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DoubleTree by Hilton Chester

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Om
Sted
Renlighed
Service
Værdi
GrønneForløbere Bronze-niveau
Stedets faciliteter
Forretningscenter med internetadgang
Gratis parkering
Gratis højhastighedsinternet (WiFi)
Roomservice
Restaurant
Fitnesscenter
Pool
Kørestolsadgang
Bar/lounge
Spa
Renseri
Mødelokaler
Boblebad
Vaskeri
Selskabslokale
Flersproget personale
Konferencefaciliteter
Røgfrit hotel
Opvarmet pool
Indendørs pool
Morgenmad tilgængelig
Vis flere
Værelsesfaciliteter
Suiter
Ikke-ryger værelser
Aircondition
Handikapegnede værelser
Køleskab på værelset
Værd at vide
HOTELSTIL
Sikkert
Parkudsigt
HOTELKLASSE
Hotellinks
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Særtilbud:Klik for at få flere oplysninger.
Hoteltilbud
Anmeldelser med mere
3.550anmeldelser
749billeder
70Spørgsmål og svar
0værelsestip
Medlemsvurdering
  • 1.630
  • 1.070
  • 503
  • 212
  • 135
Tidspunkt på året
Type rejsende
Sprog
  • Flere sprog
  • Filtrér
  • Dansk
Vis anmeldelser, der nævner
Disse anmeldelser er maskinoversat fra engelsk. Vis maskinoversættelser?
Det vanskeligste at komme igennem til spa bogstaveligt talt! Har ikke tal på hvor mange gange han ringede telefonen gennem og i sidste ende, jeg har været nødt til at ty til e-mail kommunikation.

Også forudbetalt for en behandling og dette blev bestridt indtil jeg viste mit kont
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Drøm og spise muligheder for minimal, og vi havde på bestilling fra hovedmenuen i MPW restaurant, som resulterede i ekstra omkostninger på toppen af regningen. Hotelværelser er meget corporate og vil passe en virksomhed besøg, men alt for højtidelig for et weekend ophold. Spa-opl
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Anmeldelsen er indsamlet i samarbejde med DoubleTree by Hilton
Svar fra DoubleTreeChester, Front Office Manager hos DoubleTree by Hilton Chester
Svarede d. 3. jul. 2017
Dear Prestonbubbles2009, Thank you for taking the time to provide the above feedback, it really does go a long way in helping us to further our day to day operation. I am sorry the extensiveness of the menu did not meet expectations on this occasion, our dream and dine package has been live for some time now and has proved very popular with our guests so I will be sure to discuss your points with our executive head chef. You will be pleased to know we are currently extending our bedroom offering which will really enhance our guests experience here at the DoubleTree. Moving forward please feel free to use myself as a direct contact (jayne.cartwright@doubletreechester.com) for any further business you may have at the hotel so I can ensure everything is to your complete satisfaction. Thank you once again and we look forward to welcoming you back to the hotel in the near future.
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Det er et dejligt hotel, 100 % for overnatning og renlighed. Personalet var alle venlige og professionelle, parat til at hjælpe. Vil foreslå en mere varieret menu i bar restaurant, men udover det fantastiske.
Værelserne er pragtfuldt, store og komfortable med en dejlig ensuite
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Anmeldelsen er indsamlet i samarbejde med DoubleTree by Hilton
Vidunderligt ophold , ved ankomst værelset var klar, og velkommen platter af ost og vin på værelset og fødselsdag ønsker for min kone! Presidential Suite glimrende for 2 voksne, 2 børn. Spa indlogerede os alle behandlet meget godt personale, god kan ikke anbefale dette nok
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Fra check-in til at tjekke ud af alt var meget godt om dette hotel. Receptions personale var fremragende. Standard på værelset og faciliteterne var fremragende. Bar og restaurant var førsteklasses. God parkering, nem adgang til 8600, alting godt. En dejlig korte ophold generelt.
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Svar fra DoubleTreeChester, Guest Relations Manager hos DoubleTree by Hilton Chester
Svarede d. 30. jun. 2017
Dear Noel G, Thank you for taking the opportunity to share such a positive review of your recent stay with us. It is always lovely to hear that our guests have enjoyed their time with us, and that our team have made such a positive impression on you. We very much hope to have the opportunity to welcome you back to stay with us in the not too distant future. Warmest Regards
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Forrige
Albumkategorier
Alle billederBilleder fra rejsendeVærelse og suiteSpisesalPool og strandMøde- og festlokaler
Billede leveret af ledelsenDoubleTree by Hilton Chester
Guest room
King size bed
Room 32
Billede leveret af ledelsenDoubleTree by Hilton Chester
Guest room
Forrige
I have stayed here before but cannot remember whether the room rate includes breakfast. I can't seem to find anywhere to enquire on the booking form
Dear drw1950, Thank you for your question. We have a number of different rates available to suit our travellers requirements. We do offer rates which are inclusive of breakfast. When booking online at the Hilton website these will be clearly be indicated as such. If you require further assistance when reserving your room, please contact our in house reservations team either by telephone or by email, who will be delighted to assist. Warmest Regards
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Do you have to pay to use pool? We didn't when we first stayed a couple of years ago but I have read you do now?
We did not use the pool, but I believe it was £15 pp
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To the management at the Double Tree. What would really be useful is if you commented and/or explained yourself to the guests you have clearly let down. I was looking to book a two day spa break and having read some of the most recent reviews and seeing that you couldn't be bothered replying or trying to resolve the issues, there is no way I will be booking or trip with this hotel. I think you owe it to those people to at least reply - you seem more than happy to do so with the good reviews. Totally put off by this.
To be fair they did respond to me and said they would pass my constructive comments to the restaurant manager. Overall it’s a fab place only let down by some poor service and staff. It amazes me that hotel owners spend millions redeveloping a property to a very high standard and then don’t pay to dollar to get good management to run the place. I see it as very shortsighted as a good team could quite easily earn their salaries with extra sales i.e. it was hard work trying to order food and get more drinks!
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Hi, Can you order food in the bar area or do you need to book a table in the restaurant? Thanks
Hi Emsaz83, Thank you for your question. I am pleased to confirm that you can order food in the bar area of the Garden Room.
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What time does the spa open and close?
Dear Ricci J, Thank you for your question. Our club and spa facilities are open from 6.30am until 10pm Monday-Friday and 8am until 8pm Saturdays, Sundays and Bank Holidays. I hope this information is helpful. Warmest Regards
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Forrige
ForrigeNæste
11
PRISKLASSE
94 $ - 229 $ (Baseret på gennemsnitspriser for et standardværelse)
OGSÅ KENDT SOM
doubletree by hilton chester hotel chesterhilton international chesterchester hilton international
PLACERING
StorbritannienEnglandChester
ANTAL VÆRELSER
219
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