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Lake of Shadows Hotel

Om
Sted
Renlighed
Service
Værdi
Stedets faciliteter
Gratis parkering
Restaurant
Kørestolsadgang
Bar/lounge
Mødelokaler
Selskabslokale
Morgenmad tilgængelig
Aktiviteter for børn (børne-/familievenligt sted)
Wi-fi på offentlige områder
Gratis højhastighedsinternet (WiFi)
Morgenmad inkluderet
Fitnesscenter
Concierge
Konferencefaciliteter
Børnepasning
Røgfrit hotel
Vis flere
Værelsesfaciliteter
Ikke-ryger værelser
Handikapegnede værelser
Familieværelser
Værd at vide
HOTELSTIL
Hyggeligt
God udsigt
HOTELKLASSE
Placering
Fuld visning
84God til gående
Vurdering: 84 ud af 100
26restauranterinden for 0,5 km
16seværdighederinden for 0,5 km
Anmeldelser med mere
131anmeldelser
44billeder
1Spørgsmål og svar
0værelsestip
Medlemsvurdering
  • 41
  • 52
  • 20
  • 9
  • 9
Tidspunkt på året
Type rejsende
Sprog
  • Filtrér
  • Dansk
Vis anmeldelser, der nævner
Disse anmeldelser er maskinoversat fra engelsk. Vis maskinoversættelser?
Boede på dette hotel før. Gik tilbage i den weekend. Boede i et renoveret værelse. Et stort stykke arbejde udført med ombygningen.

Fremragende morgenmad som altid.

Venligt personale.

Kan varmt anbefale dette hotel. God værdi for pengene
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Svar fra Katrina05, Duty Manager hos Lake of Shadows Hotel
Svarede d. 1. aug. 2017
Thank you so much for your kind review. we have refurbished quite a few of our rooms, as well as our bar and are delighted with the results. we will Pass on your comments to the rest of the staff, thanks again for your review
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Venligt personale og rimelige priser, men konstant brummen af vandpumpemotor holdt os oppe. Værelset var meget indelukket og varmt. Sengen var ikke behageligt. Morgenmaden var god. Alt er blevet sagt at det er et hotel, der har en masse personlighed.
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Svar fra Katrina05, Manager hos Lake of Shadows Hotel
Svarede d. 30. maj 2017
Thank you for taking the time to leave a review, and taking time to acknowledge our friendly staff who we feel provide an excellent customer service. We are glad you enjoyed your breakfast and we have to agree with you our hotel has a lot of character and we are very proud of that! We are currently in the middle of renovations and are updating the rooms.We sincerely apologise if you had an uncomfortable nights sleep and hope you will come back to see us in the future where you can stay in our newly renovated rooms!
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Vi har været omkring 18:00 på en helligdag og fandt sted allerede optaget. Fik vist et bord og fik straks måde at menuer. Personalet gav os præcis den rette mængde tid til at gøre vores valg. Maden kom ind hurtigt og det var meget godt. God kundeservice med Larry på side for at t
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Svar fra Katrina05, Manager hos Lake of Shadows Hotel
Svarede d. 30. maj 2017
Hi Jeanette, Thank you so much for taking the time to leave us such a kind review. We are delighted you enjoyed your experience with us. We strive to make sure that we provide an excellent customer service and it is great to hear you were happy as well as acknowledging that one of our team went beyond to ensure that a customer is happy, front of house works with the kitchen and if at all possible we will adapt the menu to ensure a customers personal needs are catered for. We have passed your comments on to Larry and the rest of the team. Thank you for your comments on the renovations, we are delighted with them ourselves!
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Jeg ringede til hotellet op til hotellet og spurgte, om vi kunne booke et værelse til mig selv, da andre i min familie, som havde reserveret her, og fik at vide af en mand en medarbejder, han havde reserveret et værelse til mig. Vi ankom sent, da vi havde været på et bryllup, og
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Svar fra Katrina05, Duty Manager hos Lake of Shadows Hotel
Svarede d. 1. jun. 2017
Thank you for taking the time to post a review, we apologise if you feel you were treated unfairly by our hotel, but we have checked and can find no evidence of your booking for that night. When somebody phones in we take a paper booking and enter it into the system while the client is on the phone and take an email address to confirm the booking, but we can see no evidence of this. As we were fully booked that night all our camp beds were in use and we checked and there was extra bedding in the wardrope. The next day after you all had breakfast and one of your party paid we didn't charge or attempt to charge you, We are a small hotel we try and go above and beyond to ensure that our customers are happy and apologise if this was not your experience
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Du virkelig får, hvad du betaler for - i dette indkvarteringssted. Værelserne er meget slidte, men grand hvis du er der kun en enkelt nat. Vi er her på søndag aften, og havde suppe og nachos til start, som begge var dejligt og vi havde begge Tyrkiet og skinke til hovedret - så go
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Svar fra Katrina05, Duty Manager hos Lake of Shadows Hotel
Svarede d. 31. maj 2017
Hi Laura, many thanks for your review, we have passed it onto the kitchen how much you liked your food on the Sunday evening, we are sorry you did not enjoy your breakfast the next morning as usually we get great feedback for our breakfasts and are very popular with locals and visitors but we have passed on your comments to our kitchen, our ketchup is the same in the bar as in the breakfast room but apologise if it was not to your liking. It must have been an oversight to not have music in the dining room and a pity you did not bring it to our attention as we would have rectified it straight away. we are in the process of updating our rooms and we have to say are very proud of them and we hope you join us again soon so you can stay in them, again thank you again for taking the time to leave a review and we hope you enjoyed your stay in Buncrana!
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Forrige
Albumkategorier
Alle billederBilleder fra rejsendeVærelse og suite
Good bedside lighting for reading
Tea/Coffee in room
some amenities
Spotless, looked new
Very clean bathroom
Forrige
12
Does the rooms have hair dryers
Not sure, sorry. Maybe give them a call?
1 stemme
Vis alle svar
ForrigeNæste
11
PRISKLASSE
83 $ - 113 $ (Baseret på gennemsnitspriser for et standardværelse)
PLACERING
IrlandBuncrana
ANTAL VÆRELSER
23
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