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Heritage Palace Varos

Billeder fra rejsende (114)
Værelse og suite (137)
Spisesal (6)
Om
Sted
Renlighed
Service
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Stedets faciliteter
Gratis højhastighedsinternet (WiFi)
Restaurant
Bar/lounge
Concierge
Flersproget personale
Lufthavnstransport
Mødelokaler
Morgenmad tilgængelig
Renseri
Røgfrit hotel
Selskabslokale
Selvbetjent vaskeri
Vaskeri
Wi-fi på offentlige områder
Vis flere
Værelsesfaciliteter
Aircondition
Ikke-ryger værelser
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Minibar
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Værd at vide
HOTELSTIL
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HOTELKLASSE
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Fuld visning
100Fremragende til gående
Vurdering: 100 ud af 100
207restauranterinden for 0,5 km
79seværdighederinden for 0,5 km
54anmeldelser
212billeder
4Spørgsmål og svar
0værelsestip
Medlemsvurdering
  • 24
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Disse anmeldelser er maskinoversat fra engelsk. Vis maskinoversættelser?
+5
Min mand og jeg har rejser meget og vi har aldrig nogensinde klaget over noget. Vi er faktisk meget tolerante. Men denne gang kan vi ikke gøre andet end udtrykke vores skuffelse over dette hotel, især fordi det ikke var bare en billig. For første gang skal vi give en negativ
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Svar fra Varos P, Manager hos Heritage Palace Varos
Svarede d. 14. aug. 2018
Dear Maria B, thank you for taking the time to leave us your review. We are sorry to read that you had been disappointed with certain things in our hotel. We noticed that you were not happy with the daily cleaning from the beginning of your stay, but by hotel standards, not just in our hotel, guests have right on daily cleaning every day, which include - changing towels, taking out trash from the room, drying shower bath, washing the cups and glasses, making the bed. You insisted that you have a general cleaning every day, which include things that you wrote down. Unfortunately, we are, again by standards, doing that kind of cleaning every 4.day of our guests stay at our hotel. Regarding the breakfast, you have been here a couple of days and we never hear you complain about it, you seemed satisfied. It is true that we have parts of the breakfast which are repetitive (salami, cheese, bread, croissants, salads,) but they are fresh and made every morning. Also, besides those meals, you have a choice of several cooked meals also, and every day you can choose the type of the eggs that are freshly made by order in our kitchen. Once again, we are very sorry that you were not happy with your stay at our hotel and we will do our best to take your comments seriously and improve. Kind regards,
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Dette hotel er smukt & i en fantastisk beliggenhed. interiør og eksteriør er meget interessant, mange detaljer Vi havde et stort værelse - ved europæiske standarder personalet var super venlige og hjælpsomme og morgenmaden er speciel og meget pænt arrangeret
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Svar fra Varos P, Manager hos Heritage Palace Varos
Svarede d. 27. jul. 2018
Dear Lisa D, thank you on your kind review. We are happy to learn that you enjoyed your stay at our hotel. We are doing our best to give to our guests that domestic, Croatian feeling. We are looking forward to welcome you again. Kind regards,
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Super venlige ting og store værelser. Meget autentisk og centralt i den gamle bydel i Split. Receptionisten var meget åben og indbydende og hjalp os, hvor hun kunne. Værelser meget lille men meget ren og en perfekt blanding mellem traditionelle gamle bydel og moderne stil
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Svar fra Varos P, Manager hos Heritage Palace Varos
Svarede d. 27. jul. 2018
Dear TiMESPLiNTER, thank you for your kind review. We are happy to read that you enjoyed your stay at our hotel. We are looking forward to welcome you again in the future, Kind regards,
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+1
Hvad et godt hotel! Så imponeret. Smukke værelser. Smuk udseende udefra. Hjælpsomt personale, der mødte os på parkeringspladsen og gik os gennem gyderne til hotellet. God beliggenhed - let gåafstand til havet og restaurantområdet.
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Svar fra Varos P, Manager hos Heritage Palace Varos
Svarede d. 26. jun. 2018
Dear EnglishinCanada, thank you for taking the time to write us your review. It is wonderful to read that you had a great time at our hotel. We are happy to have an opportunity to welcome you and we will be happy to do it again in the future. Kind regards,
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+3
Dette er en nyåbnede og renoverede bed and breakfast i centrale Split, som blev reserveret gennem Secret Escapes. Nedenstående anmeldelse er ment at være konstruktiv til virksomheden snarere end kritisk. De har potentialet til at være store, men i øjeblikket mangler det mærket.
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Svar fra Varos P, Manager hos Heritage Palace Varos
Svarede d. 26. jun. 2018
Dear kimbalweed, thank you for your comment. We are glad to read that you liked your stay at Heritage Palace Varos. We are giving our best to improve and fulfil all the expectations of our guests so we are grateful for your suggestions. As you wrote, unfortunately during your stay, we had some small issues with the master key, and we were not pleased with an option to desturb your arrival with repairing it as it takes time and noise. As for our housekeeping, they change everything in daily cleaning after 13:00h, unfortunately, because of check-outs and laundry they are not able to do it in the morning. As our staff explained, we are located in an old heritage building and because of its history we are not allowed to change original structure of building itself, so that means that we could not put modern insolation. As season just started and we have some new staff working at the reception, it is normal that they need some time of educations and experience in the hotel so they can solve issues immediately, but I'm sure that all your requests were fulfilled and all your demands solved. Speaking about breakfast, I would like to point that time 8:00 - 11:00 is usual time for breakfast in the hotels, and as you said for our guests that require earlier breakfast, we are more than happy to make lunch packet any time required. Usually, our guests announce their early check-out and then we can provide them with a check-out service. Overall, thank you one more time for all your comments because we are taking them seriously and we are doing our best to improve so we can be better for all our guests. Kind regards,
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Forrige
12
Albumkategorier
Alle billederBilleder fra rejsendeVærelse og suiteSpisesal
ForrigeNæste
12345628
Dear ciararharris, from this year we extended the property and added more facility to our property, among others there will be a pool and jacuzzy open for this season. Kind regards, Heritage Palace Varos Team
0 stemmer
Is there self-service laundry or one located nearby
parking is possible?
We are located in the pedestrian zone of old town so unfortunately, we do not have parking in front of the hotel, but city parking is just 5 minutes walking distance from us
0 stemmer
do the rooms have mini bars?
Dear Iain, every room has a mini bar. Best regards, PALACE VAROS STAFF
0 stemmer
Vis alle svar
ForrigeNæste
11
PRISKLASSE
59 $ - 246 $ (Baseret på gennemsnitspriser for et standardværelse)
PLACERING
KroatienDalmatiaSplit
ANTAL VÆRELSER
16
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