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Luton Hoo Hotel Golf and Spa

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Billeder fra rejsende (900)
360
Panoramabilleder (17)
Video
Om
Sted
Renlighed
Service
Værdi
Stedets faciliteter
Pool
Gratis parkering
Roomservice
Restaurant
Fitnesscenter
Bar/lounge
Spa
Gratis højhastighedsinternet (WiFi)
Boblebad
Børnepasning
Concierge
Flersproget personale
Forretningscenter med internetadgang
Golfbane
Indendørs pool
Konferencefaciliteter
Kørestolsadgang
Lufthavnstransport
Mødelokaler
Morgenmad tilgængelig
Opvarmet pool
Renseri
Røgfrit hotel
Selskabslokale
Tennisbane
Vaskeri
Wi-fi på offentlige områder
Vis flere
Værelsesfaciliteter
Aircondition
Familieværelser
Handikapegnede værelser
Ikke-ryger værelser
Minibar
Suiter
Værd at vide
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2.451anmeldelser
1.432billede
12Spørgsmål og svar
0værelsestip
Medlemsvurdering
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Tidspunkt på året
Type rejsende
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  • Dansk
Engelsk Posh når det er bedst. Vi bliver forkælet med et besøg her hvor alt er som det skal være. Vi er taget tilbage i tiden med fine gobeliner, lækker mad, fine billeder på væggene og her er masser af lave, selvom stedet ligger langt væk fra alting. Bestemt et besøg værd. Jeg
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Disse anmeldelser er maskinoversat fra engelsk. Vis maskinoversættelser?
Vi besøgte her som en gruppe for en tur plus afternoon tea. Vi blev vist til vores borde og ventede i over 20 minutter bare for at blive serveret te. Ingen mad blev serveret indtil 45 minutter efter ankomsten og derefter ting manglede. Vi var nødt til at blive ved med at spørge
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Svarede d. 4. jul. 2017
Dear 930Sue, Thank you for your review of Luton Hoo, following your recent visit for afternoon tea. Naturally, we were concerned to learn our service fell short on this occasion and please accept my sincere apologies for any disappointment caused. We would always encourage our guests to raise any concerns they may have at the time, to give us the opportunity to resolve them. Nevertheless, I do appreciate this is not always possible and thank you for bringing your feedback to our attention. Please be assured your comments have been shared with our Executive Chef and Lounge Manager to review and address. Once again, I am genuinely sorry we did not meet your expectations and do hope you will return to give us the opportunity to better serve you. Yours sincerely, Jonathan Brown, Hotel Manager.
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Min mand og jeg besøgte Luton Hoo Spa for en lørdag aften. De ansatte på Spa var meget imødekommende og hjælpsomme før min ophold med hensyn til reservation vores behandlinger. Dette fortsatte ved ankomsten, og både Kara og Kerry var meget høflig og venligt ansigt til ansigt. Vi
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Svarede d. 4. jul. 2017
Dear BeckyLondon, Thank you very much for your wonderful review of the Spa at Luton Hoo, and for your kind comment regarding our team in Adam's Brasserie. It is always a pleasure receive positive feedback and please be assured your comments have been shared the members of staff mentioned, whom I am certain will be encouraged, as we continue to strive to meet our guests needs and expectations. Thank you again, and we hope to welcome you and your husband back to Luton Hoo in the not too distant future. Yours sincerely, Jonathan Brown, Hotel Manager.
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Paladsagtige splemdour. . . Fremragende, men servicen skal forbedres, smukke værelser, fantastisk have pakket med historie. Vi elsker det! Et bryllup kan være meget rart her som en historie med queen size og kings
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Svarede d. 4. jul. 2017
Dear Ramo90Ramona, We are delighted you enjoyed your recent stay with us and thank you for the 5 star review! We were disappointed to learn that our service did not appear to meet your expectations on this occasion. We would always encourage our guests to share any concerns they may have at the time to give us the opportunity to resolve them. However, I do understand this is not always possible and thank you for bringing your concerns to our attention. Thank you again for taking the time to write and we hope to have the pleasure of welcoming you back to Luton Hoo in the not too distant future. Yours sincerely, Jonathan Brown, Hotel Manager.
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Smuk beliggenhed storslåede have, uhøflige ubehageligt personale i receptionen ødelagde en ellers dejlig oplevelse! De er dårlige manerer sten står uden nogen form for kundeservice færdigheder. Vi tjekkede ind og ud var som at betale for et besøg på et museum eller en anden
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Svarede d. 4. jul. 2017
Dear Jelswiss, Thank you for your review of Luton Hoo, we were delighted to learn you were particularly impressed with our location and grounds. Naturally, we are very disappointed to hear the team made such a poor impact at Reception, and your comments have been shared with our Reception Manager to review and address any training needs immediately. We expect our all members of staff to be nothing less than professional and courteous, and I am genuinely sorry you felt this was not the case in this instance. Please be assured your concerns have been noted, and I do hope we have the opportunity to serve you better on a future occasion. Yours sincerely, Jonathan Brown, Hotel Manager.
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Alle billederBilleder fra rejsendeVærelse og suiteSpisesalPool og strandMøde- og festlokalerFamilie- og legeområder
Professionelt billede udarbejdet eksklusivt til TripAdvisorLuton Hoo Hotel Golf and Spa
The Parkland Suite at the Luton Hoo Hotel Golf and Spa
Professionelt billede udarbejdet eksklusivt til TripAdvisorLuton Hoo Hotel Golf and Spa
The Mansion State Suite at the Luton Hoo Hotel Golf and Spa
Professionelt billede udarbejdet eksklusivt til TripAdvisorLuton Hoo Hotel Golf and Spa
The Mansion State Suite at the Luton Hoo Hotel Golf and Spa
Professionelt billede udarbejdet eksklusivt til TripAdvisorLuton Hoo Hotel Golf and Spa
The Parkland Suite at the Luton Hoo Hotel Golf and Spa
Professionelt billede udarbejdet eksklusivt til TripAdvisorLuton Hoo Hotel Golf and Spa
The Parkland Deluxe Room at the Luton Hoo Hotel Golf and Spa
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12345685
Was here last week for a business breakfast with a colleague who was staying there. After all the complaints and negative comments on here, breakfast continues to be appalling with COLD Pre COOKED FRIED EGGS and terrible stewed tea with appalling bread ..
0 stemmer
Thank you .. my client is staying at Luton Hoo and I refuse to stay or eat there, so I have taken your advise and booked an early lunch at your suggestion
1 stemme
Vis alle svar
How long is the indoor swimming pool please?
I would estimate 25/30 m. Its a good size.
0 stemmer
Does the spa have a jacuzzi, sauna or steam room please?
Yes, all of the above. They are all located near the swimming pool part of the spa
0 stemmer
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123
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11
PRISKLASSE
231 $ - 457 $ (Baseret på gennemsnitspriser for et standardværelse)
OGSÅ KENDT SOM
luton hoo hotel golf luton
PLACERING
StorbritannienEnglandLuton
ANTAL VÆRELSER
228
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