! So glad you were able to experience our authentic hospitality. We look forward to seeing you soon.
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Jeg boede her med min teenage datter for 7 nætter, og vi var begge meget glade for oplevelsen. Servicen fra personalet var fremragende lige fra starten - Laura i receptionen og Bruce i restauranten var to stå out for os. Der var intet problem med ikke at kunne tale kinesisk. De
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Svar fra RenaissanceSanya, General Manager hos Renaissance Sanya Resort & Spa
Svarede d. 5. jul. 2017
Dear Sir Thank you for taking the time to share your experience staying at the resort on tripadvisor. We appreciate the generous feedback and will forward your commendations to both Sarah & Bruce. They will certainly be delighted that they were able to assist to create your memorable stay. We are also glad that you can utilize your Marriott Rewards Benefits at the resort. We definitely would like more guests to become members and book direct with us to enjoy maximum benefits and special promotions at the resort. Thank you once again and please feel free to contact me directly if I can assist with your future return trip. Have a great 2017. Sincerely André Nurman Acting General Manager Andre.nurman@renaissancehotels.com
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Jeg boede Renaissance Sanya hotel 3 D 2 N for 2 værelser med venner. Det absolut dejligt når du ankommer. Piccoloen var hjælpsomme med at hjælpe din bagage og gav dem en vidunderlig halskæde med varm velkomst du kom til. Servicen er vanvittigt Flot! Specielt tak alt fra Duty
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Svar fra RenaissanceSanya, General Manager hos Renaissance Sanya Resort & Spa
Svarede d. 21. jun. 2017
Dear Ms. Emelie CY C We appreciate the time you have taken to share your experience staying with us. We are certainly grateful for your commendation on our ambassadors, especially Karen, Vicki & Louis. I will certainly share this with them. On another note, we also like to sincerely apologize for failing to exceed your expectation. We have worked hard to have all the rooms refreshed in the last 10 months, however, we acknowledged that it has been less than perfect. Thank you for your honest feedback regarding the rooms condition. i have left a note in your mailbox, please also to feel free to contact me personally if i can assist for your return trip in the future. Thank you once again and we look forward to be of service. Have a great 2017 Sincerely André Nurman Acting General Manager Andre.nurman@renaissancehotels.com
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Et kæmpe hotel, som mange i Sanya, men god kundeservice af hele holdet. Kan varmt anbefale reservation af en af de værelser med adgang til pool. Stranden er ikke noget enestående, men igen, det er Sanya. Morgenmad har et stort udvalg og nogle gode siddepladser udenfor.
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Svar fra RenaissanceSanya, General Manager hos Renaissance Sanya Resort & Spa
Svarede d. 6. jun. 2017
Dear Mr. Flyawayy Thank you for taking the time to share your experience on Tripadvisor. we are delighted that you enjoyed the time here in Sanya and would certainly share your generous commendation with our ambassadors. Thank you once again and please do let me know directly if I can assist you in a return stay in the near future. Have a great 2017 Sincerely André Nurman Acting General Manager andre.nurman@renaissancehotels.com
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Jeg vidste ikke hvad jeg skulle forvente når du bevæger dig til Sanya for en weekend væk fra Hong Kong - jeg må indrømme, at jeg ikke vil være tilbage i en fart. Det var en meget lang med taxa fra lufthavnen til hotellet, det gjorde det ikke nemmere, at vi sad fast i trafikken,
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Svar fra RenaissanceSanya, Director of Operations hos Renaissance Sanya Resort & Spa
Svarede d. 29. apr. 2017
Dear Mr. 766sebastianp Thank you for taking the time to share your experience staying with us. We sincerely apologize for not being able to exceed your expectation. We appreciate your feedback and will certainly act on them. As for the rooms, we actually have embarked on a refreshment program since late last year and should be done at the end of 2018. We acknowledge the lack of service at the pool and will ensure that our guests receive the attention they deserve in the near future. We have also stepped up the frequency of pest control in the hotel as Summer is approaching and we are located next to a native forest and waterways. Thank you once again and please do let me know if I can be of assistance personally for your future return trip. Sincerely Sincerely André Nurman andre.nurman@renaissancehotels.com Director of Operations Renaissance Sanya Resort & Spa
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Albumkategorier
Alle billederBilleder fra rejsendeVærelse og suitePool og strandSpisesalFamilie- og legeområderMøde- og festlokaler
Room balcony
Billede leveret af ledelsenRenaissance Sanya Resort & Spa
Guest room
Billede leveret af ledelsenRenaissance Sanya Resort & Spa
Guest room
ForrigeNæste
12345653
good afternoon, does the hotel provide airport shuttle service?
How can i go to the hotel ? by bus or buy taxi only?
Dear Mr. Nelson G Thank you for the inquiry. The package is for the Grandparents+Parents+kids and it comes with 2 rooms already. Otherwise it would be very crowded even in our spacious room. You may like to book directly at our website and be a Marriott Rewards Members too for additional benefits if you arent already. Sincerely André Nurman Acting General Manager
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PRISKLASSE
72 $ - 462 $ (Baseret på gennemsnitspriser for et standardværelse)
OGSÅ KENDT SOM
renaissance sanya hotel sanyarenaissance sanya resort and spa
PLACERING
KinaHainanSanya
ANTAL VÆRELSER
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