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Billeder fra rejsende (323)
Værelse og suite (235)
Pool og strand (92)
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10th Street, between 1st Avenue and the Beach On The Beach, Playa del Carmen 77710 Mexico
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Cozumel Lufthavn19 km
Cancun Lufthavn50 km
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Vi plejede at bo i El Faro Hotel, langt tilbage før det blev desværre revet ned og erstattet af residenterne. Før hver tur til Playa undersøger jeg de gamle og nye muligheder for strandhoteller. Men efter afvejning af alle muligheder, slutter jeg med at booke en ejerlejlighed på
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Svar fra ElFaroHOA, Manager hos Residences El Faro
Svarede for 3 uger siden
Thank you for your review on Tripadvisor, it was detailed and thorough and we are pleased to know for all the reasons mentioned you continue to stay with us. We hope that continues. Best wishes for all your future travels.
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Vi holdt her 6 nætter i en 2 soveværelse enhed, som vi reserverede på AirBnB gennem Mercedes. Var en stor mulighed for os som vi havde et køleskab og et fuldt udstyret køkken. Privat transport fra lufthavnen (ca. 50 minutters kørsel) er $ 80 for to personer. Ville være let at få
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Svar fra ElFaroHOA, Manager hos Residences El Faro
Svarede d. 10. dec. 2018
Thank you for your Tripadvisor review, it is very thorough and no doubt beneficial for anyone considering travelling to Playa del Carmen and staying with us at Residences El Faro. We hope to have you stay with us again and wish you all the best for your future travels.
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+7
Pool vil skære dine børn hænder et feed dårlig Personale gør ikke noget Hvis du vil have dine børn i en pool, der er fulde af blod fra andre blødninger, går folk på el faro Hvis du vil bekymre dig om dine børn at få blod, skal du gå til el faro
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Svar fra ElFaroHOA, General Manager hos Residences El Faro
Svarede d. 4. dec. 2018
Greetings from Residences El Faro and thank you for your review, which we were expecting to receive. It is rather deceiving considering your information is not completely accurate. Let's start with 'staff doesn't care'. From the moment you made your formal complaint regarding the experience your children had with blisters from playing on the island in the middle of the pool, we spoke to you twice and to your property manager. You said you were not seeking compensation, and we did offer something to say we did receive your complaint and listened to what you had to say. Your children experienced blisters from playing in the pool, to say that the pool is 'full of blood from other bleeding people' is incorrect, but despite erroneous information, as we discussed with you, everyone is allowed their review. So we thank you for placing your comments on Tripadvisor and wish you well in your future travels.
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Først de gode: - Fantastisk beliggenhed lige ved stranden - god sikkerhed, sikkerhedsvagter meget synlig dag & nat - Dejlig pool Nu de dårlige - Denne enhed er nogle alvorlige vvs problemer på, vil det store badeværelse lugter som en kloak! ! ! En gæst bath er dårligt, men
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Svar fra ElFaroHOA, General Manager hos Residences El Faro
Svarede d. 3. jul. 2017
Thank you for your comments regarding your experience during your stay, the Home Owner's Association takes care of all common areas and as such can only comment on points mentioned outside of the unit. The restaurant has been closed for two years, their front doors in the lobby area are closed, and are not a passage to the pool. Guests may access the pool from different areas, they are not meant to access it from those doors. We have washrooms for guests outside just near the security booth and on the first floor near the pool area. The bathrooms in the basement are for use by the restaurant and have not bee in use since it closed. Until such time that the restaurant is open again there is Zenzi restaurant right next door, easily accessible from the pool area. Due to work done on the pool area one Monday morning we had to shut off the water for three hours, advance notice was provided, and we do apologize for the inconvenience.
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Virkelig dejligt sted, meget roligt, tæt på alt, at bo her, vil spare penge på nogle få ting, du kan gå til alle steder, du kan købe til at forberedelses din egen mad, du har et køkken, og den store køleskab der, der var så alt er fint
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Albumkategorier
Alle billederBilleder fra rejsendeVærelse og suitePool og strandSpisesalMøde- og festlokalerFamilie- og legeområder
Professionelt billede udarbejdet eksklusivt til TripAdvisorResidences El Faro
The Two-Bedroom Condo at the Residences El Faro
Professionelt billede udarbejdet eksklusivt til TripAdvisorResidences El Faro
The Two-Bedroom Condo at the Residences El Faro
Professionelt billede udarbejdet eksklusivt til TripAdvisorResidences El Faro
The Two-Bedroom Condo at the Residences El Faro
Professionelt billede udarbejdet eksklusivt til TripAdvisorResidences El Faro
The Two-Bedroom Condo at the Residences El Faro
Professionelt billede udarbejdet eksklusivt til TripAdvisorResidences El Faro
The Three-Bedroom Condo at the Residences El Faro
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12345647
Gracias por su mensaje. Desde febrero 2018 hemos tenido sargasso en todo Playa, cuando baja la temperatura no hay, cuando hace calor o lluvia hay saragasso. El municipio lo limpia diario, a veces es poco, a veces mas. La playa esta amplia, nosotros tenemos camastros y sombrillas en la playa.
0 stemmer
Greetings from Playa, and thank you for your message. Silvia and her staff at Dream Zone Travel Mexico are right next door, so perfectly located to assist her guests staying at El Faro. Feel free to reserve with her, she takes good care of her renters.
0 stemmer
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Are refreshments (bar) available poolside/beach?
We made the walmart trek, also there are delivery services, we had our condo stocked, but I also walked next door for mixed drinks.
0 stemmer
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Greetings from Playa, we look forward to having you here. If the condominium you rented is occupied on the day you arrive you would not have access to the common areas and pool until the guests staying in the unit leave. Most property managers have a 11am departure time, so you shouldn't have to wait long. We have a laundry room and tokens may be purchased at the front desk. If you need any further information please contact us at elfaroconcierge at gmail.
0 stemmer
If I'm staying at surf 308 do we go straight to the complex to check in??
Greetings from Playa and thank you for your inquiry. Surf 308 is managed by Rentals Your Way whose concierge is on site, so yes, you would come straight to the property to do your check in. Please let us know if you need any further assistance.
1 stemme
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12345610
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11
PRISKLASSE
167 $ - 521 $ (Baseret på gennemsnitspriser for et standardværelse)
OGSÅ KENDT SOM
encanto el faro hotel playa del carmen
TIDLIGERE KENDT SOM
Encanto El Faro
PLACERING
MexicoYucatan halvøenQuintana RooRiviera MayaPlaya del Carmen
ANTAL VÆRELSER
65
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