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St. James's Hotel and Club

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Billeder fra rejsende (263)
Værelse og suite (400)
Spisesal (95)
Udmærkelsescertifikat
Om
Sted
Renlighed
Service
Værdi
Udmærkelsescertifikat
Stedets faciliteter
Roomservice
Restaurant
Gratis højhastighedsinternet (WiFi)
Bar/lounge
Concierge
Flersproget personale
Forretningscenter med internetadgang
Konferencefaciliteter
Lufthavnstransport
Mødelokaler
Morgenmad tilgængelig
Renseri
Røgfrit hotel
Selskabslokale
Vaskeri
Wi-fi på offentlige områder
Vis flere
Værelsesfaciliteter
Aircondition
Ikke-ryger værelser
Suiter
Værd at vide
HOTELSTIL
Hidden Gems
Charmerende
HOTELKLASSE
Hotellinks
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Særpris:285 £ (GBP)
Placering
Fuld visning
100Fremragende til gående
Vurdering: 100 ud af 100
277restauranterinden for 0,5 km
123seværdighederinden for 0,5 km
1.029anmeldelse
732billeder
14Spørgsmål og svar
0værelsestip
Medlemsvurdering
  • 727
  • 209
  • 71
  • 10
  • 12
Tidspunkt på året
Type rejsende
Sprog
  • Flere sprog
  • Filtrér
  • Dansk
Vi boede 5 nætter på hotellet og havde et dejligt værelse. Personalet og beliggenheden er hotellets styrke. Hotellet ligger dejligt tilbagetrukket fra trafikstøj, super centralt tæt på metro, parker og centrum. Personalet er høfligt, opmærksomt og hjælpsomt. Det kan ikke gøres
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Havde vundet en rejse til London med British Airways og ophold på St James Hoetl and Club og det var virkelig et fantastisk hotel. En utrolig charme af underspillet engelsk høflighed. Et smukt og stemningsfuldt hotelværelse … med musik i badeværelset. Morgenmadsrestauranten var
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Disse anmeldelser er maskinoversat fra engelsk. Vis maskinoversættelser?
Vi elsker dette hotel, dets komfortable senge og elegant indretning, og har brugt det to gange. Denne gang havde vi et par klager: badeværelset var ikke op til bunden (lækker vandhaner og et brusebad, der våd gulvet) og der var nogle mindre problemer med husholdning og
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Anmeldelsen er indsamlet i samarbejde med hotellet
Svar fra StJamesHotelandClub, Sales and Marketing Coordinator hos St. James's Hotel and Club
Svarede d. 10. okt. 2018
Dear lentatialessandro, We would like to thank you for taking the time to review St James's Hotel and Club. We must apologise if the bathroom was not up to your expectations during your last visit. We wish we had been made aware of this issue during your stay as it would have been our pleasure to offer you another room. We thank you for your feedback and have made our engineering department aware. We hope to see you again in the near future, Kindest regards, St James's Hotel and Club Team
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Som vi havde travlt. Vi havde ikke tid til at gå over vores regning. Tilsyneladende var vi reserveret gennem 1 street i oktober. Vi havde brug for at tjekke ud på 1 street. Da jeg kaldte denne reservation personligt, var jeg meget eksplicit med mine datoer. Receptionen kaldes en
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Anmeldelsen er indsamlet i samarbejde med hotellet
Dette var vores andet ophold på gaden James og ikke så godt som vores første ophold for tre år siden. Tre år siden var receptionen, værelset, service og restauranten par excellence. Denne gang blev vi sat i værelse 604, som var nær en støjende servicedør og indstillingen varmt
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Svar fra StJamesHotelandClub, Club and Operations Manager hos St. James's Hotel and Club
Svarede d. 3. okt. 2018
Dear Nicholas S, It was indeed a pleasure to have had you stay with us here at The St James Hotel and Club and hope that you had a most enjoyable stay I would like to take this opportunity to assure that all guests comments are taken most seriously with action taken where appropriate Initially Room 604 had been allocated for your stay as it is heavily requested and it is on a high floor and is quiet. However on the first night our Maintenance team needed to access the roof area and this may have disturbed you, but was resolved requiring no further action. However an alternative room was made available the following day and where I believe you would have been most comfortable. I am sorry that you had felt that we were reluctant to move yourselves as this was not the case, but felt that as room 604 is heavily requested and all works had finished you would have had an enjoyable evening. In regards to the hot water, this was checked the following day and was a settings issue. I was disappointed to read that on your return stay the room was not ready until after 17.00 and for which I would like to sincerely apologise. This is out of character with our set standards and has been addressed with the reception team in order to prevent a repeat as our aim is to accommodate guests as soon as possible on arrival. I was also sorry to read that you had not found the restaurant menu to your liking and would welcome your comments to elaborate and discuss with our head chef as feedback is always welcome . Once again it was a pleasure to have had you stay with us here at The St James Hotel and Club and hope that we will be able to welcome you back in the very near future. In the meantime if I can be of any help or assistance please do not hesitate to contact me directly. With sincere and kindest regards, John Hennessy
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Albumkategorier
Alle billederBilleder fra rejsendeVærelse og suiteSpisesalMøde- og festlokalerFamilie- og legeområder
Billede leveret af ledelsenSt. James's Hotel and Club
Penthouse Suite Terrace
Professionelt billede udarbejdet eksklusivt til TripAdvisorSt. James's Hotel and Club
The Westminster Suite (PRE-RENOVATION) at the St. James's Hotel and Club
Professionelt billede udarbejdet eksklusivt til TripAdvisorSt. James's Hotel and Club
The St. James's Suite (PRE-RENOVATION) at the St. James's Hotel and Club
Professionelt billede udarbejdet eksklusivt til TripAdvisorSt. James's Hotel and Club
The Deluxe Suite (PRE-RENOVATION) at the St. James's Hotel and Club
Professionelt billede udarbejdet eksklusivt til TripAdvisorSt. James's Hotel and Club
The Deluxe Suite (PRE-RENOVATION) at the St. James's Hotel and Club
ForrigeNæste
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Is there a bathtub in every room?
I believe that there is unless you stay in the disabled persons room in which case there is a VERY large shower.
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How do you get the luggage to the main floor? Is there a ramp?
They have a very accommodating doorman!
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What is the cancellation policy for reservations?
I have no idea. It probably will depend on your individual reservation.
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does this hotel offer a fitness center or use of a gym in the neighborhood?
Yes
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No. Rooms are too small
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ForrigeNæste
123
ForrigeNæste
11
PRISKLASSE
308 $ - 700 $ (Baseret på gennemsnitspriser for et standardværelse)
OGSÅ KENDT SOM
st jamess hotelst james club londonhotel st jamess
PLACERING
StorbritannienEnglandLondonSt. James's
ANTAL VÆRELSER
60
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