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Hollin Hall Hotel

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Billeder fra rejsende (260)
Værelse og suite (44)
Spisesal (18)
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52Forholdsvis god til gående
Vurdering: 52 ud af 100
18restauranterinden for 1 km
6seværdighederinden for 1 km
492anmeldelser
309billeder
12Spørgsmål og svar
0værelsestip
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Disse anmeldelser er maskinoversat fra engelsk. Vis maskinoversættelser?
Vi boede på et Wowcher tilbud og var klar over, at hotellet var behov for en kærlig hånd men var ikke så bekymret ved, hvad man kan forvente af tidligere erfaringer med lignende tilbud. Vi havde et værelse i den bageste forlænger og korridoren og trapper gav ikke den bedste
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Svar fra HollinMgt, Owner hos Hollin Hall Hotel
Svarede d. 15. aug. 2017
Dear canne101, Many thanks for your feedback. You seem very genuine and realistic - please come back again. We'd like more of your sort. Perhaps you can explain what the cakewalk was? I might google that. I am really pleased you had a good time at the hotel and enjoyed what the local area has to offer. I am surprised about the steak comment, so I'll check with chef on that. Kind Regards Tony Biddlecombe Director Hollin Hall Hotel
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Vi besøgte dette hotel til en 3 nætters weekend i april, som deltagere i et har gruppen begivenhed. Ked af at sige, at vi fandt faciliteterne skuffende på flere niveauer. Fair Play, det er ikke dyrt, men. . . Værelset var meget lille og trangt. Det var ikke muligt for et
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Svar fra HollinMgt, Owner hos Hollin Hall Hotel
Svarede d. 15. aug. 2017
Dear twostags, It seems much of your upset is derived from breakfast. I think you stayed during a period the hotel was everyday, meaning we had around 100 people for breakfast and the majority coming to eat between 9 and 10. So the buffet option is our best practical option to meet the demand. I do note and take seriously your comments regarding breakfast and we have discussed ensuring good service standards and a more cheery approach to breakfast service. I also note your comments about the cold food, this is something I have only seen on Trip advisor once before, but either way it is just not acceptable and we need to figure out exactly how we can eradicate this from ever happening. We do have larger rooms and generally guests find the rooms are of a good enough size for our standard rooms. We do have superior and premier rooms that are bigger. We will look at and check the room layouts to ensure we aren't creating a bottleneck. Many thanks fir taking the time to write your review. Best wishes Tony Biddlecombe Director Hollin Hall Hotel
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Dejligt sted, men har brug for en kærlig hånd. . . Og sider af dette hotel er som et råd syrer musklerne. Maden var dog fantastisk og personalet på døren er begrænset i pædagogiske evner og blottet for indlæg. . . . . Hvis jeg siger tak til dem og im. . . Den det mindste de kan
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Svar fra HollinMgt, Owner hos Hollin Hall Hotel
Svarede d. 15. aug. 2017
Dear Ed B, We have changed our recruitment policy as we could see we weren't making progress in this area. We know this aspect of the guest experience is improving greatly and please accept my apologies for any grumpiness or inexperience shown to you. Regarding your comments about the hotel looking like a council squat - That is grossly unfair and you know you would have had to go around the sides of the hotel to see behind the scenes. If all you want to see is the back and sides of a hotel then why go stay in a beautiful 1850's house with marble pillars, Adams fireplace, original plasterwork and a lovely bright restaurant and very pleasant bar area? I think and hope that if you had received better service you may have forgiven us for not repainting the side of the hotel and perhaps you would have remembered the many excellent features. I hope we get the chance to change your perspective of the hotel. Many thanks for the review it helps inform us of our progress. All the best Tony Biddlecombe Director Hollin Hall Hotel
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Min kone og jeg havde én overnatning når man besøger et par af de nationale og det var en perfekt beliggenhed i forhold til denne tillid ejendomme i området. Hotellet er et smukt sted og vi havde værelse nr. 31, som var på et skema, nærliggende stueetage, stirrede ud på en grøn
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Svar fra HollinMgt, Owner hos Hollin Hall Hotel
Svarede d. 15. aug. 2017
Dear Kunzel40, Many thanks for taking the time to write a detailed review and for the 4 stars. Given the disturbed sleep you clearly did not let that stop you from having a good relaxing time. We have discussed with the breakfast team that whilst it is an early start, every day that a cheery disposition helps the time tick along and sends off our clients with a cheery hearty breakfast meal. We do not always know why guests are staying and what activities they may get involved with. I do note that room 31 is a little closer to the party room than I would have liked, if we had an event on that night. So perhaps we didn't know about it. We are happy to step in ask guests to control themselves when they are making too much noise, should anything like that happen again do let the reception know and they will get involved. Many thanks again and regards Tony Biddlecombe Director Hollin Hall Hotel
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Jeg deltog i et bryllup, og boede en enkelt overnatning på dette hotel. Jeg har ingen idé om hvor meget det bride & brudgommens nærmeste familie så betalte så jeg kan ikke kommentere på deres værdi for pengene. For det første er der gode ting, maden var meget lækker og rigelig
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Svar fra HollinMgt, Owner hos Hollin Hall Hotel
Svarede d. 15. aug. 2017
Dear Sharky854, I don't understand why the room for the ceremony appeared not to be hoovered, that does not make sense to us. We always do a walk round and visual check before any events. We have mainly been spending any profits back in the bedrooms in recent months, so the pagoda hasn't had any attention since we purchased the hotel last year. I guess your comments help move this up the list. The hotel is a bit Forth Road bridge like, but I think we are getting on top of the interior decorating now. Many thanks for your feedback, much appreciated. Regards Tony Biddlecombe Director Hollin Hall Hotel
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Alle billederBilleder fra rejsendeVærelse og suiteSpisesalMøde- og festlokaler
Dado rail dust from a few inches
2ft kettle flex, 6ft high socket
More holes in walls
Marks on walls
Billede leveret af ledelsenHollin Hall Hotel
Premiere Suite
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1234569
Hi, Can anyone tell me what time the cream tea on the wowcher deal finishes ?
4pm
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Ask the hotel for the menu, we did the wowcher and it was work every penny, would do it again.....
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Can anyone let me know if there is a fridge in the rooms please ? Thanks
Not in our room I don’t think, however check with the hotel, email or ring ..... nice place..
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Do they charge for dogs
Good evening yes they do charge - £25 Not sure if that’s a one off charge however many nights you stay or per night as we only stayed one night
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Dear norris565, Many thanks for bringing this to our attention. We do not offer free breakfast and I have amended the details held by TripAdvisor. Breakfast is charged as part of our package rates on an inclusive basis, if a room only rate is booked we offer breakfast to be added at £9 per person on check in or if you decide at the last minute to come down for breakfast it is charged at £12.95. This is the most expensive way of having the breakfast. We also offer a continental at £6 per person. Many thanks for pointing out the error on the listing. Tony Biddlecombe
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123
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11
PRISKLASSE
62 $ - 124 $ (Baseret på gennemsnitspriser for et standardværelse)
PLACERING
StorbritannienEnglandMacclesfield
ANTAL VÆRELSER
58
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