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Mercure Istanbul Umraniye

Om
Sted
Renlighed
Service
Værdi
Stedets faciliteter
Roomservice
Gratis parkering
Restaurant
Gratis højhastighedsinternet (WiFi)
Fitnesscenter
Pool
Kørestolsadgang
Bar/lounge
Spa
Morgenmad inkluderet
Renseri
Mødelokaler
Vaskeri
Flersproget personale
Konferencefaciliteter
Concierge
Selskabslokale
Selvbetjent vaskeri
Indendørs pool
Vis flere
Værelsesfaciliteter
Suiter
Ikke-ryger værelser
Aircondition
Minibar
Familieværelser
Værd at vide
HOTELKLASSE
Placering
Fuld visning
45Bil anbefales
Vurdering: 45 ud af 100
84restauranterinden for 0,5 km
3seværdighederinden for 0,5 km
Anmeldelser med mere
125anmeldelser
166billeder
0Spørgsmål og svar
0værelsestip
Medlemsvurdering
  • 37
  • 63
  • 15
  • 5
  • 5
Tidspunkt på året
Type rejsende
Sprog
  • Flere sprog
  • Filtrér
  • Dansk
Vis anmeldelser, der nævner
Disse anmeldelser er maskinoversat fra engelsk. Vis maskinoversættelser?
Store værelse med airco, god wifi, badeværelse og behagelig seng. Morgenbuffet af god kvalitet. Checkout tog for lang tid og min taxi reservation mislykkedes, på grund af manglende knowlegde af engelsksprog i receptionen.
Hotellet er godt for erhvervslivet. Anbefalede!
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Svar fra onuruludag, Ön Büro Müdürü hos Mercure Istanbul Umraniye
Svarede d. 20. jun. 2018
Dear I would like to thank you for taking your time to share your valuable comments and experiences about our property at Trip Advisor. Your comments and experiences will drive us to provide higher quality with improved services for your comfort and we are focused on our guests comfort during their visit to Istanbul. I am happy to share with you that, we are in progress of improved wi-fi and internet connectivity with new installations. Also we already started new training programs for our team members on understanding guest needs as well. I would like to assure you that with the new improvement program we are progressing on higher quality for your needs and for your comfort as all our guests. On behalf of Mercure Istanbul Umranıye , I would like to thank you once more for your valuable comments which direct us to see what we are missing in detail. It will be a pleasure to welcome you back to Mercure Istanbul Umranıye in nearest feature. Kind Regards, Onur Uludağ Front Office Manager
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Vi holdt her 1 nat i stedet for 4 vi havde planlagt at bo. Hotellet er forfærdeligt, Curbside concierge, konstruktion på går, beskidte og indelukket. Gulvtæppet havde forfærdelige mærker på den. Hotellet lavede en blanding med vores Bed and Breakfast, de ønskede at opkræve os til
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Svar fra onuruludag, Ön Büro Müdürü hos Mercure Istanbul Umraniye
Svarede d. 10. maj 2018
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
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der var et teknisk problem med vores online booking på Mercure men personalet var meget hjælpsomme. Vi reserverede et værelse med en dobbeltseng og en enkeltseng. På grund af det tekniske problem kunne vi ikke bo i værelsetypen, vi reserverede, fordi alle var allerede reserveret,
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Anmeldelsen er indsamlet i samarbejde med Accorhotels.com
Svar fra onuruludag, Ön Büro Müdürü hos Mercure Istanbul Umraniye
Svarede d. 10. maj 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
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Hvis du vil blive Anatolske side af Istanbul, er dette meget god mulighed for at blive. For det første er værelserne meget rene og rummelige. De serverer meget god international morgenmad på hotellet. Også til morgenmad kan du finde nudler, suppe og diebatiske valg. Om dagen er d
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Svar fra onuruludag, Ön Büro Müdürü hos Mercure Istanbul Umraniye
Svarede d. 5. feb. 2018
Dear I would like to thank you for taking your time to share your valuable comments and experiences about our property at Trip Advisor. Your comments and experiences will drive us to provide higher quality with improved services for your comfort and we are focused on our guests comfort during their visit to Istanbul. I am happy to share with you that, we are in progress of improved wi-fi and internet connectivity with new installations. Also we already started new training programs for our team members on understanding guest needs as well. I would like to assure you that with the new improvement program we are progressing on higher quality for your needs and for your comfort as all our guests. On behalf of Mercure Istanbul Umranıye , I would like to thank you once more for your valuable comments which direct us to see what we are missing in detail. It will be a pleasure to welcome you back to Mercure Istanbul Umranıye in nearest feature. Kind Regards, Onur Uludağ Front Office Manager
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Som et fitnessmedlem på dette sted kan jeg fortælle dig dette,
Det plejede at være en hel masse bedre 7 måneder siden end nu. . , nu ønsker ingen at bruge swimmingpoolen, fordi det bogstaveligt talt reagerer, gulvet er klæbrigt på grund af opbygningen af ​​bakterier, og vandet er
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Svar fra onuruludag, Ön Büro Müdürü hos Mercure Istanbul Umraniye
Svarede d. 15. jan. 2018
Dear Ahmet; I would like to thank you for taking your time to share your valuable comments and experiences about our property at Trip Advisor. Your comments and experiences will drive us to provide higher quality with improved services for your comfort and we are focused on our guests comfort during their visit to Istanbul. I am happy to share with you that, we are in progress of improved wi-fi and internet connectivity with new installations. Also we already started new training programs for our team members on understanding guest needs as well. I would like to assure you that with the new improvement program we are progressing on higher quality for your needs and for your comfort as all our guests. On behalf of Mercure Istanbul Umranıye , I would like to thank you once more for your valuable comments which direct us to see what we are missing in detail. It will be a pleasure to welcome you back to Mercure Istanbul Umranıye in nearest feature. Kind Regards, Onur Uludağ Front Office Manager Mercure Istanbul Umranıye E-mail: hb2j8-fo@accor.com
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Forrige
Albumkategorier
Alle billederBilleder fra rejsendeVærelse og suiteSpisesalMøde- og festlokaler
Billede leveret af ledelsenMercure Istanbul Umraniye
Billede leveret af ledelsenMercure Istanbul Umraniye
Forrige
ForrigeNæste
11
PRISKLASSE
42 $ - 71 $ (Baseret på gennemsnitspriser for et standardværelse)
PLACERING
TyrkietIstanbul
ANTAL VÆRELSER
124
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