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126billeder
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Chris og Michelle er fantastiske værter. Fra det øjeblik vi ankom fik de os til at føle os velkomne, opholdsstue med være og være er smagfuldt indrettet med fantastisk originale kunstværker malet og tegnet af værten Michelle. Michelle sælger hendes kunst og jeg var fristet til at
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Svar fra Michelle B, Owner hos Tirimoana House
Svarede d. 2. jun. 2017
Hi Andrew G Thank you for taking the time to review your stay. We are delighted that you found our services, facilities and hospitality all to your liking. Your feedback and your comments are very much appreciated. Thank you for choosing to stay at Tirimoana House; it was a pleasure to meet you and we look forward to the opportunity of making you welcome when you next visit the Marlborough Sounds Kind regards, Michelle
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+4
Jeg følte mig meget svigtet. Jeg bestilte en weekendtur til min mands 40-års fødselsdag. Vores værelse var lurvet. med afskallet tapet, og elektrisk kande placeret på vindueskarmen. En gammel garderobeskab med skydedøre havde været delt i et toilet samt et klædeskab, så du enten
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Svar fra Michelle B, Owner hos Tirimoana House
Svarede d. 25. maj 2017
Hello Jenny & Stan W, I am shocked by your deceitful review, coupled with your attempt to denigrate both me and my B&B Lodge. Curious to note you waited almost 4 months before posting this review. Let's get the facts clear; You booked 2 nights accommodation to stay in early February via our booking partner, Booking.com On arrival there was no indication given of any issue or concern with the room or general facilities. It was not until the next morning at Breakfast you advised me that Tirimoana House was not providing the level of luxury you were seeking. At this point you will recall I extended a very genuine apology and stated if you did not wish to stay I would cancel the booking. I again apologised for not meeting your 5Star expectations and advised there would be NO CHARGE for the second night. This you accepted and checked-out. In regard to Dinner I have no record of a reservation or a mention of your Husband's Birthday until you arrived, which as I recall was in the early evening. Had I been informed at the time of your instigating the booking I would have, as with all Guest's celebrating a Birthday, prepared a special menu, provided a small home baked Birthday Cake and dressed the seat and table position accordingly. Also your expectation that a full A'la Carte Restaurant was operating in a 5 Room B&B Lodge defies logic and belief. If you genuinely owned and operated a B&B you would well know the limitations of describing services and facilities on OTA sites. Tirimoana House has been the recipient of a number of awards including two Tripadvisor Certificates of Excellence (2014 & 2016). Despite your condemnation of my business, many Guests have posted positive and sometimes humbling reviews in support of my efforts, coupled with the services and facilities Tirimoana House offers. Finally and I say again, if you genuinely owned a B&B you would know and understand the impacts of a poor review and even worse, the compounding impacts of a dishonest and deceitful review. Given my care, concern and willingness to release you from all booking obligations and offer you a refund surely demonstrates my professional conduct as a Host and my honesty in business. Sincerely, Michelle B Owner
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The Marlborough lyder er en af de store uberørte dele af fra NZ. Masser af millioner år gamle indfødte skove, uberørte vande, altid skiftende udsigt. Dette. house og Michelle var meget imødekommende med fantastisk morgenmad, en fremragende middag og et meget komfortabelt værelse.
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Svar fra Ilmondoboutiquehotel, Owner hos Tirimoana House
Svarede d. 19. apr. 2017
Hi troppodon, Thank you for posting a review of your stay. I am delighted you found everything to your satisfaction. The Marlborough Sounds is as you have described and I feel very privileged to live in this Paradise. It was a pleasure to offer you our hospitality and I thank you for choosing to stay at Tirimoana House. Best wishes for your ongoing travels, Kind regards, Michelle
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+5
Dette er et af de mest smagfuldt indrettede være&være vi har boet på. Vi kan fortælle fra udsmykningen detaljer i vores værelse/stue (masser af smukke malerier og opmærksomhed på små detaljer) til den høje kvalitet badekar produkter, der anvendes til Michelle sætter spisebord (fr
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Svar fra Ilmondoboutiquehotel, Owner hos Tirimoana House
Svarede d. 19. apr. 2017
Hello Keira C Thank you for posting such a wonderful review. I am humbled by your comments, but also delighted you have enjoyed our services, facilities and hospitality. It was a pleasure to make you welcome and I sincerely look forward to seeing you when you next visit the Marlborough Sounds. Kind regards, Michelle
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Værelserne var gode, som var Michelle's lounge, prydet med hendes forskellige kunst og håndværk arbejde. Hendes morgenmad, der serveres på verandaen når det er muligt, var oprindelig og vidunderligt. Michelle selv var varm, snakkende og hjælpsomme - vi havde mødt en anden ven. En
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Svar fra Michelle B, Owner hos Tirimoana House
Svarede d. 1. apr. 2017
Hi Yorkshirelad64 Thank you sincerely for your feedback and comments. I am delighted you have enjoyed your stay and that you found our services, facilities and location, all to your liking. It was a pleasure to offer you our hospitality. Enjoy the remainder of your travels and thank you for choosing to stay at Tirimoana House. Kind regards, Michelle
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Forrige
Albumkategorier
Alle billederBilleder fra rejsendeVærelse og suiteSpisesalPool og strandFamilie- og legeområder
Billede leveret af ledelsenTirimoana House
Billede leveret af ledelsenTirimoana House
All rooms have stunning views of The Queen Charlotte Sound
Billede leveret af ledelsenTirimoana House
All rooms have a private deck with stunning views of the Queen Charlotte Sound.
Forrige
ForrigeNæste
11
PRISKLASSE
190 $ - 264 $ (Baseret på gennemsnitspriser for et standardværelse)
OGSÅ KENDT SOM
tirimoana house hotel picton
PLACERING
New ZealandSouth IslandMarlborough RegionAnakiwa
ANTAL VÆRELSER
4
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