The Roatan Chocolate Factory
The Roatan Chocolate Factory
4.5
07:30-18:00
Mandag
07:30 - 18:00
Tirsdag
07:30 - 18:00
Onsdag
07:30 - 18:00
Torsdag
07:30 - 18:00
Fredag
07:30 - 18:00
Lørdag
07:30 - 18:00
Søndag
08:00 - 17:00
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4.5
259 anmeldelser
Fremragende
190
Meget godt
48
Gennemsnitligt
9
DÃ¥rlig
5
Frygtelig
7
mmbarrett23
Bellingham, WA18 bidrag
aug. 2023 • Venner
Do not waste your money! The chocolate was terrible and tasted like wax. We spend a ton of money and wish we hadn't. They let you sample the varieties chocolate before you buy it, which was nice. We bought small bars of many different varieties including gift boxes to give as gifts. What a disappointment to discover the bars of chocolate we bought tasted NOTHING like the samples!
Skrevet d. 5. oktober 2023
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af et Tripadvisor-medlem og ikke af Tripadvisor LLC. Vi udfører kontrol på anmeldelser.
AJ M
Scottsdale, AZ107 bidrag
sep. 2023 • Par
We did the two-hour chocolate making tour with Dani. He made the time fly by as he told us the history of chocolate and guided us through the process. We came home with two large, dark chocolate bars. It was so much fun! I highly recommend it.
Skrevet d. 4. oktober 2023
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af et Tripadvisor-medlem og ikke af Tripadvisor LLC. Vi udfører kontrol på anmeldelser.
kranzo
Minnesota City, MN51 bidrag
apr. 2023 • Par
The tour was boring and uninformative. The chocolate that we bought there was so expensive, which would have been OK if it had been better. Every single "flavor" we got was so bad we could not eat it.
Skrevet d. 3. oktober 2023
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Tiffany B
6 bidrag
aug. 2023 • Alene
The store sells authentic chocolate without sugar that tastes pure and delicious. They also sell cacao beans, coffee, and cocoa butter. I visited the store and tasted different chocolate samples. They were so good, I bought 6 bars! You have to taste Honduran chocolate- so yummy!
Skrevet d. 31. august 2023
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CasandraTP
Sydney, Australien1.053 bidrag
jul. 2023 • Familierejse
Situated just opposite the ocean, this pit stop on our tour is worth a visit. Upstairs is where they make the chocolate and you get an interesting explanation on how it is made. Best bit is you get to try all the chocolate. Our favourite was the salted chocolate. Downstairs is a little cafe if you have time.
Skrevet d. 15. juli 2023
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Holly F
5 bidrag
nov. 2022 • Familierejse
The Chocolate factory tour was my favorite part of our Honduras visit! We bought 4 chocolate bars to take home. Did you know good chocolate does not melt?! These candy bars were so good that I had allowed myself a little every day just to make them last! I was so excited to see they now sell them online. I will be a regular customer!
Skrevet d. 22. juni 2023
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Michael K
Florida77 bidrag
maj 2023 • Par
Wow! As like everyone on the west end, the staff was welcoming, friendly & helpful. Since my wife & I are dark chocolate fans, it was great to be able to sample their varieties. Best of all, you get to see a show at no charge. They'll show you how the chocolate is processed into bars. Great staff & awesome bakery treats too!
Skrevet d. 25. maj 2023
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Jordan
4 bidrag
maj 2023
I'm so glad we stopped here on our trip to Roatan! The chili chocolate bar and frozen chocolate were amazing!
Skrevet d. 18. maj 2023
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Randy K
14 bidrag
mar. 2023 • Par
For me, the most important thing about a chocolate "factory" is how the chocolate tastes. For that reason, I give this an average review. It was mildly interesting to hear about how the chocolate is made and to see some of the process. That can't make up, however, for the very poor taste of the chocolate. I have now tried two different varieties and they are both bad. The white chocolate has a horrible aftertaste and the milk chocolate with coconut has a small sprinkling of coconut on top (not mixed in) and the chocolate itself tastes like dark chocolate, and not good dark chocolate. It is supposed to be milk chocolate.
