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Mercure Eastgate Oxford

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Billeder fra rejsende (303)
Værelse og suite (136)
Billeder fra rejsende (303)
Værelse og suite (136)
Spisesal (24)
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Værelser
23. dec.24. dec.
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1 værelse, 2 voksne, 0 børn
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91Fremragende til gående
Vurdering: 91 ud af 100
405restauranterinden for 0,5 km
165seværdighederinden for 0,5 km
Anmeldelser med mere
1.236anmeldelse
344billeder
11Spørgsmål og svar
0værelsestip
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Jeg vil meget anbefale at bo på dette Mercure Eastgate hotel i Oxford, store og bekvemme beliggenhed tæt på shopping, restauranter og alle seværdigheder i Oxford, og ikke at glemme at nævne den fantastiske italienske restaurant, værelset er meget komfortabelt og en god størrelse
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Svar fra ManagerOxford, General Manager hos Mercure Eastgate Oxford
Svarede d. 16. okt. 2018
Dear Kevin S Thank you so much for your kind review, really appreciated and a huge morale boost to the team. Oxford is a fascinating city, full of history, students and various places to see, such as the Ashmoleon Museum and many more. Oxford is a vibrandt city and we are ideally located in the centre directly opposite the main examination hall. I am afraid when the extension to the hotel was added on 20 / 30 years ago for some reason the addition of a lift was never aprt of the plans, however I was pleased that the team helped you. We look forward to welcoming you back in the future. With kind regards Peter Watt General Manager
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+2
Venlig hilsen ved check-in fra Alex og Tereza, men vi fik så nyheden, at vi skulle bære vores kufferter op tre trapper i den nye fløj, hvor der var lidt i vejen for hjælp til rådighed. Absolut at undgås af dem med medicinske forhold. Næste nummer var chiming af Magdalen College B
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Svar fra ManagerOxford, General Manager hos Mercure Eastgate Oxford
Svarede d. 16. okt. 2018
Dear BHewe54 Thank you for your recent review, I was pleased to note that the team on reception made you feel welcome on arrival. The bedrooms at the rear of the hotel are often requested as they are away from the thoroughfare of the city centre of Oxford. The bedrooms were built around 20 years ago and I am afraid that when they were build, a lift was not in the plans. I do apologise for the bells from Magdelan Church, they have been thir a long time and I am afraid some of our guests do like the chimes, sorry. We do hope that we will have the pleasure of welcoming you back to the hotel in the future. With best wishes Peter Watt General Manager
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Undskyld men skuffende. Venligst uvenlig hilsen ved ankomsten, løft ikke arbejde til værelse på 3. sal, halvhjertet tilbud om at bære min kuffert. Sash vindueskabel ødelagt, så kun kunne åbne 1 vindue.
På en positiv note - Et veludstyret værelse trods dets størrelse med køleskab,
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Svar fra ManagerOxford, General Manager hos Mercure Eastgate Oxford
Svarede d. 16. okt. 2018
Dear AB25112 Thank you for your recent review, I am very sorry for the poor welcome that you encountered on arrival, please be assured that this has been addressed with the team. I do apologise for the lack of lift to the third floor, I am afraid it is down to the age and structure of the building as with the windows, some of them are listed and although we have completed a full survey of all windows I am awaiting teh final report, so we may look at what we can or needs doing immediately and the cost. I was pleased to note that you had a nice room with our standard extras. I am a firm believer in the service of breakfast, and often try once a month a cooked breakfast to ensure we maintain a standard, I will be trying our poached eggs over the coming week, I do apologise for their toughness. In closing I trust you had a safe journey home and hope we will have the pleasure of welcoming you back in the future. Regards Peter Watt General Manager
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Dette hotel ligger lige i centrum af Oxford tæt på The High. Samt en bekvem beliggenhed er det et dejligt roligt hotel med gode senge. Morgenmad er kogt til ordre. En af de pænere Mercure er jeg har opholdt sig i.
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Anmeldelsen er indsamlet i samarbejde med Accorhotels.com
Svar fra ManagerOxford, General Manager hos Mercure Eastgate Oxford
Svarede d. 6. okt. 2018
Dear wswain2018 Thank you very much for your kind review, I was pleased to note that you had enjoyed your stay. We are ideally located in the city centre and surrounding by the various colleges of Oxford University and direct opposite the main Examination Hall. We do hope that we will have the pleasure of welcoming you back in the future With kind regards Peter Watt General Manager
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Værelser var ren og opdateret til en høj standard hver dag. Elevatoren går kun til 2. sal, så pas på, hvis du er placeret i 3. sal og har meget bagage mv. Placeringen er fremragende til Oxford, meget tæt på centrum og godt placeret til at se byen. Den største skuffelse var imidle
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Svar fra ManagerOxford, General Manager hos Mercure Eastgate Oxford
Svarede d. 6. okt. 2018
Dear David_B_Lewes Thank you for review of your stay with us at the Eastgate Hotel. Please accept my most sincere apologies for the quality of the breakfast. I have addressed your comments with our Head Chef and he has passed on his personal apologies as well and will he will be taking up the matter with his team and our current suppliers. Unfortunately, owing to the age of the building, we are limited with our lift access but do hope that our Front desk team assisted you with your luggage. I hope that you had a safe journey home. Kind Regards Peter Watt General Manager
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Forrige
Albumkategorier
Alle billederBilleder fra rejsendeVærelse og suiteSpisesal
Comfortable Bedroom
Bathroom has good amenities
view of the car park and bins from the room !
Forrige
One part of the hotel website shows this property has no air-conditioning and one part of the website and that it does have it. I called the 1-800 number and they said no. But, many of these reviews say it does have it. Does the entire hotel have air-conditioning? Or perhaps only a renovated portion? I am not sure why there is confusion. Is air-conditioning even necessary in July? Thanks!
Please can you inform us about car parking at hotel? Are cars secure and the cost of parking for two nights?
sorry for delayed response but there is parking at the side of the hotel which is secure but it costs about 25 pounds a night which I disapprove as a paying hotel guest.
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At what time does the breakfast buffet start usually?
Does the hotel have a fitness facility?
I don't know, either. Sorry.
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Hi sir , I am looking for two bedrooms with connecting door. Do you have such rooms on 24th to 26th dec? Thanks Eve
Dear Eve, Many thanks for your enquiry. We do normally have inter-connecting bedrooms however these have already been booked over the dates requested. If you would like me to quote on 2 bedrooms, allocated next to each other, please do let us know. Kind Regards Reservations
1 stemme
Forrige
ForrigeNæste
11
PRISKLASSE
147 $ - 343 $ (Baseret på gennemsnitspriser for et standardværelse)
OGSÅ KENDT SOM
mercure eastgate oxford hotel oxfordaccor eastgate oxfordmercure oxford
PLACERING
StorbritannienEnglandOxford
ANTAL VÆRELSER
63
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