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Hallmark Hotel Derby Mickleover Court

Billeder fra rejsende (180)
Værelse og suite (41)
Spisesal (8)
Udmærkelsescertifikat
Om
Sted
Renlighed
Service
Værdi
Udmærkelsescertifikat
Stedets faciliteter
Fitnesscenter
Pool
Roomservice
Gratis parkering
Restaurant
Gratis højhastighedsinternet (WiFi)
Bar/lounge
Spa
Boblebad
Forretningscenter med internetadgang
Indendørs pool
Konferencefaciliteter
Kørestolsadgang
Mødelokaler
Opvarmet pool
Renseri
Røgfrit hotel
Sauna
Selskabslokale
Vaskeri
Vis flere
Værelsesfaciliteter
Aircondition
Familieværelser
Ikke-ryger værelser
Suiter
Værd at vide
HOTELSTIL
Mellemklasse
Klassisk
HOTELKLASSE
1.331anmeldelse
199billeder
22Spørgsmål og svar
0værelsestip
Medlemsvurdering
  • 584
  • 451
  • 195
  • 66
  • 35
Tidspunkt på året
Type rejsende
Sprog
  • Flere sprog
  • Filtrér
  • Dansk
Vi holdt et 2 dagsmøde på hotellet. Selve hotellet er ok, men mødefaciliteterne er ikke tidssvarende og dårligt udstyret. Men personalet reagerede hurtigt på vores kritik. Næste gang vil vi nok specificere præcis hvad vi forventer der skal bruges, selv om det ikke burde være
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Disse anmeldelser er maskinoversat fra engelsk. Vis maskinoversættelser?
Fremragende beliggenhed med store værelser og charmerende personale, især dovenabe der tog sig tid til at få os til at føle os velkomne faciliteterne var god (fitness / pool ) maden og opholdsområder var store og komfortable
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Svar fra Ash N, Operations Manager hos Hallmark Hotel Derby Mickleover Court
Svarede d. 7. jul. 2017
Dear Prudysue K, Thank you for your lovely 5 star review following your recent stay at our hotel. It seems that Loris with his Italian charm, has really gone over and beyond with his excellent guest service and made your stay with us that extra bit special. I look forward to sharing your comments with him and congratulating him. Glad to hear that you made full use of our wonderful health club and spa and we look forward to welcoming you back to our hotel soon. Warm regards Ash
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Tag - personalet var meget hjælpsomme og venlige, værelset var meget god størrelse, komfortabel seng og med balkon, nød virkelig swimming pool og sauna, meget rent. . . . Afslappende atmosfære. . . Jeg følte mig ødelagt ikke - dinner menu kan være lidt større udvalg (jeg er
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Svar fra Ash N, Operations Manager hos Hallmark Hotel Derby Mickleover Court
Svarede d. 3. jul. 2017
Dear hondacrx79, Thank you for your lovely 5 star review following your recent stay. Sounds like you made full use of all of our facilities and made use of our wonderful health club and spa. With regards to our menu, it is worth bearing in mind that if there is something that you fancy that is not on our menu, as long as we are made aware in advance, our chefs would be more than delighted to prepare it for our guests. Thank you once again for your lovely comments and we look forward to welcoming you back to our hotel soon. Warm regards Ash
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Det er trist at se, hvilke var en fantastisk hotel, glider ned mod middelmådig. Personalet er venligt nok, men hotellet er slidt og trænger til en istandsættelse. Maden var ok, men alt for dyre for hvad er pub guf. Men den værste oplevelse ventede 30 minutter til check-in, med
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Svar fra Ash N, Operations Manager hos Hallmark Hotel Derby Mickleover Court
Svarede d. 3. jul. 2017
Dear ulyett, Thank you for your honest review following your recent stay at our hotel. I am sorry to hear that you think our hotel is in need of a revamp. As i am sure that you can appreciate, a property like our's has a planned preventative maintenance schedule in place. This ensures that all areas of the hotel, are given the required due care and attention, on a periodic basis. I will ensure that we revisit our plan and ensure that those areas that require immediate attention, are made a priority. With regards to your delayed check-in experience, please accept my apologies, as this length of wait is unacceptable. I will ensure that we roster the reception team a little more effectively, to ensure that the main reception pinch-points, are adequately covered. We are grateful for your honest comments and do hope that this experience does not deter you from visiting us again the future. We look forward to hopefully welcoming you back to our hotel in the future. Warm regards Ash
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Vi boede på dette hotel i en uge, vi var på besøg i Derby. Vi har ikke besøgt dette hotel i mange år, så det er ret umoderne nu i forhold til andre hoteller vi har boet på. Men personalet var høfligt og hjælpsomt i alle områder. Ved ankomst til er værelset lugtede fugtigt men
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Svar fra Ash N, Operations Manager hos Hallmark Hotel Derby Mickleover Court
Svarede d. 28. jun. 2017
Dear Jo T, Thank you for taking the time to share your experience following your recent stay. I am grateful for your lovely comments about our hotel team, which i will look forward to sharing it with them. Apologies for the inconsistency of replenishments within the room. I will ensure that we focus our efforts moving forward. Great to hear that you thoroughly enjoyed our breakfast offering, which our kitchen team will be delighted to hear after making some small noticeable improvements. Thank you once again for your comments and we look forward to welcoming you back to our hotel. Warm regards Ash
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Billede leveret af ledelsenHallmark Hotel Derby Mickleover Court
Guest room
Check out the room for great opulence
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Do you allow dogs?
Hi Yes dogs are welcome, there is a small charge of £15.00 per night, per dog. Please note we ask dogs are not left unattended in the bedrooms and they are not on the dangerous dogs list. Kind Regards
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Is there a hairdryer in the rooms?
Hi Yes all our guest bedrooms have a hairdryer. kind regards
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At the pool are there dressing gowns & slippers provided? Or do you just get a towel?
Good afternoon Robes and slipper are not provided at the pool, we do provide towels for guest staying over at the hotel. kind regards David
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Could you fit a wheelchair through the door of a executive twin room?
Most doors would be compatible, but I couldn't be sure. Call the hotel I'm sure they would change your room accordingly if one is available
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there is the cloisant suite (spelling maybe incorrect) which has an adjourning door so that may be useful to you
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11
PRISKLASSE
76 $ - 154 $ (Baseret på gennemsnitspriser for et standardværelse)
OGSÅ KENDT SOM
the menzies mickleover court hotel derbythe menzies hotel mickleover
PLACERING
StorbritannienEnglandDerby
ANTAL VÆRELSER
99
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