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Schlosshotel Bad Wilhelmshoehe Conference & Spa

Billeder fra rejsende (253)
Værelse og suite (100)
Billeder fra rejsende (253)
Værelse og suite (100)
Spisesal (21)
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Værelser
23. dec.24. dec.
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1 værelse, 2 voksne, 0 børn
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Om
Sted
Renlighed
Service
Værdi
Stedets faciliteter
Restaurant
Roomservice
Kæledyr tilladt (hunde-/dyrevenligt sted)
Gratis højhastighedsinternet (WiFi)
Pool
Bar/lounge
Fitnesscenter
Kørestolsadgang
Spa
Renseri
Mødelokaler
Forretningscenter med internetadgang
Vaskeri
Selskabslokale
Flersproget personale
Konferencefaciliteter
Røgfrit hotel
Indendørs pool
Vis flere
Værelsesfaciliteter
Suiter
Ikke-ryger værelser
Handikapegnede værelser
Minibar
Værd at vide
HOTELSTIL
God udsigt
Charmerende
HOTELKLASSE
Placering
Fuld visning
67Forholdsvis god til gående
Vurdering: 67 ud af 100
17restauranterinden for 0,5 km
5seværdighederinden for 0,5 km
Anmeldelser med mere
376anmeldelser
347billeder
3Spørgsmål og svar
0værelsestip
Medlemsvurdering
  • 130
  • 122
  • 70
  • 33
  • 21
Tidspunkt på året
Type rejsende
Sprog
  • Flere sprog
  • Filtrér
  • Dansk
Vis anmeldelser, der nævner
Disse anmeldelser er maskinoversat fra engelsk. Vis maskinoversættelser?
Ren og convinient værelser. Små badeværelser. Visningen er rart. Mødelokalerne er ok, men stolene er ikke overbevisende. Måltider og morgenbuffet er i overensstemmelse med international standard. Generelt et godt sted for et møde.
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Svar fra SchlosshotelBadWil, Manager hos Schlosshotel Bad Wilhelmshoehe Conference & Spa
Svarede for 2 uger siden
Dear Ebse_J, Thank you kindly for your feedback and visit. Both is highly appreciated. We wish you a pleasant day. Kind regards, Your Schlosshotel Team
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Ser frem til nogle luksusbehandling, vi var glade for at ankomme til hotellet - men det var hovedsagelig ned ad bakke derfra. Først måtte vi kalde dem lige før ankomst for at være sikker på, at de havde ledig parkering til en elbil - de havde ingen mulighed for at reservere disse
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Svar fra SchlossHotel K, Manager hos Schlosshotel Bad Wilhelmshoehe Conference & Spa
Svarede d. 31. jul. 2018
Dear Jon, We are sincerly sorry to read that you didn´t enjoy your stay as expected by you and intendend by us. Charging an electric car for free is a special service provided by us. Unfortunately the parking sport can not be seen from the reception. As this is a service for all guests on a first come first serve basis there´s no chance for the reception staff to inform you about the situation without actually checking the location. I admit that our trainee should have called you back instead. Regarding the room (you got this room as this is one of the most spacious for families and not all rooms have a fold out couch) I would like to apologize for the lack of service by our cleaning company, which clearly forgot to set up that couch as noted on their daily task list. The service as mentioned in your description didn´t meet our standards. So we don´t want to look for excuses. If a guest isn´t satisfied, the failure lies on the side of the hotel. Again, our sincere apologies for any inconvenience caused. We would like to thank you for providing this feedback and will look into the issues right away. The noise though was not caused by any hotel vehicles or any vehicles related to the hotel. We will contact our neighbours to remind them of the agreements they have to follow. Nonetheless, Thank you again for your visit and feedback. We wish you a lovely day. All the best. Kind regards, Your Schlosshotel Team
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Receptionspersonale taler ikke engelsk - og da jeg høfligt klagede over super høj udendørs musik på 23. 20, receptionisten simpelthen hængt på mig!
