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Novotel Suites Hanoi

Billeder fra rejsende (105)
Værelse og suite (49)
Spisesal (15)
Udmærkelsescertifikat
Om
Sted
Renlighed
Service
Værdi
Udmærkelsescertifikat
Stedets faciliteter
Pool
Roomservice
Gratis parkering
Restaurant
Bar/lounge
Spa
Gratis højhastighedsinternet (WiFi)
Fitnesscenter
Aktiviteter for børn (børne-/familievenligt sted)
Børnepasning
Concierge
Flersproget personale
Forretningscenter med internetadgang
Konferencefaciliteter
Kørestolsadgang
Lufthavnstransport
Mødelokaler
Morgenmad tilgængelig
Renseri
Selskabslokale
Selvbetjent vaskeri
Vaskeri
Wi-fi på offentlige områder
Vis flere
Værelsesfaciliteter
Aircondition
Familieværelser
Handikapegnede værelser
Ikke-ryger værelser
Køleskab på værelset
Mikroovn
Minibar
Suiter
Tekøkken
Tilgængelige rygerværelser
Vis flere
Værd at vide
HOTELSTIL
Forretningsrejsende
Moderne
HOTELKLASSE
Placering
Fuld visning
Kontakt
5 Duy Tan Street Cau Giay, Hanoi 100000 Vietnam
Sådan kommer du derhen
Noibai Lufthavn11 km
Se alle hoteller i nærheden
141anmeldelser
159billeder
4Spørgsmål og svar
0værelsestip
Medlemsvurdering
  • 85
  • 38
  • 11
  • 3
  • 4
Tidspunkt på året
Type rejsende
Sprog
  • Flere sprog
  • Filtrér
  • Dansk
Disse anmeldelser er maskinoversat fra engelsk. Vis maskinoversættelser?
Virkelig elskede opholder sig i dette ikke-pretentiøse apart - hotel. Rummelige åbent værelser med alle de faciliteter, du kan bede om. Der er endda et køleskab, mikroovn, komfur, gryder, pander, bestik, porcelæn. Personale er fremragende, som er den overordnede service, og
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Svar fra Amelie_Nguyen, Guest Experience Supervisor hos Novotel Suites Hanoi
Svarede d. 19. nov. 2018
Dear Ashwin J, Thank you once again for staying with us. It is an honor for us to receive such a positive review and we definitely very much appreciate your comments regarding your stay at the Novotel Suites Hanoi. It is always a pleasure to receive positive feedback. It is even better to hear that our Pho is now listed as one of the best Pho you have had in town. I will share your comments with our team. I am sure that they will be more than happy to hear your feedback and it surely will encourage our staff to continuously strive our best to improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. See you next time in Hanoi with many other bowls of Pho ^^. Sincerely, Amelie Nguyen Guest Experience Supervisor
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Jeg rejser meget for erhvervslivet, og det er ikke ofte jeg forlader en anmeldelse, men personalet på Novotel Hanoi var så hjælpsomme og venlige de fortjener særlig omtale. Jeg forbeholder mig uden forbehold dette hotel. Du vil blive meget glædeligt overrasket over, hvor godt
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Svar fra Amelie_Nguyen, Guest Experience Supervisor hos Novotel Suites Hanoi
Svarede d. 19. nov. 2018
Dear Kevin J, Thank you once again for staying with us and spend your time writing us such a wonderful review. It is an honor for us to receive a review from you and we very much appreciate your comments regarding your stay at the Novotel Suites Hanoi. It is always a pleasure to receive positive feedback, especially when our little support could do you a huge favor. I will share your comments with our team. I am sure that your feedback will encourage our staff to continuously strive our best to improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. And see you again soon in Hanoi. Sincerely, Amelie Nguyen Guest Experience Supervisor
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Første gang opholder sig på dette hotel. Loaction var god og let tilgængelig for alle dele af Hanoi. Værelserne er rene og rummelige men væggene er temmelig tynde som du kan høre folk smække døren, banker fra øverste etage osv. På en positiv note var servitrice på Food Exchange
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Svar fra Amelie_Nguyen, Guest Experience Supervisor hos Novotel Suites Hanoi
Svarede d. 19. nov. 2018
