Burke Williams at Hotel Valencia

Burke Williams at Hotel Valencia

Burke Williams at Hotel Valencia
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4.0
4,0 ud af 5 bobler26 anmeldelser
Fremragende
15
Meget godt
5
Gennemsnitligt
0
Dårlig
5
Frygtelig
1

DeeCo
Hercules, Californien376 bidrag
5,0 ud af 5 bobler
nov. 2019 • Venner
I've been to this spa 4 times. Never disappointed. Special occasions are celebrated by the staff. Clean and modern. Staff is always friendly and helpful. There is wet and dry saunas and hot tub available when you're waiting or finishing your massage
Skrevet d. 16. november 2019
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af et Tripadvisor-medlem og ikke af Tripadvisor LLC. Vi udfører kontrol på anmeldelser.

AliZed
Leeds, UK50 bidrag
4,0 ud af 5 bobler
okt. 2019 • Venner
Excellent facilities providing absolutely everything you could need when using spa facilities: cleanser, shampoo, razors, even hair bobbles and brushes. We used the facilities for an hour and then had a massage each which was divine.
Staff were super friendly and attentive.
The only negative is that you will be billed a $4.95 surcharge for staff minimum fair wage. This makes me pretty angry. Firstly for not being told when paying the bill when I’d already left a decent tip, and secondly for making the customer responsible for topping up the salary of their employees, instead of the employer paying them properly. This culture is the single and only reason I would not go here again, or to anywhere else that does this.
Skrevet d. 23. oktober 2019
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af et Tripadvisor-medlem og ikke af Tripadvisor LLC. Vi udfører kontrol på anmeldelser.

Jenn H.
Hayward, Californien7 bidrag
5,0 ud af 5 bobler
sep. 2019
I came yesterday with two girlfriends for a spa day. Right when we arrived, the front desk attendant was welcoming and kind. We were shown to the ladies spa area and quickly got changed into our swimsuits (optional for the jacuzzi) so we could enjoy the amenities. I suggest to anyone going to spas that have amenities like saunas, jacuzzis, or quiet rooms to arrive an hour earlier than your appointment so you can take advantage of these things and feel more relaxed prior to your treatment. There is also an array of hot and cold beverages to enjoy, like their awesome tea and fruit infused water.
True story, there was actually some sort of mix up where my appointment got lost and another woman's name (which was eerily similar to mine) had my spot. The reason I'm giving this place an excellent rating is because of the way they took care of me throughout my visit and how they quickly rectified the mix-up. I decided to become a member at the end of my visit, and there were still some glitches in getting my online account straightened out, but throughout their handling of all of the issues, I felt absolutely valued and cared for. To me, that matters the most. Also, towels were replenished quickly and I didn't need to bring toiletries other than my own deodorant, face wash, and make-up. Everything else is provided, even hairdryers, hair product, and flat & curling irons!
Also, they made my friend, who was celebrating her birthday, feel absolutely amazing! We're definitely coming back!
Skrevet d. 7. september 2019
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af et Tripadvisor-medlem og ikke af Tripadvisor LLC. Vi udfører kontrol på anmeldelser.

Paul R
West Menlo Park, Californien73 bidrag
5,0 ud af 5 bobler
feb. 2019
There is something nice about being able to take a time-out from life like a soma holiday. Entering the BW facility you are immediately transitioned from the hustle and bustle of the Velincia Hotel below to a quiet serene environment that is void of noise, internet access, and outside stimula. Peaceful music surronds you and the staff are friendly and eager to help. To really enjoy the experience don't treat the experience as a fast food for the body type of place. Try to go an hour or so before a scheduled massage and relax in the spa, hit the icy deluge to awaken yout senses after drinking lemonlime infused water in the spa. Then hit the sauna with a ice cold towel on your head after taking a quick rinse in the shower. Sweat it out a bit and take a quick shower to get drudgery of the day off of you. There are no noise makers, the environment is hypnotic and serene, No bring lights, no one talking up a storm or working on their cell phone etc. Perfect!!
The deep tissue massages are excellent and highly recommneded. Issac, Jared provided great knowledge about my tightness areas and helped me understand what was going on.
There is a quiet room with lounge chairs for further isolation without being clausterphobic or you can hang out in a coed couch area with herbal tea, and waters available as well as fruit.
My expereince with Missy, the mgr has been excellent as well and a big shout out to the staff who always seem to eager to answer questions or provide guidance but not constantly bothering you.
Skrevet d. 3. marts 2019
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af et Tripadvisor-medlem og ikke af Tripadvisor LLC. Vi udfører kontrol på anmeldelser.

linksnut
linksnut101 bidrag
2,0 ud af 5 bobler
jul. 2018 • Venner
My birthday buddy and I decided to treat ourselves to a massage here. I had a young man masseur while she had an older man (65+). I would rate my massage 3.5 out of 5. She rates hers 1. Her masseur did not use enough oil so he kept pulling on her skin and poking her with his nails. Mine spent a lot of time asking questions upfront. The only one thing I told him I like is having my hands massaged... he did everything but. :( The rooms were small, freezing cold and much too loud music.

