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Paradisus Palma Real Golf & Spa Resort

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Billeder fra rejsende (9535)
360
Panoramabilleder (4)
Billeder fra rejsende (9535)
360
Panoramabilleder (4)
Værelse og suite (1309)
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Værelser
23. dec.24. dec.
|
1 værelse, 2 voksne, 0 børn
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Om
Sted
Renlighed
Service
Værdi
Udmærkelsescertifikat
GrønneForløbere Sølv-niveau
Stedets faciliteter
Pool
Forretningscenter med internetadgang
Fitnesscenter
Restaurant
Gratis parkering
Aktiviteter for børn (børne-/familievenligt sted)
Kørestolsadgang
Bar/lounge
Spa
Casino og spil
Morgenmad inkluderet
Boblebad
Golfbane
Vaskeri
Gratis internet
Mødelokaler
Tennisbane
Concierge
Selskabslokale
Flersproget personale
Konferencefaciliteter
Børnepasning
Voksenpool
Udendørs pool
Morgenmad tilgængelig
Vis flere
Værelsesfaciliteter
Suiter
Aircondition
Familieværelser
Tilgængelige rygerværelser
Handikapegnede værelser
Køleskab på værelset
Minibar
Værd at vide
HOTELSTIL
Forretningsrejsende
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12.743anmeldelser
10.484billeder
627Spørgsmål og svar
0værelsestip
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Disse anmeldelser er maskinoversat fra engelsk. Vis maskinoversættelser?
Fremragende service fra Gabriel og George. Gjorde vores ferie meget speciel og ubekymret. Stranden var tang dækket og så var vandet da vi først ankom, men det ryddet op og var vidunderligt. Mad og drikke var meget god og masser af det.
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Svar fra Roam788024, Guest Experience Director hos Paradisus Palma Real Golf & Spa Resort
Svarede d. 6. okt. 2018
Dear Joe, We are so glad to hear of the amazing time you had while staying at Paradisus Palma Real and, for that matter, we thank you sincerely for the time you invested to share your comments with us and other travelers. It is a pleasure to know that you were able to enjoy the crystal blue water of our beach and that our team, specifically, Gabriel and George, offered you an outstanding service. Rest assured, we will surely share your compliments and gratitude with them. Hopefully, we will be welcoming you again in the near future. Your family at Paradisus will be awaiting your return. Warm Regards, Guest Experience Director
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Lige vendt tilbage fra en piger tur og havde lidt sjov på Paradisus Palma Real. Tjenesten var ikke godt at starte. . . ingen syntes at vide, hvor man skal tage os & modtagelse var ikke meget venlig. MEN heldigvis situationen forbedret & vi havde nogle *** fremragende, meget opmær
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Svar fra Roam788024, Guest Experience Director hos Paradisus Palma Real Golf & Spa Resort
Svarede d. 5. okt. 2018
Dear Guest, I would like to extend my gratitude to you for the detailed description of your vacation time at our resort. Furthermore, we truly appreciate the precious time you invested to share your comments with us. We strive to offer you a memorable experience and I truly apologize if we did not meet all your expectations. I am sorry specially for the initial difficulties you encountered at the beginning of your trip. However, I am very glad to know that our team went the extra mile to change the outcome of your experience and offer you an outstanding service. For that matter, it will be a pleasure to share your comments with Freddy, Nixon and Jean. Thanks a lot for all your comments and for bringing to us your concerns regarding some of our services. Please, be certain, your suggestions will be shared with our management, as our goal is to provide a memorable vacation time to all our guests. I really hope you change your mind and come visit us again, so we can offer you the unforgettable experience you deserve. Warm Regards, Guest Experience Director
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Jeg havde en vidunderlig oplevelse på hotellet. Hotellets personale var meget venlig. Pool, værelse og andre faciliteter var smukke. Jeg havde også en situation, hvor jeg havde brug for øjeblikkelig skræddersyning af tjenester til min brudepige kjole og de var i stand til at find
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Svar fra Roam788024, Guest Experience Director hos Paradisus Palma Real Golf & Spa Resort
Svarede d. 3. okt. 2018
Dear Guest, I would like to start by thanking you for your awesome and sincere review. We are extremely glad to know you had a wonderful experience at Paradisus Palma Real. Furthermore, it is an honor that our team was able to help you with last minute tailoring services. We strive to offer you a memorable vacation time and we are delighted to realize we achieved our purpose during your stay. We count ourselves lucky for guests like you and look forward to your next visit. Our team will be awaiting your return, Warm Regards, Guest Experience Director
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Samlet god tur. . . Underholdningspersonalet tog noget af smerten væk fra døren 3030, der ikke blev rettet. Fuglene i spiseområdet er et andet problem. Overvej venligst at slå brillerne, kopperne og pakke sølvtøj sammen med servietterne.
