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Holiday Inn Kitchener

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Billeder fra rejsende (74)
Værelse og suite (41)
Billeder fra rejsende (74)
Værelse og suite (41)
Spisesal (3)
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Værelser
23. dec.24. dec.
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1 værelse, 2 voksne, 0 børn
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Anmeldelser(137)
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7SRH1
Canada
17940
Anmeldt 13. jun. 2017
Dette sted var i høj grad brug for en renovering, og det er i gang. Jeg var så heldig at bo i deres nyligt opdateret værelse. Stort, lyst badeværelse og king værelse. Der er støj fra trafikeret vej i nærheden, men på værelset varmeapparat/de, at støjen. Standard Holiday Inn hotel.
Dato for ophold: juni 2017
Tak, 7SRH1
Svar fra Managerofthenight, Front Desk Supervisor hos Holiday Inn Kitchener
Svarede d. 15. jun. 2017
Dear 1971_RH, Thank you for sharing your feedback on Tripadvisor. We are so glad to hear that you enjoyed our business tower rooms. The secret to our success is our commitment and dedication to the daily service we provide; as customer satisfaction is our number one priority. Unfortunately, do to our location, we don't always have control over outside noise around our building. We would love to have you stay with us, whenever you are in the Kitchener area. It would be our pleasure to see you again. Sincerely, Tristan Wilkinson, Front Desk Supervisor
Language Weaver
TravelmomOttawa
Ottawa
40
Anmeldt 13. jun. 2017
Vi var her på en gruppe reservation i maj og havde en meget bedre oplevelse så vi gjorde året før. Vores gruppe var i for Ontario Volleyball Provincials igen, og hotellet ser ud til at have gjort siden vores sidste besøg. nogle justeringer

Først og fremmest, ringede jeg på forhånd for at se på at flytte mit værelse til en suite muligheder. Efter en diskussion ved receptionen, agenten foreslog anmoder om en værelse med et køleskab som jeg virkelig havde brug for. Den kundeservice omsorg var helt sikkert pris.

Ved ankomsten havde vi et værelse med et køleskab og en mens vi boede i samme sektion som sidste år, vi havde et bedre værelse med udsigt over gården. Derudover var der en pakke med en køligere taske, vand og til Gatoraid for min atlet - flot finish!

Morgenmaden var godt organiseret med en liste over alle værelserne reserverede gennem æg så der var ingen tilfældig gebyrer på hotellet regning, som var tilfældet de forrige år.

Samlet erfaring, denne gang var meget bedre - og jeg ville være glad for at vende tilbage til dette hotel igen i fremtiden.
Dato for ophold: maj 2017
Tak, TravelmomOttawa
Svar fra Managerofthenight, Front Desk Supervisor hos Holiday Inn Kitchener
Svarede d. 15. jun. 2017
Dear TravelmomOttawa, It was very kind of you to take a few minutes out of your busy schedule to share your experience on Tripadvisor. We are so happy to read that your overall experience was great overall during the OVA tournament. We also appreciated knowing how helpful and efficient our front desk team was during check in. It gives us great satisfaction to know our team pulled together for our guests when it was needed. The kitchen team have done a phenomenal job keeping all the teams well fed because it’s our goal to provide energy and nutrition for players for their games. We hope you had a great tournament and can't wait to welcome you back again next year. Sincerely, Tristan Wilkinson, Front Desk Supervisor
Language Weaver
neverfindone
Grand Haven, Michigan
10918
Anmeldt 27. maj 2017fra mobile enheder
Kosmetik er bedre på indersiden, hvor det gælder. Det virker temmelig rent bortset fra lange, mørke hår på badeværelsesgulvet. . . Hvis den er fra rengøringspersonale. Dejligt fast seng, god størrelse badeværelse, meget rart at have ekstra bord plads til bagage. . Jeg hader at lægge det på gulvet. Masser af plads til 2 king værelse. Klimaanlægget er lidt på den larmende side. . . .
Dato for ophold: maj 2017
Tak, neverfindone
Svar fra Managerofthenight, Front Desk Supervisor hos Holiday Inn Kitchener
Svarede d. 31. maj 2017
Dear Neverfindone, We would like to extend our great appreciation to you, for sharing your kind comments with other Tripadvisor readers. Thank you for choosing the Holiday Inn Kitchener for your stay. We especially enjoyed reading that you enjoyed the extra room that was provided in our traditional King room. I am sorry to hear that the cleanliness of the room was not up to our high standards, I will definitely, follow up with with my housekeeping manager, Grace Friel on this matter. The Holiday Inn Kitchener family thanks you for your business; it would be a pleasure to welcome you again in the future. Sincerely, Tristan Wilkinson, Front Desk Supervisor
Language Weaver
FarnorthGold
North Bay
9018
Anmeldt 17. maj 2017
Vi har boet her før, men hotellet undergår en opgradering og denne runde vi havde en af deres moderniserede værelser. Alt var rent, roligt, og meget godt. Især var den opvarmede vaskerum gulv pænt! Det var en dejlig første gang for os til et hotel. Den bar restaurant har et begrænset menu, men en, der er rimeligt for en hurtig frokost. Det har også et lille udvalg af craft fadøl. Et godt sted at bo.
Dato for ophold: april 2017
Tak, FarnorthGold
Svar fra Managerofthenight, Front Desk Supervisor hos Holiday Inn Kitchener
Svarede d. 19. maj 2017
Dear FarnorthGold, We would like to extend our great appreciation to you, for sharing this wonderful comment with other Tripadvisor readers. We pride ourselves on going the extra mile to ensure you had a comfortable and memorable stay. We especially enjoyed reading that you enjoyed the tower room you were in. We are truly humbled by your appreciation of all the things our Hotel had to offer. It means a lot to all of us to know your time with us was so enjoyable. We thank you FarNorthGold, your review was a joy to read. Sincerely, Tristan Wilkinson, Front Desk Supervisor
Language Weaver
Suzy B
Toronto, Canada
179
Anmeldt 24. apr. 2017
Badeværelset er så lille, at man kan vaske og børste mens på toilettet og barbering benene i badekarret. Værelset er også lille og umoderne. Prisen er $150 pr. nat. Bo et andet værd $ 150. Dette hotel er ikke.
Dato for ophold: april 2017
1 Tak, Suzy B
Svar fra Managerofthenight, Front Desk Supervisor hos Holiday Inn Kitchener
Svarede d. 26. apr. 2017
Dear 824suzyb, I would like to send you a personal thank you for the comments you gave us on Tripadvisor concerning your stay at the Holiday Inn Kitchener. I am very disappointed that your experience was not up to our standards. It is only by hearing guest comments that we can make changes in the way that we do business to improve our service levels in all areas. As a Quality Excellence Award Winning hotel our team is completely committed to ensuring that all of our guests enjoy a superior level of service during their stay with us and it is very disappointing when we fail to carry that promise through. Further, I would like to invite you to give us another opportunity to demonstrate the product and services we are used to providing to our guests. I am very sorry that we were unable to provide this to you during your recent visit. Thank you again for your feedback. We would be more than happy to welcome you again. Sincerely, Tristan Wilkinson, Front Desk Supervisor
Language Weaver
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PRISKLASSE
70 $ - 124 $ (Baseret på gennemsnitspriser for et standardværelse)
OGSÅ KENDT SOM
holiday inn kitchener hotel kitchenerkitchener holiday inn
PLACERING
CanadaOntarioRegion of WaterlooKitchener
ANTAL VÆRELSER
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