The hotel itself is nice and is centrally located. The rooms are nice but the green tiles in the bathroom are very dated. The shower head appeares to be very dirty prior to using it so i cleaned it myself. The shower screen was also very dated. The bed was comfortable and offered a good nights sleep. The breakfast was disappointing with very little choice. No bread was available for making toast. There was no milk in the canister beside the coffee point and deapite asking for more, none arrived. There is a big car park just along from the hotel which is good. The staff appeared to be friendly and helpful enough however, when we queried the services we had booked and paid for (laundry and meals) we were just told that "it was not on your booking" with no further invesigating which was a but of a let down as we had the booking confirmation with us to say these services were booked so we had to get our employers to chase this up. Overall, its a good hotel. Just dont expect a huge breakfast.…
Fint standardværelse - lidt outdated badeværelse som var beskidt med tandpasta rester fra tidl. gæster. Udsigt til en baggård hvor nogle andre gæster råbte og rendte frem og tilbage indtil kl 02.30. Morgenmaden fungerede på ingen måde - vi havde booket tid kl. 09.15 og der var tomt overalt i buffeten. Tom iskaffe som ikke blev fyldt op i den tid vi spiste der. Ingen pandekager, scrambled eggs m.m. Blev dog fyldt op efter efter dialog med personale, men med så få at det med det samme var væk igen. Brugt service fra os og andre borde blev ikke tømt (det stod der endda stadig da vi tjekkede ud omkring 2 timer senere). Personalet var søde, beliggenheden i top - ligger midt i hyggelig centrum. Vi kommer der nok ikke igen.
My friend and I have recently stayed at this hotel twice. It’s is centrally located. The train station and central business area are nearby. What impresses is the most is the excellent customer services from the checking in to checking out. We were greeted by very friendly and helpful receptionists. The room was upgraded to a nice view in our second visit. The facilities are what you can expect from a five star hotel. The room was clean and well presented. The breakfast was self service to dine in your room with limited options due to the Covid-19 restrictions. Nonetheless, it’s still very nice. I would recommend this hotel highly to those who want to explore Odense and to the business travellers.
Meget sødt og hjælpsomt personale. Dejlig morgenmad (selv under covid-19 restriktioner har de fundet en fin løsning med tidbestilling og spisning på værelset). Flotte omgivelser. Ligger perfekt ift. seværdigheder og centrum.
We're moving to Odense in a month's time, so needed to come here for some practical reasons and needed a place to stay for a couple of nights. Given the current COVID-19 situation, they did everything to make our stay a pleasant one. There was no problem ordering takeaway food to the room. The hotel supplied cutlery, plates and proper wine glasses. The hotel served a very nice breakfast in a time-controlled buffet, where you took your choices on a tray back to the room - very efficient. The setting is lovely in the real old heart of the city. We were lucky to catch the open market today (it takes place on Wednesdays and Saturdays) on the square just in front. The public areas are very pleasant and 'warm Nordic'. The rooms - if ours is anything to go by - have seen better days.
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