Skrevet d. 18. april 2023
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Jill R
17 bidrag
apr. 2023
My daughter and I took the chocolate making class. It was so fun. Dani our instructor was really nice. He explained the whole process to us. We enjoyed getting to sample all the flavors of chocolate. The homemade ice cream was also amazing. We had some while we were waiting for our chocolate to cool to take home.
Skrevet d. 9. april 2023
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af et Tripadvisor-medlem og ikke af Tripadvisor LLC. Vi udfører kontrol på anmeldelser.
JgbmEdin
Edinburgh, UK59 bidrag
Dear Roatán Chocolate Factory, I cannot speak for your other customers and their opinion on your coffee, but as a quality coffee lover your capuccino simply was of a low quality. Equally I do not understand why you´d make a statement that your coffee comes from the farm that was awarded the first price in the "Cup of Excelence." This is simply a false statement as you can consult the results here:
allianceforcoffeeexcellence. org - the winners clearly came from Marcala, with runner ups from San Andrés, Lempira and Santa Barbara, places which are miles away from DanlÃ.
The only farm from Danli in the list, is on the 26th place - equally, the fact that a farm is in the "same eco-system" as a farm that´s performing well doesn´t say much about the quality of said farm - while this in the end just as well comes down to cultivation, harvest, and post-harvest process practices.
When it comes to having no basil on the caprese panini, while actually having it fresh in your garden, in a way looks worst on your service whil it emphasises the lack of effort put in by your staff. I truly hope you´ll improve this - but, as I said, I suppose it´d make more sense for you to focus on the chocolate. We addressed the issues with the manager present personally last weekend when we were there - but then and equally now I feel you´ve put more effort in coming up with elaborate explanations that this was a "one off" rather than just taking the criticism and truly improve your practice. Shortly said, it wasn´t that 1 dish or drink was off - it truly was everything part of the order + the lack of proper customer service to another customer, which to me truly gives the impression that this is a structural problem with your café and not an incident, hence my 1 star review.
Dani E
Roatan, Honduras
Hello JgbmEdin,
We're very sorry that our cappuccino wasn't up to par that day. We're going to make sure our baristas are properly re-trained so that this doesn't happen again. Regarding the basil, you're completely right! There's nothing to be said; it's a real shame that having a garden with basil it's not being used in our Caprese! We've made sure our kitchen staff is aware of this situation. We're certain this won't happen again.
With regards to the Cup Of Excellence, here are the results of the competition in 2017: Enter Keywords in Google: "Technoserve" "ORG" "Honduran" "Farmer" "Cup of Excellence" and click on the first link. As you can see, the winner's name is Oscar Ramirez and he's from El Paraiso. Sorry for the misunderstanding. We hope that this clears things out for you regarding the origin of our coffee. Know that we never attempt to ignore your comments or criticism. In fact, the first thing we did was speak to our owners about this and we've already scheduled a training session with our baristas.
Finally, you never told us on what day did you visit us? This is really important for us, so that we can have a better grasp of what happened that day and what can be done to improve! With all of our hearts and our best intentions, we want you to know that it's in our utmost desire to become better for you and all of our customers. I hope that you can give us another chance to prove ourselves and once again, thank you very much for all of your feedback!
Simon B
Toronto, Canada1 bidrag
Hello, i bought a cacao butter soap here juet the other week. It is so amazing...i am wondering where i can purchase more as im about to run out! I looked on your website but found nothing. Thanks
Richard A. B
Brooksville, FL14 bidrag
Go to their website and click the pull down menu under categories. You'll see all chocolate bars, coffee, etc. Cocoa butter soaps is listed.
RMW
Belton, TX100 bidrag
Hi Evelyn,
Please remove your review! You obviously have the wrong place. Small boutique businesses survive or die with reviews, please cut them some slack. It's the right thing to do!
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