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Anmeldelsen er indsamlet i samarbejde med Meliá Hotels International
Svar fra Roam788024, Guest Experience Director hos Paradisus Palma Real Golf & Spa Resort
Svarede d. 2. okt. 2018
Dear Guest, I would like to thank you for choosing our hotel to celebrate your mother-in-law’s birthday. We are glad to know that, overall, you enjoyed your experience at Paradisus Palma Real. I apologize for the inconveniences with the door in your room. We will investigate this further with our maintenance department, in order to prevent similar situations in the future. Thanks for bringing to our attention your concerns regarding birds in the restaurant and your suggestions for the table setting. Rest assured, the health and well-being of our guests is our priority and, in this sense we implement different measures to ensure the appropriate preparation and presentation techniques of our food. We appreciate your suggestions and we will certainly share them with our management. We really hope to welcome you back in the near future. Your family at Paradisus will be awaiting your return. Warm Regards, Guest Experience Director
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Vi besøgte først Paradisus i februar 2017 med vores 1. 5 år gamle datter blev helt forelsket i bygningen, service og stemning i udvej, nydt hvert sekund af vores altomfattende 1 ugers ophold, elskede udvej så meget, at vi reserverede igen i september 2018 og specielt bragt vores
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Svar fra Roam788024, Guest Experience Director hos Paradisus Palma Real Golf & Spa Resort
Svarede d. 1. okt. 2018
Dear Guest, Allow me to thank you for your review. We truly appreciate your sincere words, as well as the valuable time you dedicated to share your thoughts with us. Thanks for choosing us as your vacation destination for the second time. We feel honored! However, I apologize if this time you did not enjoy fully your time at our resort. I am sorry for the different inconveniences and would like to assure you that we will discuss your remarks with the departments involved. On the other hand, I would like to extend my gratitude to you for your appreciation of the warm, helpful and professional attitude of some of the members of our team. It will be a pleasure to share your compliments and gratitude with Sandy Gil, Jean Marcos and our waiters at the swim up bar. Please, rest assured, our goal is to offer our guests a memorable experience and your suggestions and opinions help us greatly to achieve our purpose. For that matter, we will share your comments with our management, so hopefully next time you visit us, you will enjoy fully your trip in a warm, relaxing and paradisiacal atmosphere. Warm Regards, Guest Experience Director
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Forrige
Albumkategorier
Alle billederBilleder fra rejsendePool og strandVærelse og suiteSpisesalFamilie- og legeområderMøde- og festlokaler
Professionelt billede udarbejdet eksklusivt til TripAdvisorParadisus Palma Real Golf & Spa Resort
The One Bedroom Master Suite at the Paradisus Palma Real Golf & Spa Resort
Professionelt billede udarbejdet eksklusivt til TripAdvisorParadisus Palma Real Golf & Spa Resort
The One Bedroom Master Suite at the Paradisus Palma Real Golf & Spa Resort
Professionelt billede udarbejdet eksklusivt til TripAdvisorParadisus Palma Real Golf & Spa Resort
Deluxe Junior Suite Garden View at the Paradisus Palma Real Golf & Spa Resort
Garden Gazebo
Biggest bed I've ever slept in
Forrige
I’ve been to this resort 3 times because it was fabulous. Last July I was there booked in royal service and my room was broken into twice. The service was horrible at restaurants. We kept hearing and reading about management change and the staff wasn’t happy. Has anyone stayed recently? How has service been? Thanks in advance.
After reading a bunch of reviews (admittedly, not all of them) and sifting thru their web site, I still, can not figure out if scuba diving is included in All Inclusive package or (as I suspect) an outsourced, extra charge activity? Please, share if you have a first hand experience with the matter.
It is not included, you can buy an excursion through them (at a markup), or do your own research and find a company directly.
2 stemmer
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Hola Disponen de WiFi gratis? En todo el resort ( incluido habitaciones ), o solo zonas comunes. Gracias.
Es una de las pocas cosas que funcionan
1 stemme
Vis alle svar
Does anyone have a email address I could send room requests to prior to arriving to the hotel?
Can you use the “ Bali beds” on the beach if you are NOT a royal service guest? Referring to the beds under the huts
No, I don't believe so, as they are located at the part of the beach exclusive to Royal Service
0 stemmer
Forrige
ForrigeNæste
11
PRISKLASSE
266 $ - 926 $ (Baseret på gennemsnitspriser for et standardværelse)
OGSÅ KENDT SOM
paradisus palma real hotel punta canaparadisus palma real punta canaparadisus punta canaparadisus palma real resortpunta cana paradisusparadisus hotel punta cana
PLACERING
Caribien Den Dominikanske RepublikLa Altagracia ProvincePunta Cana
ANTAL VÆRELSER
554
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