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Admiral's Inn & Gunpowder Suites

Billeder fra rejsende (159)
Værelse og suite (91)
Spisesal (37)
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275anmeldelser
355billeder
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+4
Boede i en ny leder suite for et par nætter. Venlige indtjekning og en sjov transfer fra hovedbygningen til leder-suite med båd ( 1 minut). Opbevaring af ankom via bil. Var vild med de rummelige værelser, himmelseng, stort badeværelse og udsigt over vandet og både. Meget
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Vi boede der i et deluxe-suite i af bådhuset, med en stor udsigt over bugten. Vi nød at gå rundt i Nelson, s Dockyard og historie. Vi vandrede fra fort Berkley til duer strand, dejlig udsigt og en god træning! Tip: Tag insektspray!
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+6
Vi tilbragte 2 nætter i Deluxe Suite, så vi flygtede (til langt bedre South Point) . Her den triste historie. Det sengetøj og puder var beskidt af en anden gæst, men var ikke blevet ændret til den næste nat. Sofaerne var beskidt. Fra den bruser kom kun få vand at gøre oplevelsen
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Svar fra Admirals I, Manager hos Admiral's Inn & Gunpowder Suites
Svarede d. 12. jun. 2017
We are truly sorry that you did not enjoy your stay with us. We strive to make every guest’s stay with us enjoyable and, as a boutique property, we go out of our way to please our guests. We were extremely surprised and saddened by your review as you talked to several members of staff including Lynda when you had dinner, the owner Paul on both mornings and Kemlin at the front desk several times and you never mentioned any issues with the room or your stay to any of them. You stayed for the 2 nights initially booked. If the experience was as negative as you indicate in your review we would think you might have asked to leave early or at a minimum mentioned to someone that you were dissatisfied. We find your complaint about the dirty sheets and bed cover very odd and totally out of keeping with our standards and other guest experiences. We get very strong ratings for cleanliness – 9.3 - and have never had a similar complaint. We cannot understand why anyone would take photos of dirty bedsheets and then sleep in them? We never received a request from you to change the sheets which strikes us as extremely odd. Regarding the water pressure there were no complaints from other guests in the same building but again, if you thought the waterflow insufficient, we would have done our utmost to rectify it if you had let us know. Far from complaining to staff you told Lynda how much you enjoyed your dinner and you left a generous tip which would hardly lead us to believe that you were dissatisfied. You mention the curtains bothering you during your meal and Lynda did offer to move you to another waterfront table but you chose to stay in the waterfront gazebo which is a beautiful, private dining setting. Regarding your other points we do provide complimentary water in a Brita filter in your room because we are focused on being ecologically sensitive and we do not want to contribute to the accumulation of plastic bottles littering the oceans. We also provide complimentary tea and coffee in the Loft Suite as well as complimentary kayaks, snorkeling gear and boat ride to the reef and beach. The housekeepers do turn off the AC if you are out of the room as the AC is very efficient and cools the rooms down very fast when you return and we do not think it is great to contribute to global warming by running the AC all day when you are not in your room. However, if you had mentioned to us that you would like it to be left on we would have done so. We are here to make your stay enjoyable and our staff receive very strong reviews for doing just that but it makes our job much harder if you tell us everything is fine when you don’t think it is. We would have gladly rectified all your concerns if you had given us a chance. We are sure we could have made your stay a great one like the vast majority of our guests if you had given us the opportunity. We are truly saddened that we were not able to do so as we love making our guests happy.
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En smuk beliggenhed og udsigt over de omkringliggende dale, en fremragende og uendeligt store pool med Boom Boom restaurant/bar, meget venlige og hjælpsomme personale, hvad mere kan man ønske? Priserne er rimelige, og begge søjler & Boom restauranter tilbyder meget god mad,
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Frokost for os og et meget fint. Vi sad lige ved vandet, der er perfekt til en afslappet frokost. Frøken 4 nød sin Mojito, Kalamarien tilbud, grillede rejer helt lave som var min Admiral's burger. Priserne var rimelige, servicen var god. Dejligt sted til frokost.
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Forrige
Albumkategorier
Alle billederBilleder fra rejsendeVærelse og suiteSpisesalPool og strandFamilie- og legeområder
Professionelt billede udarbejdet eksklusivt til TripAdvisorAdmiral's Inn & Gunpowder Suites
The Superior Room with Harbour View at the Admiral's Inn & Gunpowder Suites
Professionelt billede udarbejdet eksklusivt til TripAdvisorAdmiral's Inn & Gunpowder Suites
The Gunpowder Suite 2 at the Admiral's Inn & Gunpowder Suites
Professionelt billede udarbejdet eksklusivt til TripAdvisorAdmiral's Inn & Gunpowder Suites
The Gunpowder Suite 2 at the Admiral's Inn & Gunpowder Suites
Professionelt billede udarbejdet eksklusivt til TripAdvisorAdmiral's Inn & Gunpowder Suites
The Gunpowder Suite 1 at the Admiral's Inn & Gunpowder Suites
Panorama from Gunpowder Suites
ForrigeNæste
12345619
No coffee, no fridge but yes to the others
0 stemmer
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Is this package all inclusive?
There are no all inclusive packages at the Admiral's Inn. Plenty of eateries to choose from around English Harbour and Falmouth Harbour
0 stemmer
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HI - What's the charge for a taxi ride from the airport to the Admital's Inn?
Dear Klaus The cost is US$32 for up to 4 people. Please let us know if you would like to book a room or make a reservation at one of our 2 restaurants. If you are interested we can send you a picture deck about the hotel which will provide you with a bit more information. Kind Regards, Astrid
-1 stemmer
ForrigeNæste
11
PRISKLASSE
238 $ - 618 $ (Baseret på gennemsnitspriser for et standardværelse)
OGSÅ KENDT SOM
the admiral`s hotel nelson`s dockyard national park
PLACERING
Caribien Antigua og BarbudaAntiguaSaint Paul ParishEnglish Harbour
ANTAL VÆRELSER
30
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