Der var et højt "Ferrari event", der fandt sted udenfor og selvfølgelig var ingen andre gæster relevante. Ikke rart, når du rejser m
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Svar fra SchlossHotel K, Manager hos Schlosshotel Bad Wilhelmshoehe Conference & Spa
Svarede d. 16. jul. 2018
Dear FruFroh, To begin with we would like to offer our sincere apologies for any inconvenience caused. We are sorry to see you didn´t enjoy your stay as much as we intended to. I am not sure when you called, but the Night Manager on Saturday lived in the USA for many years and she is fluent in English. We always have a minimum of 2 receptionist working in a shift. Among the whole team we have 2 staff members that speak basic english. But the rest is fluent in English, so there is always someone available to help any guests with english enquiries. I am sorry that you felt their level of english wasn´t sufficient. I am sure no one hung up on you on purpose. Sorry for that misunderstanding. Saying that apart from the Ferrari guests every other guest wasn't relevant is just not true. Under 20% of the hotel guests belonged to that group, so I am pretty sure you will agree that we would not neglect the other 80%. Nonetheless we are truly sorry that you felt that the level of service wan´t what you were expecting. This is never the intention of the hotel. We always give our best to see our guests departing after an enjoyable time and hopefully looking forward to coming back some time in the near future. We obviously missed that goal with you. For that we would like to apologize once again. Kind regards, Your Schlosshotel Team
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Vidunderligt ophold, fantastisk beliggenhed. Elskede eftermiddagens tur i parken.
Meget effektiv check in, nice rene værelser, meget lyd bevis.
Nice kontinental morgenmad:
Desværre var jeg ikke i stand til at prøve Spa.
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Svar fra SchlossHotel K, Leiter Front Office hos Schlosshotel Bad Wilhelmshoehe Conference & Spa
Svarede d. 7. maj 2018
Dear Alexander B, Thank your for your visit and kind feedback. Both is very much appreciated and we are happy to see you enjoyed your time in our property and Kassel. We look forward to welcoming you again in the near future, obviously to check out are lovely Spa area as well. ;) All the best until then. Have a great start into the week. Kind regards, Your Schlosshotel Team
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Efter min mening er dette hotel mere et forretningshotel og tilføjer desværre ikke noget specielt til private rejsende.
Værelset var ok - ikke særlig - men badeværelset var meget gamle og har absolut brug for nogle renovering. Jeg lavede en hurtig bemærkning om dette, men fik at
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Svar fra SchlossHotel K, Manager hos Schlosshotel Bad Wilhelmshoehe Conference & Spa
Svarede d. 2. maj 2018
Dear Christel8, Thank you for your visit and feedback. Both is very much appreciated. We admit that not all hotel rooms have the same standard and therefore different prices. The hotel consistantly invests in upgrading the rooms and the overall guest experience. But obviously one room at a time not all 130 all at once. The Schlosshotel Team has under no circumstances the instruction to sell something we don´t have or to make promises that we can´t keep. Therefore we always recommend to contact us personally with all questions you might have. We are sorry to read that you feel like this is purely a business hotel. First of all the renowed rates our spa area the highest of any city hotel in Germany. Secondly we have a world heritage site in the biggest mountain park of Europe at our doorstep. And nonetheless you are within 15min of the city centre. In our opinion there are plenty exciting things in and around Kassel to have an enjoyable free time. We will also check on the breakfast setup as this is always the same no matter the day. Thank you for mentioning all your concerns, we will look into it and hopefully you will re-evaltuate us on your next vitit some time in the near future. All the best until then. Your Schlosshotel Team
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Wie kann man da bezahlen? Geht auch Bar Zahlung?
Hab per Kreditkarte bezahlt, aber in der Bar oder im Restaurant geht auch Cash. Denke, dass bar möglich ist. Gruß Sascha
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is spa free for guests?
Thanks for all the users helping out. Spa is free for all guests that book a hotel room. Some package deals include a free massage, a bath or other things like discounts. But that depends on the type of package. Please let us know if we can be of further assitance. Have a great day!
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Hi, I will be in Kassel next month for 1 month, would like to as if you allow outside guest to use the steam & Spa as membership, can you please send me your offer for 1 month. Also, is this hotel near Wintershall company? Thank you,
Hi, the Spa area can be used by external guests. Pre booking is required to do so. Unfortunately we don´t usually get requests for monthly fees: The daily admission fee ist € 35. We could offer you a discount, so you would pay 350€ which would include 12 visits instead of 10. Wintershall´s offices are 5 to 10 minutes by car from the hotel.
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PRISKLASSE
134 $ - 243 $ (Baseret på gennemsnitspriser for et standardværelse)
OGSÅ KENDT SOM
schlosshotel bad wilhelmshoehe kassel
TIDLIGERE KENDT SOM
Schlosshotel Bad Wilhelmshoehe
PLACERING
TysklandHesseKassel
ANTAL VÆRELSER
130
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