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Quest St Kilda Bayside

Billeder fra rejsende (48)
Værelse og suite (19)
Pool og strand (5)
Udmærkelsescertifikat
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Udmærkelsescertifikat
Stedets faciliteter
Pool
Fitnesscenter
Flersproget personale
Internet mod betaling
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Røgfrit hotel
Selvbetjent vaskeri
Udendørs pool
Vaskeri
Wi-fi mod betaling
Vis flere
Værelsesfaciliteter
Aircondition
Ikke-ryger værelser
Køleskab på værelset
Mikroovn
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Værd at vide
HOTELSTIL
Beboelseskvarter
Mellemklasse
HOTELKLASSE
528anmeldelser
64billeder
3Spørgsmål og svar
0værelsestip
Medlemsvurdering
  • 212
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Disse anmeldelser er maskinoversat fra engelsk. Vis maskinoversættelser?
Fantastisk beliggenhed (hvor man kan gå ture til sporvogn) og man får valuta for pengene. Receptionisterne var super hjælpsom. Vi var en familie på 5 (4 voksne 1 børn) i en 2 værelses lejlighed. En smule trangt for de 5 af os ikke mindst med den ekstra seng i hallen. Godt
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Svar fra L C, General Manager hos Quest St Kilda Bayside
Svarede d. 23. jun. 2017
Dear oven77 Thank you for your review of our property. It’s great to hear that you enjoyed your stay with us, were happy with our location and found the staff helpful. I’m sorry you found the apartment a bit tight with the roll-away bed. Many guests prefer to fold it up out of the way during the day to create a little more space. We have one reverse-cycle air conditioner in the living room in our apartments. We have selected the air conditioning units based on professional advice about the size of the unit needed to cover the size of each apartment. I hope you were warm enough. We always have spare blankets, heaters, fans etc available from reception if any guests request it. Thank you again for taking the time to share your review. We hope to welcome you back on your next visit to St Kilda. Kind regards Luisa
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Mareridt af et sted at finde, men når man gør det hele er fornuftigt. Praktisk beliggenhed i gåafstand til den over vurderet Fitzroy Street, som er fuld af hjemløse personer og psykisk syge prams taler med sig selv. . . Quest Bayside er gennemsnitligt men tilbyder væk fra gaden
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Svar fra L C, General Manager hos Quest St Kilda Bayside
Svarede d. 19. jun. 2017
Dear shanotravelo95 Thank you for taking the time to review our property. I’m sorry you experienced people knocking on your door when the Do No Disturb sign was on. This is very unusual, and all our staff are very aware not to disturb guests who have requested it. We will remind our housekeepers of the importance of this. Occasionally, when our housekeepers are knocking on a neighbouring door the guest from a nearby apartment thinks it is their apartment that is being knocked on. I wonder if this could have been the case? I’m sorry you were disappointed with the location of our luggage trolleys. They are available in the gym (right next to reception) for guest use, rather than the car park, as the car park is shared with another building. The DVDs, as you say, are also in the gym. This is mentioned in the compendiums in every apartment. If guests require anything at all, we always encourage them to let us know at reception. In this case, we would have been very happy to assist you with your luggage from the car park, provide you with a trolley, or point you in the direction of the DVDs. I’m disappointed to hear you won’t be returning to our property. If you have any other specific feedback that would result in your return visit, we would love to hear from you. We’re always looking for ways to improve our guests’ experience. Thank you again for your review. Kind regards Luisa
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Beliggenheden er fantastisk, men den lejlighed, vi havde, var træt og dystert. Personalet var fantastisk, behagelig og meget hjælpsomme. Jeg er nødt til at skrive mere, og få min anmeldelse, så skal være sendt men jeg har sagt, så jeg har brug for at sige
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Anmeldelsen er indsamlet i samarbejde med hotellet
Svar fra L C, General Manager hos Quest St Kilda Bayside
Svarede d. 19. jun. 2017
Dear Trudy P Thank you for taking the time to review our property. I’m pleased you found the location ideal and the staff so friendly and helpful – we’re certainly lucky to have such a great team who are happy to do whatever they can to help our guests. I’m sorry you found the apartment tired and gloomy. This isn’t the feedback we typically receive, but if you have any specific feedback about ways to improve this, we would love to receive it (if you’d consider contacting us direct at the property). In the meantime, we will revisit your apartment to see if we can identify any areas for improvement. Thank you again Trudy P. We hope to welcome you back on your next visit to St Kilda. Kind regards Luisa
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Vi boede i en 2 værelses lejlighed en 16 . Lejligheden var god og sengene komfortable men bruseren var forfærdelig, bare et dryp og koldt. Kunne ikke bruge - der i en 4 * indkvartering er ikke acceptabelt. Fortalte receptionen og de refunderede $ 16 parkeringsplads gebyr
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Svar fra L C, General Manager hos Quest St Kilda Bayside
Svarede d. 19. jun. 2017
Dear Debbie F Thank you for taking the time to review our property. I’m so sorry to hear of your experience with us. It’s certainly not the experience we strive to provide for our guests. I agree that it’s unacceptable for the shower to not be working properly, and I also agree that the car parking refund was inadequate. I understand that our staff have spoken with you and compensated you for your experience, and that you are satisfied with the outcome. We have also fixed the shower in that apartment, for the benefit of future guests. We would love to welcome you back if you would consider staying with us again, so we can give you the experience that our guests expect, and receive, at our property. Thank you again for your review. Kind regards Luisa
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Vi nød vores ophold. Det var tæt på butikker, restauranter og sporvogne til byen. De ansatte var hjælpsomme og venlige. Værelset var rent og rummeligt selvom det manglede et sted at lægge det tilfælde op af gulvet
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Anmeldelsen er indsamlet i samarbejde med hotellet
Svar fra L C, General Manager hos Quest St Kilda Bayside
Svarede d. 19. jun. 2017
Dear briancJ8502OO Thank you for your lovely review of our property. I’m pleased you found it such a great place to stay, and the staff so friendly and helpful. We’re fortunate to have a great team, who love doing whatever they can to ensure our guests have as enjoyable and comfortable stay as possible. Thank you for your feedback about space to leave the cases. We’ll record that for consideration in any future refurbishment. Thank you again for your review. We hope to welcome you back on your next visit to St Kilda. Kind regards Luisa
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Forrige
Albumkategorier
Alle billederBilleder fra rejsendeVærelse og suitePool og strandSpisesalFamilie- og legeområder
City view from 3rd floor 1 bed apartment
Watch TV from bed
View from room
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1234
Will the pool be open from 10 December?
Hello Dianeb842 Thank you for your question. Yes, the pool will be open on 10 December. In fact, it will be open from tomorrow (1 December)!
0 stemmer
Does the hotel have free wifi?
Hi thenicholls Thank you for your question. We often have specials running that include free WIFI and/or car parking when guests book direct. Winter is a great time to take advantage of these! We also have an internet terminal at reception that guests can use free of charge. Unfortunately Trip Advisor won't let me post our email or web address, so please check the website for Quest St Kilda Bayside and send us an email, or call us on +61 3 9593 9500, so that we can let you know if we have that special running over the dates you're considering staying. We hope to hear from you soon! Warmest regards Luisa (Quest St Kilda Bayside)
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11
PRISKLASSE
93 $ - 194 $ (Baseret på gennemsnitspriser for et standardværelse)
OGSÅ KENDT SOM
quest st kilda bayside hotel st kildaquest hotel st kilda
PLACERING
AustralienVictoriaGreater MelbournePort PhillipSt Kilda
ANTAL VÆRELSER
56
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