Adventure Mania
Adventure Mania
5

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5.0
5,0 ud af 5 bobler87 anmeldelser
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1,0 ud af 5 bobler
apr. 2024 • Familierejse
I would like to put my review & official complaint in your record.
It was the worst planned trip till date I had. 

1. Very Poor coordination from Adventure Mania - - Waited for the car till the last day before the trip & was allotted a car that does not fit my preference, which I very clearly mentioned during booking. But literally no option for me to request for a change of car at last moment. - The payment at the hotel was not done, where I needed to wait at the hotel lobby for 45 minutes to get a checkout clearance. - Communication with the transport & Driver was zero - there was almost zero information passed on to driver properly - itinerary, timing, plan - nothing was clear with driver. I had to call up every time to the agent to get the coordination done & get it agreed between the driver & Adventuremania. If I had to do this, I could have taken an independent trip rather than going through AdentureMania.

2. Very Bad, Uncultured, Rude driver - completely messed up our trip- From the very beginning Driver (Raju, Car no. T11 23 HR 2133CF) was reluctant - he indicted several times, if he knew there was sightseeing in the plan, he would not have taken this assignment.- Every now & then, the Driver would say - I will not take you at this point, this is very far - Then I have to console him, talk to Adventure mania to get him agreed. And finally he refused to take us to 3-4 points that was already committed in iteniary.- The driver went to the extreme on the last day of the trip - On the way back from Nainital to Gurgaon, we stopped at a restaurant. After we left the restaurant, Driver said that he would not start the car until he gets the payment. When we as customers had made the full payment before the trip, the Driver made me & my family (with 3 senior citizens & 1 kid) stand in the middle of a road for 45 minutes & he only started the car when he got some money in his account from Adventure Mania / Transporter which was pending payable to the Driver. This was unacceptable from any customer's point & I would literally want compensation for this harassment from Adventure mania.
If you have no capability to manage a trip, manage your transporters & drivers - stop fooling around & bluffing customers that you provide the best trip experience.
For me you are the worst trip provider in my life till date - with Zero focus on Customer Satisfaction & Quality Support.

Also, from Travel Triangle - the Trip Guide Vaibhav Kumar (8448192949) was not contactable when I had all this suffering & wanted to get his help. On the Sunday afternoon he conveniently kept his phone switched off & was probably enjoying his holiday. @Travel Triangle - If you have no responsibility, then why do you charge the Service fee from customers on all this trip. Where does your accountability come in this whole process?
Skrevet d. 13. april 2024
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af et Tripadvisor-medlem og ikke af Tripadvisor LLC. Vi udfører kontrol på anmeldelser.

826moniqueh
Kapstaden, Sydafrika11 bidrag
5,0 ud af 5 bobler
dec. 2023 • Par
Adventure Mania seriously impressed us with their professionalism, caring attitude and friendly service. It was my first time diving and they suggested I enrolled for the Try Scuba Dive (TSD) offering.

A huge thank you to Jacques, Amanda, Driekie and in particular to Ben Polly for being the best diving instructor ever! Your patience and care were greatly appreciated.

Needless to say I am now completely hooked and cannot wait to return next year for my Open Water diving course.

A bucket list experience that will never be forgotten.
Skrevet d. 3. januar 2024
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af et Tripadvisor-medlem og ikke af Tripadvisor LLC. Vi udfører kontrol på anmeldelser.

jori89
19 bidrag
5,0 ud af 5 bobler
sep. 2023 • Par
We had a unique experience during our 5 days of diving at Adventure Mania in Sodwana. Everything seems very organized and safety is the top priority. Of course, the whole thing is paired with a good mood and a lot of fun. The dives are comparatively long, 50 bar or 50 minutes. Sometimes it was even over 60 minutes. Every diver will appreciate this. We can definitely recommend everyone to dive with Adventure Mania! Thank you for the great diving days. We'll definitely see each other again in the future... 😉
Skrevet d. 26. september 2023
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af et Tripadvisor-medlem og ikke af Tripadvisor LLC. Vi udfører kontrol på anmeldelser.