The place seemed clean but the steam room was out of order and there were way too many people in the small hot tub. They had a large wedding party so I'm assuming better/more experienced masseur were assigned to them.

Overall, we were very disappointed with this experience and would not go back.
Skrevet d. 27. juli 2018
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af et Tripadvisor-medlem og ikke af Tripadvisor LLC. Vi udfører kontrol på anmeldelser.

Beverlyluv
California13 bidrag
1,0 ud af 5 bobler
maj 2018 • Venner
I have been to Burke Williams several times. This time I went with a few friends and we planned on going in early to enjoy the amenities. We went into the hot tub about 1 hour before our services and them came out to shower and get ready for our services. After showering I notice that my bathing suit had been stripped of the color and my skin smelled of bleach/chlorine after using a ton of body wash!! I let the attendant know right away and she said she had never seen that before with a shrug.
After our massages we came back and went back into the hot tub for a bit. One of my friends mentioned that her hair color had been stripped from the ends of her hair that touched the water. I just heard from my other friend that her bathing suit also got stripped of color. Her $150.00 bathing suit is now worthless. We filled out a card at the front desk and talked to the front desk receptionists. We were told that the manager would ring us back to discuss. It was been 4 days with no call. This is not the type of customer service that I would expect.
Skrevet d. 9. maj 2018
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af et Tripadvisor-medlem og ikke af Tripadvisor LLC. Vi udfører kontrol på anmeldelser.

loopycynic
San Jose, Californien129 bidrag
2,0 ud af 5 bobler
feb. 2018 • Venner
One of my best friends and myself reserved a Burke Williams massage on President's Day. Greeted warmly by Front Reception for our 10AM appointment. Given a tour of the facility. Dark, poorly lite in my opinion.

Once we settled down in the Waiting Area and our names were called, it went downhill from there. Wet floors. No towels. No place to change and prepare other than being in the Loehmann's type one big room and show everything to everybody changing area. At this price point, I expect privacy and amenities.

The massage itself was lovely. When the massage service was completed, the sauna room was jammed packed, all the showers were being used, and again, no towels. Once the towels were replenished, they were less than spa type towels. Hard. Not soft at all.

I do not recommend. I will not return. When you are paying more than $200 you expect top-notch, high end amenities,privacy, quiet, and no waiting to use the spa or showers. Not at Santana Row Burke Williams.
Skrevet d. 23. februar 2018
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af et Tripadvisor-medlem og ikke af Tripadvisor LLC. Vi udfører kontrol på anmeldelser.

Jcoops84
San Francisco, Californien23 bidrag
5,0 ud af 5 bobler
dec. 2017 • Venner
I've been to the SF and now the San Jose location for Burke Williams and both are great. This one is a little smaller than the SF location but fantastic amenities, clean and relaxing atmosphere and the massage therapist I booked was highly skilled.
Skrevet d. 20. januar 2018
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af et Tripadvisor-medlem og ikke af Tripadvisor LLC. Vi udfører kontrol på anmeldelser.

Govanator425
New York City, NY30 bidrag
5,0 ud af 5 bobler
okt. 2017 • Par
Venice was amazing. I felt so relaxed after her massage!!! I didn't even tell her it was my first professional massage, she had the perfect touch!
Skrevet d. 6. december 2017
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af et Tripadvisor-medlem og ikke af Tripadvisor LLC. Vi udfører kontrol på anmeldelser.

Mary C
Cupertino, California33 bidrag
2,0 ud af 5 bobler
feb. 2017 • Par
Burke Williams is a spa that offers just about everything one would want in a spa. This would be a great place if you have several hours. I would say that BW is more for people who want to socialize with other, e.g., relaxing in the hot bath, conversing in the lounge, etc. BW is expensive if you're just there for the "treatment", I.e., massage, facial, etc. I've been there several times for massages and have used the hot bath/jacuzzi. For the most part, the massages have been average and, to me, not worth the money spent. Good place to go to impress.
Skrevet d. 19. juli 2017
Denne anmeldelse er udtryk for en subjektiv holdning skrevet af et Tripadvisor-medlem og ikke af Tripadvisor LLC. Vi udfører kontrol på anmeldelser.

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