Dear JeromeYeo1881, Thank you once again for staying with us and spend your time writing us such an amazing review. We very much appreciate your comments regarding your stay at the Novotel Suites Hanoi. It is always a pleasure to receive positive feedback, especially when your needs are well taken care of during your stay with us. I will share your comments with our team. I am sure that your feedback will give our staffs such a huge honor and it would definitely serve as an encouragement to us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. And of course, we cannot wait to see you again in Hanoi. Sincerely, Amelie Nguyen Guest Experience Supervisor
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Jeg rejser ofte til Hanoi ankommer meget om morgenen, jeg bestiller for natten før, så jeg kan være sikker på, at jeg har et værelse, og jeg kan sove så snart jeg ankommer. Hotellet gav et rygeværelse i stedet en ikke-ryger, og de gav mig ikke nogen mulighed, endelig gav de mig
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Svar fra Amelie_Nguyen, Guest Experience Supervisor hos Novotel Suites Hanoi
Svarede d. 23. okt. 2018
Dear Raúl H, Thank you for staying with us at the Novotel Suites Hanoi and for sharing your experience with the TripAdvisor community. We aim to welcome all guests in a professional and friendly manner as well as, taking the time to understand purpose of stay to ensure we deliver an experience that meets your travel needs. On this occasion we have failed to meet your expectation and for this I sincerely apologise. The team felt they were offering solutions that immediately resolved your concerns, however failed to escalate to an appropriate person when their resolution did not meet your expectation. While we encourage our teams to resolve problems immediately, I have since revisited the message that Hotel Department Heads including myself are available to meet any guest when their solution does not solve the problem. Again, I apologise for the shortcoming, thank you for your sharing and hope to have the opportunity to welcome you back to the Novotel Suites Hanoi when next in Hanoi. Kind regards, Mike Britt General Manager
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Vi havde mødet her en dag hotellet er meget professionelle oprettet og personale der meget nyttigt, når vi har brug for. Tak til jer alle for jeres vidunderlige service os, vi vil komme tilbage og vil sende mere møde her og jeg vil introducere til min hele veninde her
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Svar fra Amelie_Nguyen, Guest Experience Supervisor hos Novotel Suites Hanoi
Svarede d. 23. okt. 2018
Dear FellowTraveler677842, We would like to thank you once again for staying with us and we very much appreciate your comments regarding your stay at the Novotel Suites Hanoi. It is always a pleasure to receive positive feedback and your comment will definitely be shared with our team. We are so extremely proud to hear that you have had a wonderful stay with us and it is of course our pleasure to welcome you again. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you and your friends next time in Hanoi. Best regards, Amelie Nguyen Guest Experience Supervisor
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Forrige
Albumkategorier
Alle billederBilleder fra rejsendeVærelse og suiteSpisesalPool og strandFamilie- og legeområderMøde- og festlokaler
ForrigeNæste
12345610
What does kitchenette includes?
Everything (pots, pans, crockery, cutlery) you will need to cook is provided, even a microwave.
3 stemmer
Vis alle svar
Dear TWGA22, Greetings from Novotel Suites Hanoi! Sure you can request a twin room with 2 single beds and no extra charge for this request. May I ask you your booking number so my reservation team can contact and send you a confirmation. Thank you and have a good day. My HOANG Learning & Development Manager
0 stemmer
Vis alle svar
Dear Koin_12, Thank you for considering to stay at Novotel Suites Hanoi. Our swimming pool is unfortunately not suitable for lap swimming but there's a National Sport Centre just 10 minutes driving away with swimming pool that's good for lap swimming. Please contact our concierge team once you're at the hotel. We'll be happy to assist you with transportation or further recommendation. Thank you and best regards, Thierry LEPONNER General Manager Novotel Suites HAnoi
1 stemme
ForrigeNæste
11
PRISKLASSE
90 $ - 155 $ (Baseret på gennemsnitspriser for et standardværelse)
PLACERING
VietnamHanoi
ANTAL VÆRELSER
151
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