PaulChristine102013
Sheffield Beach, Sydafrika18 bidrag
5,0 ud af 5 bobler
dec. 2022 • Par
We had another amazing diving experience with Adventure Mania at Sodwana Bay. The Adventure Mania team led by Jacques and Amanda are super people that make the experience so much better. We have dived with Adventure Mania for 7 years now and are so happy we found them. They offer the full suite of RAID courses with excellent instructors. So if you are starting out or wish to advance your skills you will be well looked after. The 2 mile reef at Sodwana Bay has many dive sites from 30m to 12m. The abundance of marine life is truly amazing. From tiny nudibranchs to Manta Rays there is so much to see there. The reef is in pristine condition and truly is one of the best dive sites in the world.

Adventure Mania will give you the opportunity to have the best experience possible on this beautiful reef.
Skrevet d. 11. december 2022
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af et Tripadvisor-medlem og ikke af Tripadvisor LLC. Vi udfører kontrol på anmeldelser.

M v
2 bidrag
5,0 ud af 5 bobler
aug. 2022 • Familierejse
Me and my family wanted to go snorkeling with dolphins. The very experienced and kind crew of Adventure Mania made this possible. The experience was better and more awesome than we expected. I really recommend checking them out if you want to go diving of snorkeling.

Let's get thunderstruck!
Skrevet d. 19. august 2022
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af et Tripadvisor-medlem og ikke af Tripadvisor LLC. Vi udfører kontrol på anmeldelser.

5,0 ud af 5 bobler
jul. 2022 • Alene
I have dived with this company for the last 4 years and I can confidently say, there really is no one like them. The team is extremely well trained, very knowledgeable and even more friendly towards clients. No matter your level of experience as a diver, whether it's your 1st dive every or your 100th dive this year, Adventure Mania will accommodate your needs and make sure your diving experience nothing shy of extraordinary.
I take my hat off to this charter - quite simply, they are some of the best in the business.
Keep on rocking team !!
Skrevet d. 20. juli 2022
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af et Tripadvisor-medlem og ikke af Tripadvisor LLC. Vi udfører kontrol på anmeldelser.

PaulChristine102013
Sheffield Beach, Sydafrika18 bidrag
5,0 ud af 5 bobler
mar. 2022
Another awesome experience with Adventure Mania. The staff are all well trained and friendly. I recommend Adventure Mania for new divers as well as experienced divers. They are able to adapt quickly between really busy times and quiet times. The service is always excellent. Thanks Adventure Mania for the super experiences you have made possible.
Skrevet d. 27. marts 2022
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af et Tripadvisor-medlem og ikke af Tripadvisor LLC. Vi udfører kontrol på anmeldelser.

Rebeccakb5
Illovo, Sydafrika11 bidrag
5,0 ud af 5 bobler
dec. 2021 • Par
We did four dives with Adventure Mania and wished we were staying longer to be able to do more!

We saw a beautiful manta, lots of hawksbill turtles, a white-tipped reef shark, stingrays, lots of moray eels, puffer fish, lion fish and all sorts of other beautiful sightings.

They have the most fantastic, attentive and friendly team, making you feel relaxed and at ease in preparation for and during your dive.

And of course, it’s super fun heading out to sea over the breakers with AC/DC blasting from the sound system!

We will definitely be back!!
Skrevet d. 5. januar 2022
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af et Tripadvisor-medlem og ikke af Tripadvisor LLC. Vi udfører kontrol på anmeldelser.

Celia1
South AFrica8 bidrag
5,0 ud af 5 bobler
okt. 2021
There is ONLY one dive charter to dive through in Sodwana Bay, Adventure Mania with Jacques and Amanda, and their team, extremely professional and very long in the game! We love diving with them as they cater for our groups of experienced divers and photographers!
Skrevet d. 19. oktober 2021
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af et Tripadvisor-medlem og ikke af Tripadvisor LLC. Vi udfører kontrol på anmeldelser.

Dirk
1 bidrag
5,0 ud af 5 bobler
apr. 2021
We did our first sea dives with Adventure Mania. What a great experience. Great service from very friendly staff. Great music. Great DM's. See you with our next Sodwana dives.
Skrevet d. 13. april 2021
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af et Tripadvisor-medlem og ikke af Tripadvisor LLC. Vi udfører kontrol på anmeldelser.

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